Senior ServiceNow Developer

Job summary

The role involves configuring and developing the ServiceNow instance, including implementing solutions in a FedRAMP Cloud environment. Responsibilities include managing data integrations, executing ATF test cases, and collaborating with stakeholders to define the platform roadmap.

Job details

Responsibilities: Provides tool or process solutioning recommendations to customer, as needed; Performs operational administrative tasks, as needed; Configures and develops on the VAs instance of ServiceNow including routine changes or configuration adjustments as directed by the customer; Participates in Continual Service Improvement activities, as required by customer demands; Participates in the configuration of new applications or suites during planning, development, and rollout phases; Collaborates with other teammates in support of platform consistency and upgradability; Plans and manages meetings to solicit feedback from stakeholders, as needed; Participates in Agile and SAFe® ceremonies and produces deliverables associated with the goals to deliver value; Assists with report configuration and maintenance, as needed; Directly support the implementation of ServiceNow in the FedRAMP Cloud environment; Partner with leadership to maintain and drive towards an aggressive and sustainable ServiceNow implementation; Evaluate and work with the customer to define next phases of the ServiceNow roadmap; Prepare and execute ServiceNow Automated Test Framework (ATF) test cases and test scripts; Configure and maintain data integrations between ServiceNow and other systems; Perform system and integration testing with sample and live data, monitor health, usage and overall compliance of the application. Requirements: Experience developing test scripts and plans; Candidate must be able to handle a fast paced environment and multitask; Experience working on an agile team; LDAP/Active Directory knowledge; Minimum of 7 years hands-on experience developing, maintaining, and administering one or more ServiceNow instances is required; Familiarity with LAN rev or a comparable lifecycle management platform is a plus; Bachelor s degree in a Technical or Business field; Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features; Experience in a Managed Services environment; Working knowledge of configuration management and ITIL; Experience designing ServiceNow architecture, data designs, or overall solution architecture implementer on a mature installation; Demonstrated knowledge of service management processes, procedures and software, and including knowledge of ServiceNow; Demonstrated experience assisting with ServiceNow configuration and deployment; Effectively collaborate with other engineers remotely; Self-motivated and able to work autonomously.

What you’ll do

The role involves configuring and developing the ServiceNow instance, including implementing solutions in a FedRAMP Cloud environment. Responsibilities include managing data integrations, executing ATF test cases, and collaborating with stakeholders to define the platform roadmap.

Requirements

Candidates must have at least 7 years of hands-on experience with ServiceNow and a bachelor's degree in a technical or business field. Proficiency in Agile methodologies, ITIL, and LDAP/Active Directory is required.

Listed skills

• Technical · Preferred
• Active Directory · Preferred
• Health · Preferred
• Compliance · Preferred
• management · Preferred
• Integrations · Preferred
• Development · Preferred
• Agile · Preferred
• Administrative · Preferred
• Integration · Preferred
• Customer · Preferred
• Configuration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• ServiceNow Development
• ServiceNow Administration
• Agile
• SAFe
• ATF
• Data Integration
• LDAP
• Active Directory
• ITIL
• Configuration Management
• Solution Architecture
• System Testing

Job areas

• Software
• Technology
• Consulting
• Government & Public Sector