French-born leader in aviation services for over 35 years - redefining excellence through innovation, elegance, and care
Dorval, Quebec
About SAMSIC Assistance Canada Inc. SAMSIC Assistance Canada Inc. is part of the global Samsic Groupe, an international leader in facility management and business services operating in 27 countries and employing over 136,000 people worldwide. In Canada, our focus is aviation — delivering professional, compassionate, and reliable airport assistance and ground handling services across major airports. We specialize in Passenger with Reduced Mobility (PRM) support, meet-and-assist, baggage services, dispatch operations, and ramp coordination. Our teams ensure every passenger journey is handled with care, precision, and respect. Rooted in SAMSIC’s core values of safety, service excellence, and human connection, we take pride in being a trusted partner to airlines and airports who share our commitment to accessibility and customer care. Our people are at the heart of everything we do. We invest in training, mentorship, and leadership development, empowering our employees to build meaningful careers in aviation while maintaining operational efficiency, flexibility, and cost control. Backed by Samsic Groupe’s diverse business pillars — Facility Services, Human Resources (Samsic RH), and Airport Services — we combine local expertise with global strength to deliver consistent quality and innovation across every area of our operation. At SAMSIC Assistance Canada, we’re more than a service provider — we’re a team of problem-solvers, innovators, and people-first professionals who believe every traveler deserves exceptional care from the moment they arrive to the moment they board. 🌍 Global reach. Local dedication. People at the heart of service.
On-site
Assist passengers with reduced mobility throughout their airport journey, including check-in, boarding, aircraft transfers, arrivals, and flight connections. Follow safety, security, and standard operating procedures, maintain equipment, and report incidents or other relevant findings.
On-site · Richmond
Supervise passenger operations and aircraft turnarounds, coordinating staff, schedules, training, safety, service quality, and compliance with airline procedures and service standards. Monitor operational and financial performance, address issues through corrective actions, maintain customer and authority relationships, and ensure accurate reporting and documentation.
On-site · Calgary
Manage PRM staff schedules and assignments using planning tools, airline forecasts, and operational activity data. Coordinate with supervisors, dispatchers, and management to anticipate staffing needs, address schedule changes, ensure policy compliance, and optimize resource planning.
Hybrid · Dorval
Lead GSE fleet operations across four Canadian airports, ensuring equipment availability, reliability, safety, and consistent maintenance practices. Manage fleet lifecycle decisions, national budgets, suppliers, performance reporting, operational support, and the development of the Montreal GSE team.
On-site · Dorval
Lead ground support equipment fleet operations across four Canadian airports, ensuring equipment availability, reliability, safety, and compliance. Manage fleet lifecycle decisions, budgets, suppliers, performance data, and team development while supporting airport operations and major disruptions.
Hybrid · Dorval
Provide HR and labour relations guidance across five Canadian airport locations, including interpreting collective agreements, advising managers, and conducting employee relations investigations. Support recruitment, onboarding, HR systems and data compliance, employee engagement, and occupational health and safety processes.
Hybrid · Dorval
Provide HR and labor-relations support across five Canadian locations, advising managers on collective agreements, employment legislation, employee relations, and workplace investigations. Support recruitment and onboarding, HR systems and data compliance, employee engagement, and workers' compensation and health-and-safety processes.
Hybrid · Dorval
The posting does not provide specific responsibilities. The role is identified as a Human Resources Generalist in the airline and aviation industry.
On-site
Create and maintain workforce schedules, forecast staffing needs, respond to absences and schedule changes, and ensure adequate staffing for airline station operations. Improve retention, productivity, and quality through employee support, procedures, training, recruitment, and career development.
