Project Management Coordinator

Job summary

The Project Management Coordinator is responsible for planning, executing, and documenting restoration projects while maintaining accurate job files and budgets. They act as a central point of communication between customers, insurance adjusters, subcontractors, and the internal team to ensure project milestones are met.

Job details

Project Management Coordinator Paul Davis Restoration of Lethbridge AB About the Opportunity Paul Davis helps homeowners and business owners recover after property damage caused by water, fire, mold, storm, and other disasters. We are looking for a highly organized, service-minded Project Coordinator to work with our Project Managers, customers, insurance adjusters, subcontractors, and internal team members. This role is ideal for someone who enjoys keeping projects organized, communicating clearly, maintaining accurate job files, and helping a fast-moving restoration team deliver excellent results for customers during stressful situations. Position Summary The Project Coordinator is responsible to help with the planning, execution, documentation, communication, budgeting support, and closeout of restoration and reconstruction projects. The successful candidate will help ensure job files are complete and accurate, project information is current in company software systems, customer and adjuster communications are timely, and project-related documentation is organized and accessible. Key Responsibilities · Maintain accurate and up-to-date job files, including notes, contracts, photos, estimates, purchase orders, invoices, approvals, correspondence, and other required documentation. · Enter, update, and monitor project information in company software and insurance-related platforms. · Assist with coordinating tasks, schedules, documentation, status updates, and follow-up items. · Communicate professionally and promptly with customers, insurance adjusters, subcontractors, vendors, and internal team members. · Document important communications, decisions, approvals, delays, and project changes as required. · Assist with work-in-progress tracking, meeting preparation, agendas, notes, and follow-up action items. · Help monitor project progress, key milestones, outstanding tasks, risks, issues, and deadlines. · Assist with budget tracking, purchase orders, invoice review, job costing support, and communication of budget or gross margin concerns to the appropriate manager. · Help ensure project deliverables meet company quality standards and customer expectations. · Support customer service by responding to inquiries, providing updates, and helping resolve concerns in a timely and professional manner. · Assist with procurement of project-related materials and services when required. · Contribute to continuous improvement by helping the team identify process gaps, improve documentation, and support strong KPI performance. What We Are Looking For · Strong organizational skills with the ability to manage multiple active job files and competing priorities. · Excellent written and verbal communication skills, including a professional and service-focused approach with customers and adjusters. · High attention to detail and a commitment to accurate documentation. · Ability to work independently while also supporting a collaborative team environment. · Comfortable working in a fast-paced, dynamic environment with a strong sense of urgency. · Proficient computer skills and the ability to learn multiple software systems. · Experience with administration, project coordination, construction, restoration, insurance claims, accounting, or customer service is an asset. · Experience with QuickBooks, Xactimate, XactAnalysis, RMS/Dash, or similar restoration/project management software is an asset. · Training or education in business, project management, accounting, construction, or a related field is an asset. · IICRC certification or previous insurance industry experience is an asset but not required. · Valid driver’s licence and ability to travel to job sites as required. Our Values At Paul Davis, we value people who are results driven, professional, self-motivated, and committed to helping others. Our team lives by four core values: Deliver What You Promise; Respect the Individual; Have Pride in What You Do; and Practice Continuous Improvement. Work Environment This is primarily an office-based role involving regular computer work, phone and email communication, job file management, and coordination with field teams. Some travel to job sites may be required, and occasional urgent project needs may arise due to the nature of the restoration industry. Compensation and Benefits Compensation is competitive with the industry and will be based on experience, skills, and qualifications. Benefits may include competitive salary, health benefits, company events, paid time off, training opportunities, and opportunity for growth, depending on the final employment package offered. Why Join Paul Davis? If you are looking for a rewarding career in a positive workplace where your organization, communication, and follow-through help customers rebuild after difficult events, we would like to hear from you. This is an opportunity to be part of a team that takes pride in doing meaningful work and delivering best-in-class results.

What you’ll do

The Project Management Coordinator is responsible for planning, executing, and documenting restoration projects while maintaining accurate job files and budgets. They act as a central point of communication between customers, insurance adjusters, subcontractors, and the internal team to ensure project milestones are met.

Requirements

Candidates should possess strong organizational and communication skills with the ability to manage multiple priorities in a fast-paced environment. Proficiency in computer software and experience in administration, construction, or restoration is considered an asset.

Benefits

• Health benefits
• Paid time off
• Training opportunities
• Opportunity for growth

Listed skills

• Project Coordination · Preferred
• Documentation · Preferred
• Communication · Preferred
• Customer service · Preferred
• Time management · Preferred
• Attention to detail · Preferred
• Procurement · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Project coordination
• Documentation
• Communication
• Budget tracking
• Customer service
• Organizational skills
• Time management
• Attention to detail
• QuickBooks
• Xactimate
• XactAnalysis
• RMS/Dash
• Construction administration
• Insurance claims processing
• Procurement
• Data entry
• Invoice Review
• Insurance Industry
• Property Damage
• Xactimate (Claims Estimating Software)
• Professionalism
• Organizational Skills
• Time Off Management
• Follow Through
• Planning
• Self-Motivation
• Accounting
• Budgeting
• Construction
• Customer Service
• Computer Literacy
• Continuous Improvement Process
• File Management
• Gross Margin
• Invoicing
• Job Costing
• Key Performance Indicators (KPIs)
• Project Management Software
• Project Management
• Project Coordination
• Purchasing
• QuickBooks (Accounting Software)
• Software Systems
• Subcontracting
• Verbal Communication Skills
• Coordinating
• Detail Oriented

Job areas

• Administrative
• Construction
• Customer Service & Support
• Management & Leadership
• Project Management Coordinator
• Project Coordinator
• Statistical, Mathematical and Related Associate Professionals
• Project Management Specialists

More jobs from Paul Davis of Lethbridge