O

Owner.com

Verified Job Source

The AI platform restaurants use to win online.

San Francisco, CA

Software Development
201–500 people

About

We're building AI that every local business owner will use to succeed, starting with restaurants. owner.com/builders-wanted

Open positions

Lead, Customer Strategy Analytics & Applied AI

Remote · Canada, United States

Lead the design and implementation of data-backed customer strategies and AI-powered systems to drive retention and growth. Collaborate with executive leadership to optimize the customer engagement model and ship automated AI workflows for Customer Success and Support.

Engineering Manager

Remote · Canada, United States

Lead fullstack engineering teams to build product surfaces for restaurant owners, focusing on launch and growth initiatives. Collaborate with Design, Product, and AI teams to evolve architecture and hire exceptional engineering talent.

Staff Datebase Engineer

Remote · Canada, Colombia, Mexico, United States

Lead the migration of product workloads and establish best practices for data access patterns and schema design. Build reusable platform primitives and expand the data platform into caching, search, and event streaming.

Applied AI Lead

Remote · Canada, United States

The Applied AI Lead identifies high-impact AI opportunities across the business, sizes their potential, and builds the solutions from diagnosis to deployment. They are responsible for iterating on these tools to drive measurable improvements in company-wide KPIs.

Product Marketing Manager, GTM & Launch

Remote · Canada, United States

Build and run the launch system for product releases, ensuring clear communication and effective customer engagement. Own launch success and adoption metrics, partnering with various teams to ensure alignment and understanding of new features.

Customer Success Manager - Strategic (US/Canada)

Remote · Canada, United States

As a Strategic Customer Success Manager, you'll manage a portfolio of approximately 100 restaurant brands, acting as their primary point of contact for success on the Owner platform. You'll analyze performance data, shape marketing strategies, and build strong relationships to drive customer retention and growth.

Senior Software Engineer, Mobile Platform - Guest App (Remote, Canada)

Remote · Canada, United States

Own the mobile platform and distribution system to reliably ship thousands of branded restaurant apps across iOS and Android. Focus on improving developer experience, strengthening release automation, and increasing distribution reliability at scale.

Senior Brand Designer

Remote · Canada, United States

Design and evolve scalable brand systems to ensure consistency across digital and physical touchpoints. Partner with cross-functional teams to develop innovative storytelling strategies and manage high-profile creative projects from concept to delivery.

Talent Sourcer, Engineering

Remote · Canada, United States

Build and maintain a rich pipeline of high-caliber engineering talent to meet current and future hiring needs. Design and execute creative, data-driven sourcing strategies to engage passive candidates for competitive engineering roles.

Sales Development Representative - Toronto

On-site · Toronto

Engage warm inbound leads to drive revenue growth and expand market reach for the platform. Collaborate with sales leaders to improve inbound strategies and collect customer feedback to refine marketing and sales methods.

Head of Creator Partnerships & Influencer Growth

Remote · Canada, United States

You will build and operate the creator partnerships and influencer growth strategy, focusing on identifying and recruiting creators to drive customer acquisition. This includes establishing long-term relationships and optimizing performance for the creator channel.

Customer Success Manager - Retention (US/Canada)

Remote · United States, Canada

The Customer Success Manager will engage with a book of accounts to drive optimization and manage incoming cancellation requests, aiming for a retention target of over 60%. They will leverage communication and data analysis skills to enhance customer relationships and reduce churn.

POS Customer Success Manager (US/Canada)

Remote · United States, Canada

You will manage a portfolio of POS customers, focusing on driving product adoption and delivering ongoing value through coaching on growth strategies. Additionally, you will conduct value reviews and collaborate with cross-functional teams to improve customer insights and product offerings.

Founding PM - Reporting & Agentic Insights

Remote · United States, Canada

Own the reporting product end-to-end, focusing on both understanding historical performance and anticipating future needs for restaurant operators. Collaborate with various teams to ensure the reporting product meets customer needs and drives business success.

Senior Product Designer

Remote · United States, Canada

Shape product direction and own the end-to-end design process from exploration to production. Create scalable, AI-powered experiences and advance the company's design systems and quality standards.

Governance Risk and Compliance Lead

Remote · United States, Canada

Lead compliance efforts and vulnerability management to secure the company's systems and unlock business capabilities. Advise senior leadership on security risks and collaborate cross-functionally to build secure systems.

Senior Software Engineer, Identity and Access Management

Remote · United States, Canada

Design and improve the authentication and authorization systems that power the platform's product surfaces. Own critical identity infrastructure including login, session management, and service-to-service authentication.

Manager, Account Executives

Hybrid · Toronto

Build and lead a world-class team of account executives through direct coaching and co-selling. Partner with cross-functional teams to improve the sales system and advise restaurant owners on growth.

Manager, Business Development Representatives - Toronto

On-site · Toronto

You will build and lead a high-performing team of sales and business development representatives while coaching them to advise restaurant owners effectively. Additionally, you will lead from the front by co-selling and executing strategic projects to improve the overall sales system.