Client Relationship Manager, Commercial Banking - Kelowna

Job summary

The Client Relationship Manager will drive new business acquisition and portfolio growth for commercial clients with sales between $5MM and $25MM. They will act as a trusted advisor, managing credit risk and delivering integrated financial solutions in collaboration with internal bank partners.

Job details

Requisition ID: 274274 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Join a winning team at Scotiabank! Are you enthusiastic about making an impact for Canadian businesses? In Canadian Commercial Banking, we do not just serve businesses - we serve possibilities. About the Opportunity: As a Client Relationship Manager (CRM) within Canadian Commercial Banking at Scotiabank, you will play a key role in supporting the success of Canadian businesses in the growth segment with annual sales between $5MM and $25MM. You will drive both new business acquisition and portfolio growth, leveraging strong relationship management, financial insight, and collaboration with internal partners to deliver the full capabilities of the Bank. In this role, you are a trusted advisor to your clients, helping them navigate opportunities and solve business challenges, while building a high-performing portfolio and a strong presence in your market. How You Will Make an Impact: Build trusted relationships with Canadian businesses, acting as a key advisor on their growth and financial needs. Drive new business and expand your portfolio through proactive prospecting, networking, and pipeline management. Deliver tailored banking solutions by connecting clients to the full capabilities of Scotiabank. Lead insightful client conversations leveraging financial analysis and market knowledge to uncover opportunities. Partner across the Bank to bring integrated solutions to our clients. Manage and grow a commercial portfolio, balancing relationship development with sound credit and risk practices. Identify emerging clients, portfolio, or operational risks and escalate concerns appropriately to support sound decision-making and strong portfolio health. Bring together the right partners across the Bank to develop coordinated client solutions. Lead and shape deal structuring and credit execution in partnership with credit teams for authorizations between $1MM to $5MM. Contribute to deal structuring and execution in collaboration with credit partners. Build your presence in the local market through community engagement and industry networking. What You will Bring to the Team: Must-have Education: Undergraduate, degree in Business or Economics or work equivalency. Experience: 3+ years within Commercial Banking and business development in the banking/financial industry. Proven ability to drive business development, including prospecting, pipeline management, negotiation, and closing opportunities. An initiative-taking, self-starter approach with strong organization, prioritization, and networking skills in a fast-paced environment. Ability to lead client conversations in a clear and compelling way. Sound credit and risk judgement, with the ability to balance growth and responsible decision-making. Strong financial acumen, with the ability to understand client needs and deliver tailored solutions. Ability to travel within the assigned market, with access to a vehicle. Nice-to-have Establishing a network within the local business and professional community. Strong knowledge of commercial lending and deposit products, with the ability to deliver integrated financial solutions. Experience working with small to mid-sized commercial clients in a relationship management or business development capacity. Familiarity with financial analysis and credit structuring for commercial lending opportunities. Understanding of local market dynamics and key industries within your region. What’s in it for You? When you join the bank, you are not just taking a job, you’re becoming part of a culture that values inclusion, accountability, integrity, and client-centricity – that is our ScotiaBond which is the foundation for how we support our people and deliver for our clients. As an employee in Canadian Commercial Banking at Scotiabank, you can expect: A competitive Total Rewards package including performance-based bonuses, flexible benefits, and market-leading compensation. Ongoing career development and coaching from experienced leaders, with clear opportunities to grow within Commercial Banking and across Scotiabank. The chance to own and grow a high-impact client portfolio, with real accountability and visibility in your market. A dynamic, collaborative, and high-performing team that values partnership, inclusion, and shared success. Exposure to a broad range of industries, clients, and complex financial solutions, accelerating your learning and expertise. Ready to Apply: If you are ready to take your commercial banking career to the next level and make an impact, start the next chapter of your career story with us and apply today and help shape the future of Canadian business. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted. #CBBJobs2026 Location(s): Canada : British Columbia : Kelowna Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

What you’ll do

The Client Relationship Manager will drive new business acquisition and portfolio growth for commercial clients with sales between $5MM and $25MM. They will act as a trusted advisor, managing credit risk and delivering integrated financial solutions in collaboration with internal bank partners.

Requirements

Candidates must have an undergraduate degree in Business or Economics and at least 3 years of experience in commercial banking and business development. Strong financial acumen, credit judgment, and the ability to travel within the assigned market are required.

Benefits

• Performance-based bonuses • Flexible benefits • Market-leading compensation • Career development • Coaching

Listed skills

• Negotiation · Preferred
• Financial analysis · Preferred
• Business development · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Commercial banking
• Business development
• Relationship management
• Financial analysis
• Credit risk
• Pipeline management
• Negotiation
• Portfolio management
• Deal structuring
• Networking
• Financial acumen
• Client advisory
• Market knowledge
• Risk assessment
• Management
• Prioritization
• Decision Making
• Financial Services
• Private Banking
• Relationship Building
• Customer Relationship Management
• Economics
• Enthusiasm
• Coaching
• Accountability
• Sales
• Self-Starter
• Balancing (Ledger/Billing)
• Business Development
• Proactivity
• Capital Markets
• Document Formatting
• Sales Prospecting
• Wealth Management
• Financial Analysis
• Relationship Management
• Financial Acumen
• Investment Banking
• Commercial Banking
• Deal Structuring
• Market Dynamics
• Executive Contracts and Deal Structuring
• Business Acquisition
• American Sign Language (ASL)
• Commercial Lending

Job areas

• Finance & Accounting
• Sales
• Management & Leadership
• Consulting
• Commercial Banking Relationship Manager
• Client Relationship Manager
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products