We help Canadians make better insurance and money decisions, because we believe saving money is a great habit. Founded in 1999, we are Canada’s largest digital acquisition platform for insurance and money products. From quotes to coverage, our family of companies provide a complete end-to-end digital insurance offering, serving millions of Canadians each year. We are innovators, leaders and passionate collaborators, partnering with Canada’s top insurance and financial institutions to bring Canadians the best financial options available to them.
On-site · Welland
Respond to employee IT support requests and troubleshoot hardware, software, connectivity, account, and printing issues through remote and on-site assistance. Deploy and maintain computers, mobile devices, peripherals, and business applications while providing timely, customer-focused support.
Hybrid · Toronto
Build and operate standardized platform components, self-service tooling, and automation that improve developer experience and reduce infrastructure friction. Evolve AWS and Cloudflare cloud and edge patterns, embed security and reliability guardrails, and support observability, incident response, and remediation.
Hybrid · Welland
Own Braze platform operations and build, test, launch, and measure lifecycle campaigns across onboarding, service, renewal, and cross-sell for Scoop Insurance clients. Maintain segmentation and data quality, ensure compliant and accurate communications, and partner with brokerage, marketing, technology, and analytics stakeholders to improve campaign performance.
Hybrid · Welland
Handle a high volume of inbound calls, assess customer needs, recommend suitable property and casualty insurance products, and convert pre-qualified quotes into bound policies while delivering professional customer service. Follow sales processes and compliance standards, maintain accurate broker management system records, and meet or exceed conversion targets.
