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ScalePad

Verified Job Source

ScalePad empowers Managed Service Providers (MSPs) with innovative tools and insights, enhancing client value and operational efficiency in the evolving IT landscape.

Vancouver, BC

Software Development
201–500 people

About

ScalePad enables MSPs to shift from reactive service to strategic impact, using Customer Success as the engine that drives trust, retention, and revenue. Our platform unifies risk insights, client planning, and success delivery, helping MSPs lead smarter conversations, close bigger deals, and show their value with every client.

Open positions

Manager, Product Led Growth

Hybrid · Vancouver

The Manager of Product-Led Growth will own the PLG strategy, customer journey, and self-service experience to drive revenue and operational efficiency. They will coordinate cross-functional efforts across product, marketing, and engineering to implement AI-powered growth opportunities and product-led motions.

Senior Software Developer [LM]

Hybrid · Vancouver

You will be responsible for developing new products and innovating within the existing technology stack through research, design, and system analysis. Additionally, you will mentor junior and mid-level engineers while collaborating with stakeholders to deliver high-quality software solutions.

Sales Operations Manager

Hybrid · Vancouver

The Sales Operations Manager will own the end-to-end sales technology stack and drive AI-powered workflows to improve productivity and revenue outcomes. They will partner with Sales leadership to translate strategy into operational plans, including territory design, quota setting, and pipeline health management.

Customer Success Operations Specialist (Gainsight Administrator)

Hybrid · Vancouver

You will own the end-to-end configuration and administration of Gainsight CS to drive post-sales success across customer-facing teams. This involves building integrations, managing data flows, and creating automated workflows to ensure system integrity and operational efficiency.

Sales Operations Manager

Remote · Canada, United States

The Sales Operations Manager will own the sales technology stack and drive AI-powered workflows to improve productivity and revenue outcomes. They will partner with Sales leadership to translate strategy into operational plans, including territory design, quota setting, and pipeline management.

Creative Lead

Hybrid · Vancouver

The Creative Lead will manage the in-house creative team and oversee the evolution of the brand's visual identity across all marketing and product touchpoints. They are responsible for driving visual excellence, managing project intake, and collaborating with cross-functional teams to ensure high-quality creative output.