Seamless guest stays and connected operations for modern hospitality.
Vancouver, British Columbia
Operto helps hospitality operators deliver exceptional guest experiences through connected hospitality operations. Across hotels, vacation rentals, and multi-unit properties, our products bring together guest access, in-room technology, operational workflows, and team coordination to help teams reduce friction, save time, and operate more efficiently. Designed to work alongside the systems operators already use, Operto creates a more connected operating environment with greater visibility, consistency, and control across every stay. Building on that foundation, Operto ONE extends into the guest journey itself. Through intelligent automation, it helps operators strengthen every stage of the guest journey, from discovery and direct booking to ongoing guest engagement. By helping teams respond faster and reduce manual work, Operto ONE gives operators greater control over the guest relationship, the guest experience, and the revenue behind it. As hospitality continues to evolve, we're evolving alongside it. What remains constant is our mission: helping operators work smarter, deliver exceptional guest experiences, and create more value from every stay.
Hybrid · Vancouver
The specialist will provide technical support and manage the customer lifecycle, including troubleshooting software and hardware issues. They will also build strong client relationships, handle account renewals, and collaborate with internal teams to improve the overall customer experience.
Hybrid · Vancouver
The Technical Support Engineer serves as the primary escalation point for Tier 1 support, bridging the gap between customers and internal engineering teams. They are responsible for troubleshooting complex software and hardware issues, managing support tickets, and contributing to product quality and documentation.
Hybrid · Vancouver
The Account Executive will manage the full sales cycle for the ONE product, converting qualified leads into customers through consultative discovery and personalized demonstrations. They will collaborate cross-functionally to build business cases that demonstrate ROI and help hospitality clients reduce OTA dependency.
Hybrid · Vancouver
The specialist will lead the onboarding and training of new customers while collaborating with Sales and Customer Success to ensure smooth transitions. They will also act as a point of escalation for technical issues and identify expansion opportunities within the customer portfolio.
Hybrid · Vancouver
The VP of GTM will build and lead the commercial engine, developing and executing a scalable GTM strategy to drive ARR growth and net retention. They will oversee revenue performance, manage pipeline generation, and lead a high-performing sales and marketing organization.
