Senior Manager Last Mile Operations

Mississauga, ON
On-site
Posted Oct 9, 2026
1 position

Opens an external site

Employment type: Full-time
Experience level: Senior · 5+ years
Minimum education: Bachelor’s degree
Posting language: English
Working hours: 40 hours per week

Job summary

The Senior Manager will oversee last mile operations, ensuring compliance with contract metrics and maintaining high standards for all operational activities. They will also lead front-line staff, manage contract drivers, and build strong relationships with customers to drive growth and operational improvements.

Job details

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As a Senior Manager, Last Mile Operations at RXO, you will provide support to home delivery services for multiple clients and field operations. You’ll also maintain positive and ongoing relationships with external customers, location managers and operators, while generating positive customer satisfaction. What your day-to-day will look like: Ensure compliance with specified contract metrics Maintain high standards for all operational activities Hire, train, develop and appraise staff effectively; develop a contractor base team Direct and guide front line management staff Manage contract drivers who are operating up to 7 days per week in multiple regional locations Build relationships with customers to ensure continuous operating improvements Oversee P&L Work with national sales team to facilitate new avenues of growth At a minimum, you’ll need: Bachelor’s degree or equivalent related work or military experience 5 years of operations experience Experience with Microsoft Office (PowerPoint and Project) It’d be great if you also have: P&L experience Proven leadership and collaboration skills with experience effectively supervising, coaching and influencing employees Excellent analytical, communication and time management skills Does this sound like you? Check out what else RXO has to offer. Why Join Us: Our Benefits Supplemental health insurance (medical, dental and vision) Life, Short-term, and Long-term disability insurance Pension with company matching contribution Company paid holidays Paid-time-off (PTO) Our Culture Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships. The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here.

What you’ll do

Requirements

Candidates must have a bachelor's degree or equivalent experience and at least 5 years of operations experience. Proficiency in Microsoft Office, specifically PowerPoint and Project, is required.