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Reliance Home Comfort

Verified Job Source

CALL ON RELIANCE™

Toronto, Ontario

Consumer Services
1,001–5,000 people

About

As a leader in home services and energy efficient solutions for over 60 years, Reliance Home Comfort® (Reliance) is committed to being the Destination of Choice by delivering exceptional experiences for customers seeking comfort and team members seeking a rewarding, inclusive workplace. With over two million customer relationships, Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Headquartered in Toronto, Reliance employs a workforce of over 2,700 team members across 28 branches in Canada and two locations in the United States. Reliance has been certified as a Great Place to Work in 2024 and has been recognized as one of Canada's Most Admired Corporate Cultures by Waterstone Human Capital, for eight consecutive years since 2016. Reliance remains focused on sustainability, workplace safety, diversity, inclusivity, and prudent governance. ECRA/ESA License #7012884 TSBC #LGA0005631

Open positions

Service Manager, Operations

On-site · Sudbury

The Service Manager will oversee operational metrics, manage P&L targets, and lead a team of technical professionals to ensure service excellence. They are also responsible for managing relationships with independent HVAC contractors and driving process improvements to meet business growth objectives.

Director, Dealer Channel & UEI Financing Operations

On-site · Toronto

The Director is responsible for the strategic leadership, growth, and operational performance of the Authorized Dealer Program and UEI Financing business. They will drive sustainable revenue growth, manage P&L, and lead cross-functional teams to achieve long-term business objectives.

HVAC Technician Apprentice Level 1

On-site · Windsor

Professionally service HVAC equipment and accessories according to manufacturer specifications and local codes. Ensure safe operation of new installations and maintain positive customer relationships through effective communication and problem-solving.

HVAC Technician

On-site · Edmonton

The technician is responsible for professionally servicing HVAC equipment and accessories in accordance with manufacturer specifications and local codes. They must also ensure safe equipment operation while providing excellent customer service and promoting company products.

Warehouse Runner

On-site · Windsor

The Warehouse Runner is responsible for organizing and inventorying HVAC equipment, including loading, unloading, and scanning serialized items. They also support installation crews by making deliveries, assisting with truck maintenance, and ensuring accurate documentation flow.

HVAC Technician

On-site · Oshawa

The technician is responsible for professionally servicing HVAC equipment and ensuring the safe operation of new installations according to manufacturer specifications. They must also provide excellent customer service, educate customers on equipment maintenance, and promote company products.

HVAC Apprentice Technician-Level 1

On-site · Oshawa

The apprentice will professionally service and install HVAC equipment while ensuring safe operation and adherence to local codes. They are also responsible for building positive customer relationships and promoting company products and services.

Senior Gas Fitter

On-site · Ottawa

The Senior Gas Fitter is responsible for the professional installation, repair, and maintenance of water heaters and HVAC equipment while ensuring customer safety and satisfaction. They will also act as a company ambassador, educating customers on products and mentoring new installers.

HVAC Apprentice Technician

On-site · Ottawa

The HVAC Apprentice Technician is responsible for professionally servicing HVAC equipment and ensuring the safe operation of new installations. They will also build positive customer relationships while demonstrating the ability to problem-solve and offer company products.

Warehouse Associate

On-site · Saskatoon

The Warehouse Associate is responsible for organizing and inventorying HVAC equipment, including loading, unloading, and scanning serialized items. They also support installation crews by delivering materials, performing truck inspections, and maintaining accurate documentation for customer history files.

Warehouse Associate

On-site · Cambridge

The Warehouse Associate is responsible for organizing and managing HVAC inventory, including loading, unloading, and scanning equipment. They also support installation crews with deliveries, truck inspections, and documentation to ensure accurate customer history files.

Plumbing and Electrical Manager

On-site · Kingston

The Plumbing and Electrical Manager is responsible for monitoring productivity metrics, maximizing team efficiency, and ensuring high standards of customer experience. They will also lead the operations team, promote a strong safety culture, and drive business growth through service development.

Plumber Apprentice Technician Level 2

On-site · London

The apprentice will install, test, and maintain various piping systems, fixtures, and appliances in residential buildings. They are responsible for measuring, cutting, and joining pipes while adhering to safety regulations and maintaining equipment.

Sales Advisor

On-site · Ottawa

The Sales Advisor is responsible for presenting and selling company products and services to new and existing customers while resolving inquiries. They are also expected to maintain accurate records by updating and working on the company's CRM platform.

Sales Advisor

On-site · London

The Sales Advisor is responsible for presenting and selling company products and services to new and existing customers while resolving inquiries. They are also expected to maintain accurate records by updating and working on the company's CRM platform.

Workforce Coordinator

Hybrid · Toronto

The Workforce Coordinator supports real-time call centre operations by monitoring business lines and managing scheduling, reporting, and time-off requests. They also optimize schedules and facilitate communication between teams to ensure operational efficiency.

HVAC Apprentice Technician Level 1

On-site · Toronto

The technician is responsible for professionally servicing and inspecting residential HVAC equipment and appliances while ensuring safe operation. They must also promote company products and services during customer interactions and maintain their assigned company vehicle.

Senior Manager, Contact Centers

On-site · North York

Lead day-to-day contact center operations across internal teams and outsourced partners to drive service levels and productivity. Drive a culture of continuous improvement by implementing AI, automation, and process enhancements to improve customer outcomes.

Senior Manager, Contact Centers

On-site · Toronto

The Senior Manager will oversee day-to-day contact center operations, including managing internal teams and outsourced partners to ensure service levels and customer outcomes. They are responsible for driving continuous improvement, implementing new technologies like AI, and developing leadership talent within the organization.

Sales Manager

On-site · Edmonton

The Sales Manager will provide strategic direction and business planning to ensure the success of the residential HVAC program. They are responsible for directing a team of Home Comfort Advisors, managing sales budgets, and driving organic lead generation.