Intelligent Interactions. Simplified Payments.
Charlotte, North Carolina
Paymentus® (NYSE: PAY) is the leading provider of real-time, cloud-based billing, payment, and customer engagement solutions. Trusted by more than 2,500 clients across North America—including Fortune 500 companies, municipalities, healthcare providers, insurers, and financial institutions—Paymentus delivers secure, innovative, and effortless customer experiences that redefine how money moves in and out of households and businesses. For more information, please visit www.paymentus.com.
On-site · Richmond Hill
The role serves as the primary point of contact for clients during the implementation of SaaS projects, ensuring deliverables are met. It involves collaborating with cross-functional teams to solve technical challenges and managing a portfolio of customer activities.
On-site · Richmond Hill
The HR Generalist manages professional HR duties including benefits administration, employee relations, and recruitment across designated regions. They are also responsible for ensuring compliance with Ontario employment laws and managing health and safety programs.
Remote · Ontario, Canada
The role focuses on providing technical support for the Paymentus application through advanced troubleshooting and root cause analysis. Responsibilities include handling customer cases, designing internal tools, and responding to urgent off-hours issues.
On-site · Richmond Hill
The Data Conversion Engineer develops and automates data conversion procedures using SQL, Java, and Linux to ensure bill payment data integrates correctly into the platform. They serve as the primary technical contact for conversion activities and collaborate with cross-functional teams to meet project deadlines.
On-site · Richmond Hill
The Client Implementation Specialist manages the technical configuration and business requirement analysis for small-scale client projects. They coordinate with development teams to design solutions, perform QA, and support clients through launch and stabilization.
Hybrid · Richmond Hill
The Full Stack Engineer is responsible for analyzing development requirements and building test-driven code to enhance user experience. They will collaborate with third-party engineers to create partner products and support integrations throughout their life cycle.
On-site · Richmond Hill
The Cloud Security Engineer is responsible for securing cloud-native infrastructure, platforms, and deployment patterns for the Paymentus SaaS platform. This involves building scalable security controls, automating cloud security checks, and partnering with engineering teams to remediate risks.
On-site · Richmond Hill
Lead and mentor a team of security engineers to secure the Paymentus SaaS platform across cloud, container, and AI components. Drive secure architecture, implement security testing within the SDLC, and manage application vulnerability remediation.
On-site · Richmond Hill
The Senior Application Security Engineer is responsible for securing the Paymentus SaaS platform by identifying and remediating risks across web applications, APIs, and AI components. This role involves performing secure design reviews, threat modeling, and providing technical leadership to engineering teams.
On-site · Richmond Hill
The SOC Automation Engineer will design, build, test, and maintain complex automation playbooks within a SOAR platform, as well as develop scripts to automate routine SOC tasks. They will also integrate AI technologies into security workflows and collaborate with analysts to identify automation opportunities.
On-site · Ontario
The QA Engineer is responsible for creating and maintaining automated testing frameworks and CI/CD pipelines from scratch. They perform functional, regression, and performance testing to ensure high code coverage and product quality in an agile environment.
On-site · Ontario
Monitor production systems to ensure high availability and react to alarms through basic triage and documented NOC policies. Collaborate with other departments to communicate customer-impacting issues and improve operational workflows.
On-site · Ontario
Lead the execution of a technical product portfolio including defects, enhancements, and strategic initiatives across cross-functional teams. Bridge the gap between Engineering, Product, and senior leadership to ensure high-quality delivery of client-facing SaaS solutions.
On-site · Ontario
Develop and deliver technical enablement programs and onboarding sessions to improve internal proficiency with the Paymentus platform. Collaborate cross-functionally to translate complex product features into clear documentation, tutorials, and learning modules.
On-site · Ontario
Collaborate with cross-functional teams to design and develop scalable SaaS Fintech payment solutions. Responsibilities include mentoring junior developers, gathering business requirements, and executing comprehensive test suites to ensure high-quality deliverables.
On-site · Ontario
Develop and automate data conversion procedures using SQL, Java, and Linux to ensure bill payment data integrates correctly into the platform. Serve as the primary technical lead for conversion activities, collaborating with implementation and product teams to meet deadlines.
On-site · Ontario
The Cloud Engineer is responsible for building, maintaining, and monitoring cloud infrastructure using Terraform and Kubernetes. They collaborate with development and QA teams to ensure the reliability, security, and scalability of production systems.
Remote · Richmond Hill, Ontario, Canada
The DevOps Engineer is responsible for supporting, monitoring, and tooling cloud deployments while collaborating with development and QA teams. They will build and maintain infrastructure, automate testing, and ensure the security and reliability of production systems.
On-site · Ontario
The Production Support Engineer provides Tier 3 technical escalation support and leads root cause analysis for critical incidents. They also develop automation tools to reduce operational toil and collaborate with development teams to enhance platform stability.
On-site · Ontario
The TechOps Engineer is responsible for ensuring the uptime of the production environment and managing critical operations tasks. They will monitor platforms, perform infrastructure patching, and assist with back-end customer provisioning.
