Technicien(ne) TI - support (grande région de Québec)
- Quebec, Canada
- Remote
- Posted Jun 3, 2026
- 1 position
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- Employment type
- Full-time
- Experience level
- Senior · 5+ years
- Minimum education
- College diploma
- Apply by
- Nov 30, 2026
- Posting language
- French
- Working hours
- 40 hours per week
- Location requirements
- Country, Québec, Quebec, Canada
- Seniority
- Entry level
- Application method
- Direct apply is available
Job summary
The role involves ensuring the smooth operation of technical support operations and responding to client requests in a timely and professional manner. The technician is also responsible for documenting activities and sharing knowledge with colleagues to maintain a collaborative team environment.
Job details
The role involves ensuring the smooth operation of technical support operations and responding to client requests in a timely and professional manner. The technician is also responsible for documenting activities and sharing knowledge with colleagues to maintain a collaborative team environment. Candidates should have a college diploma in IT or equivalent experience, along with at least 4 years of experience in IT with a managed service provider. Proficiency in Microsoft technologies and intermediate knowledge of Fortinet and Apple products are also required.
What you’ll do
The role involves ensuring the smooth operation of technical support operations and responding to client requests in a timely and professional manner. The technician is also responsible for documenting activities and sharing knowledge with colleagues to maintain a collaborative team environment.
Requirements
Candidates should have a college diploma in IT or equivalent experience, along with at least 4 years of experience in IT with a managed service provider. Proficiency in Microsoft technologies and intermediate knowledge of Fortinet and Apple products are also required.
Benefits
- Health Insurance
- Telemedicine
Listed skills
- Teamwork · Preferred
- Problem solving · Preferred
- Active Directory · Preferred
- Microsoft 365 · Preferred
- VMware · Preferred
- Documentation · Preferred
- Technical Support · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Technical Support
- Active Directory
- Azure AD
- Microsoft 365
- Hyper-V
- Intune
- Vmware
- vSphere
- vCenter
- Fortinet
- FortiGate
- Apple MDM
- Client Orientation
- Teamwork
- Problem Solving
- Documentation
Job areas
- Technology
- Customer Service & Support
- Consulting
- Software
- Security & Safety