Business Technology Student

Job summary

Set up users, printers, and workstations, provide tier 1 and tier 2 support at offices and jobsites, and assist with technology upgrades and rollouts. Manage equipment assets and licenses, create Excel reports, track and escalate IT issues, document system standards, and support other customer service and systems tasks.

Job details

The future you want is within reach. Let’s build it together. At PCL Constructors Inc., part of the PCL Family of Companies (PCL), we build more than projects — we build opportunities, careers and communities. We invest in our people and projects, and that shared commitment drives how we work, grow and lead in the construction industry. Why Choose PCL? Grow your career as a Business Technology Student at our Edmonton NAHQ district in Ottawa, Ontario, with the support you deserve. At PCL, we invest in your learning, well-being and future. Our offerings give you the opportunity to: Earn competitive weekly pay Gain hands-on experience on real projects Develop in-demand skills through mentorship and PCL’s College of Construction Build connections through inclusive student events and networking events Follow clear career pathways to full-time roles — more than 150 students hired last year Access medical, dental and vision benefits with no waiting period Receive mental health and wellness support, including Employee Assistance Program Join us as a Business Technology Student for our Edmonton NAHQ district, within our Canadian Corporate sector for 4 months starting January 2027. Depending on your assigned project as a Business Technology Student, you will have the opportunity to contribute to our team by: Responsibilities Setting up new users, printers and workstations and providing tier 1 (phone) and 2 (in person) support to district – both in the office and various site locations. Participating in upgrades and rollouts. Assisting with equipment asset and licensing management. Creating reports using Microsoft Excel. Tracking, escalating, and following up on IT related issues. Documenting and monitoring corporate office systems standards. Attending weekly team meetings. Assisting in a variety of other customer service and systems related tasks as required. Moving the monitors and other Hardware equipment’s in between sites. Some travel to jobsites located outside of Ottawa may be required during your work term. Qualifications Proficient knowledge of computers (Microsoft office basic hardware support). Strong analytical skills with an appreciation for detail and accuracy. Effective verbal and written communication skills. Ability to provide exceptional customer service. Ability to evaluate and integrate technology as it relates to business needs. Ability to read basic network drawings. Basic hardware and networking skills. Ability to lift up to 45-50 lbs. Eligible to obtain and maintain a Government of Canada security clearance at the Enchanced Reliability Status Next Step: Please note that candidates selected to move forward will receive an email to complete a short online video interview The estimated salary range for this role is $20.25 to $30.00, based on your experience and qualifications. Final compensation will be confirmed as part of a personalized offer. Your Work Has Purpose Here PCL projects are where life happens, where communities connect, careers begin, and progress is made. Regardless of the type of project, we are building something bigger: a future that’s inclusive, resilient and full of opportunity. At PCL Constructors Inc., we are committed to creating a workplace where everyone belongs. We value the diverse experiences, identities and perspectives our employees bring. Employment decisions are based on merit, potential and the drive to make a difference, regardless of race, gender, age, ability or background. We know everyone’s needs are different, if you require accommodation during the application process, please contact careers@pcl.com and include the position and location of interest. This recruitment process does not involve the use of artificial intelligence (AI) to screen, assess, or select applicants. All hiring decisions are made by human reviewers. Primary Location: Ottawa, Ontario Job Title: Business Technology Student Requisition ID: 14006

What you’ll do

Set up users, printers, and workstations, provide tier 1 and tier 2 support at offices and jobsites, and assist with technology upgrades and rollouts. Manage equipment assets and licenses, create Excel reports, track and escalate IT issues, document system standards, and support other customer service and systems tasks.

Requirements

Candidates should have computer, basic hardware, and networking knowledge, along with the ability to read basic network drawings and use Microsoft Office. Strong analytical, communication, accuracy, and customer service skills are required, as are the ability to lift 45–50 pounds and eligibility to obtain and maintain Government of Canada Enhanced Reliability Status security clearance.

Benefits

• Medical Insurance • Dental Insurance • Vision Insurance • Mental Health Support • Employee Assistance Program • Mentorship • Networking Events

Listed skills

• Customer service · Preferred
• written communication · Preferred
• Asset Management · Preferred
• Attention to detail · Preferred
• Microsoft Excel · Preferred
• Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Computer Support
• Microsoft Office
• Hardware Support
• Networking
• Microsoft Excel
• Tier 1 Support
• Tier 2 Support
• Customer Service
• Analytical Skills
• Written Communication
• Verbal Communication
• Technology Evaluation
• Asset Management
• Licensing Management
• Network Drawings
• Attention to Detail
• Lifting Ability
• Resilience
• Mental Health
• Management
• Business Technologies
• Communication
• Employee Assistance Programs
• Mentorship
• Video Hosting Services
• Security Clearance

Job areas

• Technology
• Customer Service & Support
• Construction
• Business Technology Specialist
• Technical Support Manager / Supervisor
• Information and Communications Technology User Support Technicians
• Computer User Support Specialists