Rockstar Foundation is a nonprofit dedicated to enriching underprivileged children's lives through music education, hands-on experiences, and scholarships in arts and sciences.
Milwaukee
Founded by entrepreneur Eddie Phanichkul in 2014, the Rockstar Art & Science Education Advancement Foundation is a future 501(c)(3) nonprofit corporation based in San Diego, CA. Our immediate mission is to use music to educate underprivileged children. We’ll do this by creating hands-on experiences and performances for children to get them excited about music, and then ultimately science and arts and beyond. Our secondary mission is to create grant and scholarship programs designed to help youth and young adults afford tools for science, technology, art, and music, while offering low-cost or no-cost workshops designed to reinforce and educate youth and young adults on conceptual science, technology, art, and music.
Remote · Canada, United States
Lead the global Customer Success and Support function, manage strategic enterprise relationships, and own retention, advocacy, and customer health outcomes. Develop the team and scalable customer operations, represent customer needs to Product and Engineering, and report customer and operational insights to executives.
Hybrid
You will be responsible for designing, building, testing, and maintaining core software while leading a defined area of the codebase. Additionally, you will mentor junior engineers and collaborate with product managers to ship high-quality features.
Remote · Australia, Canada, East Riding of Yorkshire, England, United Kingdom, New Zealand
You will lead and unify the Customer Success, Technical Support, and Professional Services teams to drive post-sale adoption, retention, and expansion. Additionally, you will manage a personal book of business while implementing AI-driven workflows to optimize operational efficiency.
On-site · Toronto
The role involves managing complex deal cycles and conducting technical discovery to design tailored product demos and proof-of-concepts. Additionally, the strategist will configure AI systems, develop implementation documents, and collaborate with engineering to build transaction system integrations.
