Pacific Community Resources Society (PCRS)

Youth Outreach Worker

Surrey, BC
On-site
Posted Sep 27, 2026
1 position

$31–$32 / hour

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 2+ years
Posting language: English
Working hours: 35 hours per week

Job summary

The Youth Outreach Worker provides street-based outreach and integrated case management to youth in Surrey to facilitate connection to community resources. They build rapport with youth to assess immediate needs and support their transition to longer-term services such as housing, education, and health.

Job details

> PACIFIC COMMUNITY RESOURCES SOCIETY IS COMMITTED TO DIVERSITY AND INCLUSION > AND ENCOURAGES APPLICATIONS FROM PEOPLE OF ALL GENDER IDENTITIES AND > EXPRESSIONS, PERSONS WITH DISABILITIES, INDIGENOUS PEOPLES, AND VISIBLE > MINORITIES. > > PERSONS WHO ANTICIPATE NEEDING ACCOMMODATIONS FOR ANY PART OF THE APPLICATION > PROCESS MAY CONTACT OUR HR DEPARTMENT AT HR@PCRS.CA. PERSONAL INFORMATION WILL > BE KEPT CONFIDENTIAL. Last Date to Apply: Open until filled About PCRS Pacific Community Resources Society (PCRS) is a large not-for-profit agency that serves some of the most vulnerable people in our communities from Vancouver to Hope. We work with youth and vulnerable adults in the areas of education, employment, housing, substance use and mental health, and youth and family support services. We are CARF Accredited and a Certified Living Wage Employer. About the Program The Reconnect Program delivers street‑based outreach and short‑term, one‑to‑one support services to youth under 19 and identified as needing connection to community supports and resources. The program engages youth in community settings to build rapport, assess immediate needs, and provide timely, practical support. Reconnect focuses on stabilization and facilitates referrals and reconnection to appropriate longer‑term supports, including family, education, employment, housing, health, and other community‑based services. Hours & Conditions of Work * Regular Full Time * 35 hours weekly * Working hours: Early afternoons and mid-evenings (approx. noon to 8 pm) * There may be a need for earlier or later hours depending upon circumstances, including morning meetings and evening youth events, offering support at key times, and coordinating others to assist when not available. Position Summary Wage Grid 13 ($30.86 to $32.18 per hour) Reconnect workers provide street outreach services, support and integrated case management to youth self-identified or referred by MCFD and other relevant community partners. Reconnect workers engage with youth who are initially identified as needing a connection to community support and resources to promote ways of engaging with longer-term support, family, community, employment, and other resources. Responsibilities * Provide street outreach services to youth in the City of Surrey and other various neighborhoods as needed. * Establish relationships with youth to ensure they are connected to longer-term community supports. * Engage with and encourage youth to participate in pro-social activities in the City of Surrey by offering access passes, recreation schedules, knowledge of community agencies offering youth-specific activities and workshops. * Attend community meetings to identify youth and their specific needs, mapping and locating family and community networks, forming relationships with other service providers and agencies to ensure all information is current and relevant. Knowledge & Competencies * Motivational Interviewing * Solution Focused Counselling * Addictions Counselling Training * Mental Health Training * Sexual Abuse Training * Depression/Suicide/Co-occurring Disorder Training What We Offer * Equitable & Transparent Base Pay – we are a Certified Living Wage Employer [https://www.livingwageforfamilies.ca/living_wage_employers] * Generous paid vacation, personal and sick time; additional paid time off for life events * Additional paid holidays (ex. Easter Monday, Boxing Day) * Health Benefits Coverage with 100% employer-paid premiums - including extended health and prescriptions, dental, vision and paramedical care * Disability and Life Insurance Coverage * Employee & Family Assistance Program including preventative health & counselling * Membership in the Municipal Pension Plan with generous employer contributions * Flexible schedules and earned day off program * Full-day agency orientation and extensive training, with regular ongoing performance evaluations * In-house digital and classroom learning opportunities; staff funding for professional development * Opportunities to use your voice & participate in committees on policy, wellness, safety, JEDI and more Eligibility varies depending on employment terms and role requirements – details for this specific opportunity will be provided on request.

What you’ll do

Requirements

Candidates should possess specialized training in areas such as addictions, mental health, and suicide prevention. Experience in street outreach or youth support services is essential for effective engagement and case management.