Rezdy is the world’s leading independent SaaS booking and distribution platform for tours, activities and attractions.
Sydney, New South Wales
Rezdy is the world’s leading independent online booking and distribution platform, powering the experiences industry. Launched in 2011, Rezdy was started when founder Simon worked in a dive centre in Thailand, and found himself spending more time behind a desk handling customer bookings and admin than out in the water sharing his love of diving with clients. With a previous background in IT, Simon set out to solve his own problem, and in doing so discovered a gap in the market. He had a vision to help people like him at that point to get more bookings and grow their business with less effort, empowering them to get back to doing what they love. Rezdy is proud to work with thousands of tour and activity operators and agents of all sizes in over 130 countries to help them get more bookings and grow their business. Today, Rezdy has headquarters in Sydney, Australia and in Raleigh U.S.A. and over $1.3 billion in tour and activity bookings processed through their platform every year. Rezdy's mission: "To power the growth of the experiences industry with tools and connections to make life easier." Rezdy's values: "Nurture your adventurous spirit" We are all leaders, in search of a better way We should be brave and curious; ready for anything "Own it, Make it Happen" We are all agents of positive change We get stuff done! "Achieve More, Together" We are one team, united in purpose and journey We support, collaborate and learn from each other to drive better results
On-site · Vancouver
The Associate Product Manager will serve as the primary link between North American stakeholders and the Sydney/Melbourne-based product and engineering teams. Responsibilities include triaging incidents, managing churn risk, and ensuring clear communication across time zones.
On-site · Quinte West
Lead the North American Customer Success organization across Rezdy and Checkfront, setting strategy, building a consistent operating model, and developing a high-performing team. Own retention and growth outcomes, strengthen customer engagement and commercial practices, and partner across departments to improve customer value and experience.
On-site · Quinte West
Lead the North American Customer Success organization to drive retention, growth, and customer health across Rezdy and Checkfront. Develop and implement a scalable operating model while fostering a high-performing team through coaching and cross-functional collaboration.
On-site · Quinte West
The Connectivity Specialist will provide global support for tour and activity operators, managing integrations with online travel agencies. They will coordinate with internal teams to ensure seamless connectivity and explain technical concepts to customers.
