Messageway/Seeburger Support Analyst

Toronto, ON
On-site
Posted Oct 9, 2026
1 position

$100,000–$120,000 / year

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Employment type: Full-time
Experience level: Senior · 5+ years
Posting language: English
Working hours: 40 hours per week
Seniority: Mid-Senior level
Application method: Direct apply is available

Job summary

Install, configure, maintain, and monitor Messageway/Seeburger managed file transfer systems, including transfer flows, queues, channels, automation, and secure protocols. Provide Level 2/3 support, resolve incidents, perform root cause analysis, maintain documentation, and coordinate Windows server patching and application validation.

Job details

Messageway/Seeburger Support Analyst Fulltime Hire Toronto, ON - 100% ONSITE Skills Required • Hands-on experience with Managed File Transfer systems [Messageway / Seeburger experience would be added advantage] • Candidate must have extensive knowledge of secure file transfer protocols, data integration, automation, and troubleshooting Messageway / Seeburger MFTP processes. • Experience working with Messageway / Seeburger MFTP, or similar managed file transfer solutions. Strong understanding of secure file transfer protocols (SFTP, FTPS,HTTPs, etc.). • Hands-on experience with Managed File Transfer systems [Messageway / Seeburger experience would be added advantage] • Experience in automating file transfer workflows and monitoring tools. • Knowledge of enterprise integrations and data exchange solutions. • Excellent problem-solving and troubleshooting skills. • Strong familiarity with Messageway / Seeburger Configuration and File Transfer Management. • Experience with Linux/Unix and Windows Server environments. • Knowledge of scripting languages like Shell, Python, or PowerShell for automation. • Configured and maintain SSH keys for secure partner connection and PGP keys for encryption/decryption of sensitive files Job Responsibilities : • Install, configure, and maintain Messageway / Seeburger MFTP software for secure file transfers. • Configure and manage transfer flows, queues, and channels for seamless data exchange. • Implement and enforce secure file transfer protocols, including SFTP,FTP, and FTPS • Automate file transfer workflows using Messageway / Seeburger MFTP automation tools. • Monitor and resolve file transfer issues by reviewing logs, triggers ,and alerts. • Ensure high availability and reliability of file transfer systems. • Provide level 2/3 support for troubleshooting and resolving file transfer issues. • Collaborate with internal teams (IT, DevOps, etc.) to ensure smooth file transfer operations. • Perform root cause analysis on file transfer failures and implement corrective actions. • Create and maintain detailed documentation for configurations, workflows, and troubleshooting procedures. • Windows OS server patching, coordinate maintenance activity, validate application functionality after OS patching

What you’ll do

Requirements

Requires hands-on experience with managed file transfer systems, preferably Messageway or Seeburger, and strong knowledge of secure transfer protocols, integrations, automation, and troubleshooting. Candidates should also have Linux/Unix and Windows Server experience, scripting skills, and experience managing SSH and PGP keys.