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- Employment type
- Full-time
- Experience level
- Entry, Junior · 0+ years
- Minimum education
- High school
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Entry level
- Application method
- Direct apply is available
Job summary
Coordinate and manage daily transportation operations, including scheduling drivers, responding to customer inquiries, monitoring shipments, and ensuring timely deliveries. Communicate with drivers, troubleshoot operational issues, and optimize route efficiency.
Job details
Company Description Robust Transport Services Ltd, based in Surrey, BC, is a premier reefer and dry van carrier with a fleet of over 65 trucks and 100 trailers. We provide top-quality transportation solutions across the United States and Canada, specializing in refrigerated transport to maintain the integrity and freshness of goods. Role Description This is a full-time on-site role for a Dispatcher based in Surrey, BC. The Dispatcher will be responsible for coordinating and managing the daily operations of our transportation services. This includes scheduling drivers, handling customer inquiries, monitoring shipments, and ensuring timely delivery of goods. The Dispatcher will also be responsible for maintaining communication with drivers, troubleshooting any issues that arise, and optimizing route efficiency. Qualifications Experience in coordinating and managing transportation logistics Skills in scheduling, routing, and monitoring shipments Strong communication and customer service skills Ability to handle inquiries and troubleshoot issues Knowledge of transportation regulations and safety standards Proficiency in using dispatch and logistics software Ability to work efficiently in a fast-paced environment Experience in the transportation industry is a plus High school diploma or equivalent; additional qualifications in logistics or related field preferred
What you’ll do
Coordinate and manage daily transportation operations, including scheduling drivers, responding to customer inquiries, monitoring shipments, and ensuring timely deliveries. Communicate with drivers, troubleshoot operational issues, and optimize route efficiency.
Requirements
Candidates should have skills in transportation logistics, scheduling, routing, shipment monitoring, communication, customer service, and troubleshooting, along with knowledge of transportation regulations and safety standards. Proficiency with dispatch and logistics software is expected; transportation industry experience is a plus, and a high school diploma or equivalent is required, with further logistics-related qualifications preferred.
Listed skills
- Route Planning · Preferred
- Customer service · Preferred
- Communication · Preferred
- Troubleshooting · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Transportation Logistics Coordination
- Driver Scheduling
- Route Planning
- Shipment Monitoring
- Customer Service
- Communication
- Troubleshooting
- Transportation Regulations
- Safety Standards
- Dispatch Software
- Logistics Software
- Route Optimization
Job areas
- Transportation
- Logistics
- Customer Service & Support