RH

Reliance Home Comfort

Verified Job Source

CALL ON RELIANCE™

Toronto, Ontario

Consumer Services
1,001–5,000 people

About

As a leader in home services and energy efficient solutions for over 60 years, Reliance Home Comfort® (Reliance) is committed to being the Destination of Choice by delivering exceptional experiences for customers seeking comfort and team members seeking a rewarding, inclusive workplace. With over two million customer relationships, Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Headquartered in Toronto, Reliance employs a workforce of over 2,700 team members across 28 branches in Canada and two locations in the United States. Reliance has been certified as a Great Place to Work in 2024 and has been recognized as one of Canada's Most Admired Corporate Cultures by Waterstone Human Capital, for eight consecutive years since 2016. Reliance remains focused on sustainability, workplace safety, diversity, inclusivity, and prudent governance. ECRA/ESA License #7012884 TSBC #LGA0005631

Open positions

Electrician

On-site · Kingston

The Electrician will diagnose, repair, and install electrical systems in residential settings while providing professional customer service. They are responsible for maintaining accurate repair estimates, adhering to safety regulations, and educating customers on electrical products.

Plumber

On-site · Kingston

Provide general residential plumbing services, including the installation, maintenance, and repair of piping systems and fixtures. Perform on-site diagnostics, estimate repair costs, and ensure all work meets manufacturer specifications and safety regulations.

Business Partner, Health & Safety

Hybrid · Toronto

The Business Partner will collaborate with regional leaders to implement health and safety policies, conduct site audits, and ensure regulatory compliance. They are also responsible for leading safety meetings, managing accident investigations, and driving a culture of safety across the organization.

Water Heater Installer

On-site · Kingston

Professionally install and maintain water heaters and HVAC equipment while providing superior customer service and education. Actively contribute to business growth through lead generation and participate in the training and mentoring of new team members.

Home Comfort Advisor

On-site · Calgary

The Home Comfort Advisor is responsible for presenting and selling company products and services to new and existing customers. They will also resolve customer inquiries and complaints while maintaining accurate records on the CRM platform.

Home Comfort Advisor

On-site · Calgary

The Home Comfort Advisor is responsible for presenting and selling company products and services to new and existing customers. They will also manage customer inquiries, resolve complaints, and maintain accurate records within the CRM platform.

Plumbing & Electrical Manager

On-site · Barrie

The Plumbing & Electrical Manager is responsible for recruiting, hiring, and training technicians to meet workload demands while supervising them to ensure operational efficiency. They will also focus on business development, customer service, and utilizing analytics to maximize market growth.

Electrician

On-site · Kingston

Diagnose, repair, and install electrical systems in residential settings while ensuring compliance with safety and manufacturer standards. Provide professional customer service by educating homeowners on electrical work and the value of company products.

Analyst, Procurement

Hybrid · Cambridge

The Analyst will manage procurement activities for HVAC parts and consumables while monitoring supplier performance and inventory levels. They will also analyze purchasing data to identify cost-saving opportunities and support strategic sourcing initiatives.

Inventory Control Clerk

On-site · London

The Inventory Control Clerk is responsible for maintaining accurate warehouse inventory levels, performing cycle counts, and ensuring all inventory movements are properly tracked in the system. They also coordinate with managers for procurement and oversee the staging, loading, and unloading of equipment for installations.

Senior Manager, Call Centers

On-site · Toronto

Lead day-to-day contact center operations across internal teams and outsourced partners to drive service levels and productivity. Drive a culture of continuous improvement by implementing AI, automation, and new technologies to enhance customer outcomes.

Senior Manager, Call Centers

On-site · Toronto

The Senior Manager will oversee day-to-day contact center operations, including managing internal teams and outsourced partners to ensure service levels and customer outcomes. They are responsible for driving innovation, continuous improvement, and leadership development to foster a high-performance culture.

Water Heater Installer

On-site · Winnipeg

Professionally install and repair water heater and tankless equipment while ensuring compliance with safety codes and manufacturer specifications. Act as a company ambassador by providing superior customer service, educating clients on products, and generating new business leads.

Manager, Digital Marketing

On-site · Toronto

Own the digital commerce roadmap and lead conversion optimization programs to improve customer experience and business growth. Establish performance metrics and collaborate with cross-functional teams to deliver digital transformation initiatives.

Warehouse Runner

On-site · London

The Warehouse Runner is responsible for organizing and inventorying HVAC equipment, including loading, unloading, and scanning serialized items. They also support installation crews by making deliveries, assisting with truck maintenance, and ensuring accurate documentation flow.

HVAC Technician

On-site

The HVAC Technician is responsible for professionally servicing HVAC equipment and accessories in accordance with manufacturer specifications and local codes. They must also ensure safe operation of installations and provide excellent customer service by educating clients and promoting company products.

HVAC Apprentice Technician

On-site · Kingston

The HVAC Apprentice Technician is responsible for professionally servicing residential HVAC equipment and performing general inspections on various appliances. They must also ensure the safe operation of new installations, educate customers on equipment maintenance, and promote company products.

Electrician

On-site · Barrie

Diagnose and repair electrical problems in domestic systems, including fault-finding, panel changes, and home rewiring. Perform equipment inspections and installations while maintaining professional communication with customers.

Master Electrician

On-site · Sault Ste. Marie

You will diagnose, repair, and install electrical systems in residential homes while maintaining professional communication with customers. Additionally, you will ensure all work adheres to safety regulations and manufacturer specifications while providing value-added service.

Gas Fitter

On-site · Sarnia

The Gas Fitter is responsible for the professional installation, repair, and maintenance of water heaters and HVAC equipment while ensuring customer safety. They also act as a company ambassador by educating customers on products and generating new business leads.