Customer & Data Online Specialist

Job summary

The specialist will manage day-to-day e-commerce operations, including product listings, pricing, and promotional content across various retail channels. They will also analyze website performance data to optimize traffic, conversion rates, and overall user experience.

Job details

At Revlon, we create beauty innovations for everyone that inspire confidence and ignite joy every day. Breaking beauty boundaries is in our company’s DNA. Since its game-changing launch of the first opaque nail enamel in 1932 (and later, the first long-wear foundation), Revlon has provided consumers with high-quality product innovation, performance, and sophisticated glamour. Elizabeth Arden made waves as a woman-led beauty company in the 1920s. In 1931, Almay became the original hypoallergenic, fragrance-free beauty brand. Today, Revlon resiliently continues its legacy as a leading global beauty company. Our diverse portfolio—which consists of some of the world’s most iconic brands and product offerings in color cosmetics, skincare, hair color & care, personal care, and fragrances—is sold around the world through prestige, professional, mass, and direct-to-consumer retail channels. These brands include Revlon, Revlon Professional, Elizabeth Arden, Almay, American Crew, CND, Cutex, Mitchum, Sinful Colors, Creme of Nature, Christina Aguilera, John Varvatos, Juicy Couture, Ed Hardy and more. We honor our heritage, embrace change, and applaud diversity. We champion our employees and celebrate our consumers. We are Revlon, together, transforming beauty. This role is a Hybrid Role: Employees are expected to work from our Mississauga, Canada office 3 days per week and may work remotely the remaining days Overview: Revlon is seeking an Ecommerce Specialist to join our Team, supporting the day-to-day operations of Revlon’s online retailer sales channels. This role ensures product listings, pricing, promotions, and content are accurate and optimized to drive traffic, conversion, and revenue growth. The Specialist will collaborate with marketing, operations and sales teams to deliver a seamless online shopping experience across our portfolio of brands. Responsibilities: Product Management: Upload and maintain English and French product listings: descriptions, images, and pricing across e-commerce platforms & GS1 Create and maintain English and French brand pages on all sales channels. Content & Merchandising: Optimize product content for SEO and user experience. Coordinate promotional campaigns, seasonal merchandising, and featured product placements. Analytics & Reporting: Analyze website traffic, conversion rates, and sales performance. Prepare weekly/monthly reports and recommend improvements based on data insights. Tracking and analyzing product reviews, providing timely feedback to management team. Platform Management: Assist in managing e-commerce platforms (Shopify, WM.ca, SDM.ca Amazon, etc). Troubleshoot technical issues and liaise with IT or external vendors when needed. Marketing Support: Work with cross-functional teams to coordinate email, digital media, and social media campaigns. Ensure brand consistency across all digital touchpoints. Qualifications: Bachelor’s Degree in Marketing, Business, or related field. 1–3 years of experience in e-commerce, and digital marketing. Proficiency in e-commerce platforms (Shopify, Supplier One, Salsify) and marketplaces (Amazon, eBay, Shopper’s Drug Mart and Walmart). Working knowledge of GS1 Strong understanding of SEO, digital analytics, and online merchandising. Excellent organizational skills and attention to detail. Ability to work collaboratively in a fast-paced environment. Additional Preferred Skills: Experience with Google Analytics, Excel, Scintilla, LDIA and Power BI. Knowledge of digital advertising (Google Ads, Facebook Ads, WM Connect). Fluent in French #LI-CH2 #LI-Hybrid Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in Canada without current or future visa support. The base pay range for this position is C$ 65,000.00 - C$ 80,000.00 / year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation. Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan. Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role. Applicant Privacy Notice Privacy policy – Revlon

What you’ll do

The specialist will manage day-to-day e-commerce operations, including product listings, pricing, and promotional content across various retail channels. They will also analyze website performance data to optimize traffic, conversion rates, and overall user experience.

Requirements

Candidates must hold a Bachelor's degree in Marketing or a related field and possess 1-3 years of experience in e-commerce and digital marketing. Proficiency in e-commerce platforms, SEO, and digital analytics is required, along with fluency in French.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Basic life insurance
• Short-term disability insurance
• Long-term disability insurance
• Supplemental life insurance
• Flexible spending accounts
• Critical illness insurance
• Group legal
• Identity theft protection
• 401k retirement savings plan
• Vacation
• Paid holidays

Listed skills

• Shopify · Preferred
• Reporting · Preferred
• Cross-Functional Collaboration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• E-commerce management
• Digital marketing
• SEO
• Online merchandising
• Product listing management
• Data analytics
• Shopify
• Amazon
• Walmart
• GS1
• Content optimization
• Reporting
• Technical troubleshooting
• Cross-functional collaboration
• French language proficiency
• Data Analysis
• Power BI
• Management
• Operations
• Troubleshooting (Problem Solving)
• Detail Oriented
• Marketing
• Organizational Skills
• French Language
• Revenue Growth
• Sales
• Search Engine Optimization
• Digital Marketing
• Analytics
• User Experience (UX)
• Product Innovation
• Personal Care
• Google Analytics
• Merchandising
• Technical Issues
• Bilingual (French/English)
• Product Management
• Direct-to-Consumer (DTC)
• Critical Illness Insurance
• Social Media Campaigns
• Marketing Operations
• Retail Channels
• Digital Advertising
• E-Commerce Management
• Web Traffic
• Promotional Campaigns
• Facebook Advertising

Job areas

• Marketing
• Data & Analytics
• Retail
• Customer Service & Support
• Sales
• Customer Data Specialist
• Customer Service Representative (General)
• Inquiry Clerks
• Customer Service Representatives

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