Ricoh is empowering digital workplaces using innovative technologies and services, thus enabling individuals to work smarter. With cultivated knowledge and organizational capabilities nurtured over its 85-years history, Ricoh is a leading provider of document management solutions, IT services, communications services, commercial and industrial printing, digital cameras, and industrial systems. Headquartered in Tokyo, Ricoh Group has major operations throughout the world and its products and services now reach customers in approximately 200 countries and regions. In the financial year ended March 2021, Ricoh Group had worldwide sales of 1,682 billion yen (approx. 15.1 billion USD). For further information, please visit www.ricoh-europe.com. www.twitter.com/ricoheurope www.facebook.com/ricoheurope www.youtube.com/ricoheurope
On-site · Winnipeg
Service, diagnose, install, and repair high-volume, black-and-white, color graphics, and printing systems equipment at customer locations, including configuring connectivity and training customers. Manage territory and parts inventory, support customer satisfaction and revenue opportunities, and provide technical assistance to less experienced technicians.
On-site · Winnipeg
Production Systems Technology Service Specialist I The Production Systems Technology Service Specialist is a specialist in the servicing and repair of High Volume (Segment 6), Black & White, Color Graphics or Printing Systems equipment at customer locations usually within a specific geographic area. RESPONSIBILITES: Specializes in the servicing and repair of High Volume (Segment 6), B&W, Color Graphics, Printing Systems equipment and enabler hardware. Manages territory, inventory and customer relationships. Achieves expected productivity levels associated with assigned workload and lev…
On-site · Toronto
Area Customer Service Coordinator The Field Support Representative is responsible for supporting the daily operations of one or more Managed Services locations including any or all of the following: copy, print and scanning production and finish work, operation of a mail and courier centre, maintaining billing logs and reports. The position supports the region's Managed Services during implementation, fills in for absences and vacations throughout the Ricoh Managed Services locations. Responsible for supporting operational objectives at all existing customer sites within a geographic territ…
On-site
Specialist, Automation Systems $25.00 - $26.00 per hour POSITION PROFILE The SA Digital Automation Technician works within a designated Service Advantage Partner location as a resident on-site Service Technician. Services and repairs a variety of Partner sold equipment at customer locations. The Digital Automation Technician will perform Robotic, Workstation, and Partner Structure preventative and break-fix maintenance while managing priorities on all daily activities. Demonstrates technical expertise and provides a full range of servicing and repair the following Partner agreed on Standa…
On-site · Québec
Receptionist & Switchboard, Managed Services Responsibilities: Courteously meet and welcome customers and members of the public Answer, screen, and direct all incoming calls Assist visitors with visitor badge issuance Manage and maintain meeting room schedules Review and update the internal telephone directory Monitor and ensure the reception area is kept tidy and presents a professional, business‑like image Perform general administrative support tasks Education & Experience: High School Diploma or equivalent experience Minimum of 1–2 years of experience in a receptionis…
On-site · Toronto
Area Customer Service Coordinator The Field Support Representative is responsible for supporting the daily operations of one or more Managed Services locations including any or all of the following: copy, print and scanning production and finish work, operation of a mail and courier centre, maintaining billing logs and reports. The position supports the region's Managed Services during implementation, fills in for absences and vacations throughout the Ricoh Managed Services locations. Responsible for supporting operational objectives at all existing customer sites within a geographic territ…
On-site · London
Field Service Technician / Senior Field Representative, Technology Services This position will cover London, ON and surrounding areas The Service Technician services and repairs a variety of office equipment (Multi-Function Printers) at customer locations, in the London, ON and surrounding areas. May be viewed as specialist on certain products. Responsibilities: Specializes in the servicing and repair of a core set of complex mid-volume multi-functional devices and may be required to service and repair low-volume devices based on regional business needs; Performs a full range of servi…
On-site · Montréal
Spécialiste principal des services sur site, secteur de l’hôtellerie Le spécialiste principal, Services sur site – Hospitalité, est chargé de fournir aux clients un service constant et de haute qualité en matière d’alimentation et de boissons, afin d’assurer le bon déroulement des services de conférence et de réception. Le titulaire du poste est responsable de monter et de démonter les salles de conférence en fonction des demandes de l’événement et de maintenir les normes de propreté pour les cuisines, l’équipement et les salles de réunion. Il doit également assembler et disposer l’équipeme…
On-site · Toronto
Receptionist & Switchboard, Managed Services Responsibilities: Courteously meet and welcome customers and members of the public Answer, screen, and direct all incoming calls Assist visitors with visitor badge issuance Manage and maintain meeting room schedules Review and update the internal telephone directory Monitor and ensure the reception area is kept tidy and presents a professional, business‑like image Perform general administrative support tasks Education & Experience: High School Diploma or equivalent experience Minimum of 1–2 years of experience in a receptionis…
On-site · Toronto
Shift Manager RESPONSIBILITES: Achieves customer satisfaction by meeting the set goals of labor commitment and over-achieving Focus Four percentages for the shift. Ensures that location is properly staffed by matching employee skills and equipment with production demands. Facilitates resolution of issues concerning pricing, orders-in and invoicing by interacting and communicating with sales department. Ensures the quality of operations for shift by achieving the appropriate percentage on Best Practices Audit and Deadline Compliance on MIS Sales Analysis. Oversees shift changes. Respo…
On-site · Vancouver
The key responsibilities of this role are: Prepare files and boxes for storage. Requires lifting of up to 50 lbs. Liaise with off-site vender Enter and update data into the records management system Perform files searches Manage requests by (email/telephone inquiries) Validate and reconcile vendor work-orders and invoices Assist with special projects and performs other related duties as assigned Manage circulation of files from on-site and from off-site storage Supports digitizing efforts Supports electronic filing Supports workflows related to File Transfers, Legal holds, and des…
On-site · Mississauga
MS Administrative Asst The MS Administrative Assistant is responsible for providing exceptional support and service related to clerical and administrative duties through all mediums including correspondence, meetings, company activities, manuals and newsletters etc. Responsibilities: Creates proofs, revises and edits written material as required; Handles internal and external correspondence; Makes travel arrangements; Creates and maintains departmental filing system; Answers telephone lines; Updates calendars; Uses and coordinates maintenance for local office equipment; Co…
On-site · Burnaby
Office Clerk Responsibilities: Managing Company Store and Concierge transactions across online platforms and point-of-sale (POS) systems, ensuring accuracy and compliance with established procedures Providing exceptional customer service to employees and visitors, responding to inquiries and ensuring a positive and welcoming experience Coordinating with external vendors for services such as catering and car detailing Supporting workplace programs and initiatives, including pet-friendly office days and merchandise distribution Monitoring and responding to emails and service inquiries, e…
On-site · Calgary
Site Leader, MS Ricoh is currently looking for career-oriented individual to supervise the day-to-day operations and staff of specified location. The Assistant Manager may run shifts or site solo. Functions as a document specialist or other operations worker the majority of the time. This position is trained to handle hiring, firing and job performance responsibilities and will conduct these activities as needed. Also, will be able to complete month-end management reports in the absence of the Site Manager. RESPONSIBLILTIES Responsible for effective implementation and management of Ricoh…
On-site · Toronto
Area Customer Service Coordinator The Field Support Representative is responsible for supporting the daily operations of one or more Managed Services locations including any or all of the following: copy, print and scanning production and finish work, operation of a mail and courier centre, maintaining billing logs and reports. The position supports the region's Managed Services during implementation, fills in for absences and vacations throughout the Ricoh Managed Services locations. Responsible for supporting operational objectives at all existing customer sites within a geographic territor…
Hybrid · Edmonton
Lead and develop a team of Sales Representatives serving Target accounts in Alberta, while achieving branch revenue, profitability, and sales targets. Support customer account management and sales activity in the field, communicate strategic direction, promote Ricoh products and services, and lead marketplace-related corporate social responsibility initiatives.
Hybrid · Mississauga
Corporate Counsel, Business Provides general legal advice and service on business legal matters for Ricoh Canada business units and corporate functions. Job Duties and Responsibilities Reports to the Vice President, General Counsel for Ricoh Canada and provides assistance on a wide variety of lines of business, business units, and legal areas. Local Canadian legal team is small (2 individuals) working within a broader Ricoh North America legal department. Provides legal advice, guidance and training to corporate and local teams on legal and risk issues arising from both the long-term s…
On-site · Vancouver
The specialist is responsible for sorting and distributing mail, managing printing projects, and maintaining office equipment. They also perform routine maintenance tasks, track downtime, and ensure high-quality output for all site operations.
Remote
Senior Field Representative, MDS Service Delivery Service Delivery Specialist The Service Delivery Specialist will assist with the delivery of Ricoh Managed Document Services which includes managing business document output devices (printers, copiers, and fax machines) at customer locations or remotely with a focus to maximizing uptime, utilization, and optimization and user satisfaction while minimizing costs. After insuring achievement of Service Level Agreements, the SDS is responsible for working with the customer to improve business processes through optimization and use of other Ric…
Remote · Mississauga, Ontario, Canada
The Strategic Client Executive manages high-level client relationships with C-suite and VP-level stakeholders to drive account growth and retention. They are responsible for developing long-term account roadmaps and aligning Ricoh's service offerings with the client's specific business challenges.
