Field Service Technician (AB)

JOB SUMMARY The Field Service Technician is a dynamic, highly adaptable professional with experience servicing compressed air and gas separation technologies and a passion for helping customers succeed with industrial technology solutions. You will become familiar with Purity's full suite of products and services. In this role, you will fulfill technical service and maintenance obligations on nitrogen gas generation systems and associated equipment. Day-to-day, you will work closely with the Director of Technical Services on all field service and maintenance-related activities. You possess strong communication skills and are comfortable working with enterprise clients in various settings. As a member of the technical services team at Purity Gas, the Field Services Technician thrives in a collaborative environment and understands the importance of delivering high-quality work to internal peers and providing a premium experience to all Purity Gas clients. RESPONSIBILITIES The Field Service Technician will be responsible for fulfilling preventative maintenance services and responding to emergency service requests on behalf of Purity Gas. The specific responsibilities of this role may include the following: Field Service Responsibilities Maintain equipment including, but not limited to: Nitrogen generators Air compressors Compressed air purification equipment Condensate management systems Diagnose and troubleshoot issues as they arise Commission & FAT new systems Prepare and submit professional service reports Respond and provide technical support in emergency situations Support mechanical installation of nitrogen gas generation systems as required Perform pickups and deliveries as required Fulfill any other maintenance-related duties that may be required Customer-Facing Responsibilities Schedule and fulfill service appointments with clients Provide suggestions and recommendations to enhance system operation Prepare quotations for suggested work Offer exceptional customer service to all clients General Responsibilities Attend equipment and safety training sessions as required Report to management on the status of services and projects Maintain accurate reports and records for all ongoing jobs and projects Maintain a clean and safe work environment Assist management with strategic technical projects Digital work permit fulfillment WORK CONDITIONS Regular full-time hours (40 hours per week), five days per week Able to work overtime and on-call when required Workplace locations to include customer sites in Alberta Must have a valid Alberta driver’s license with a satisfactory driver’s abstract Approximately 10% travel may be required SKILLS & QUALIFICATIONS Proven experience in mechanical and electrical technical service work Minimum three years of experience maintaining and servicing industrial systems Able to troubleshoot, test, repair and service technical systems Knowledge of compressed air and gas separation systems Experience working with industrial drawings Able to prepare and submit service reports Experience working in factories and adhering to contractor requirements Able to work in a multi-project environment with proven organizational skills Good communication skills and someone who can bring new ideas to reality Quick learner, adaptable and self-starter who leads by example Fluent in English (written and oral); proficient in Google Workspace (Drive, Docs, Sheets, Gmail, Calendar), CRM and other project management tools Able to travel to all Canadian Provinces and the United States of America Must maintain legal and medical travel requirements while employed Licensed millwright or electrician is an asset Knowledge of refrigeration systems is an asset KEY JOB CONTACTS Directly reporting to the Field Service Manager Purity Gas Clients Vendors (Equipment & material suppliers) *This is an existing vacancy Purity Gas thanks all applicants who express an interest in this opportunity; however, only those selected for an interview will be contacted. Please note that Purity Gas may use artificial intelligence (AI) and automated screening tools as part of the recruitment and candidate evaluation process. This position is being posted in connection with an existing vacancy. At Purity Gas, we foster a collaborative work environment that is motivating, innovative, and adaptable to the needs of our clients, partners, and employees. Purity Gas is committed to fostering an inclusive and accessible workplace. Accommodations are available throughout the recruitment process in accordance with applicable human rights legislation. Applicants requiring accommodation are encouraged to notify us at any stage of the recruitment process. Purity Gas welcomes applications from all qualified candidates and is committed to providing equal employment opportunities.

The Field Service Technician is responsible for performing preventative maintenance and emergency repairs on nitrogen gas generation and compressed air systems at customer sites. They will also manage service scheduling, prepare technical reports, and provide professional support to enterprise clients.

Candidates must have at least three years of experience in mechanical and electrical technical service for industrial systems. A valid Alberta driver's license and the ability to travel to various customer locations are mandatory requirements.

• Customer servicePreferred
• Google WorkspacePreferred
• Project managementPreferred

Identified from the job description. Confirm important requirements above.

• Mechanical maintenance
• Electrical troubleshooting
• Nitrogen generators
• Air compressors
• Compressed air purification
• Industrial systems
• Technical reporting
• Customer service
• Preventative maintenance
• Commissioning
• Industrial drawings
• Google Workspace
• CRM
• Project management
• Safety training
• Self-Starter
• Technical Projects
• Organizational Skills
• Technology Solutions
• Valid Driver's License
• Quick Learning
• Artificial Intelligence
• Technical Support
• Customer Relationship Management
• Customer Service
• Communication
• Compressed Air
• English Language
• Field Service Management
• Innovation
• Project Management
• Safety Training
• Technical Services
• Troubleshooting (Problem Solving)

• Trades
• Engineering
• Manufacturing
• Energy
• Customer Service & Support
• Field Service Technician
• Civil Engineering Technicians
• Maintenance and Repair Workers, General

Minimum education

Professional degree

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week