Digital Product Manager

Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports and other strategic locations in North America, Europe and Asia.  

Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston. 

JOB SUMMARY

The Digital Product manager will be the strategist and planner who will oversee the development of a new digital product from its inception to its launch.  You will play a key role in understanding our customers’ business challenges and goals. You will collaborate with and lead our teams through early discovery and understanding of the problem space, ideation and design thinking, and the iterative prototyping and creation of impactful user experiences.

KEY DUTIES & RESPONSIBILITIES

Day-to-day Product Owner who will work within the Scrum team to create, communicate, and prioritize the product backlog items and ensures the product goal is explicitly communicated.
Works with Director to define the product goal that translates into the product backlog of epics, features, and user stories.
Works with internal and external stakeholders to gain alignment and drive project forward.
Gathers and leverages market data to identify opportunities and ways to enhance the digital product.
Value-driven mindset - selects initiatives that will enhance existing solutions and services. 
Develops new solutions and services for their assigned business unit or projects. 
Develops product positioning and messaging that differentiates Livingston’s service offering in the marketplace.
Analyzes market trends, macro-economic data, competitive environment and develops plan to address the changing environment.
Conducts customer research to uncover new opportunities and new product/service ideas by building out a beta infrastructure and/or by partnering with Client Experience.
Manages the development of business cases for proposed initiatives.
Develops go to market product launch plans for new or enhanced services, products, or solutions.
Works with and influences cross-functional groups and drives activities across the organization.
Collaborates with the sales, product development and marketing communications team to produce sales collateral such as sales sheets, case studies, brochures, presentations, and campaigns.
Analyzes and reports on relevant project metrics.
Perform other related duties as assigned by management. 
Adhere to established policies and procedures.

KNOWLEDGE & SKILLS

Technical fluency with a background in building or maintaining digital product in an agile framework.
B2B and B2C marketing knowledge with proven experience with positioning and messaging of services and solutions, collateral creation, pricing, integrated marketing and sales campaigns, lead generation and new product launches.
Strong knowledge of marketing principles and practices.
Strong communication (oral & written) skills.
Project management.
Excellent analytical, organizational, and time management skills.
Advanced MS-Excel and design collaboration tools (e.g., Miro, Figma).

WORK EXPERIENCE – MINIMUM REQUIRED

5 years of related experienceEDUCATION Required: Associates Degree or post-secondary education in MarketingCERTIFICATIONS DESCRIPTION COMPETENCIES AccountabilityBusiness Acumen and Straight TalkAgilityCustomer First FocusInclusion and CollaborationLeading and Developing At Livingston, we are committed to fostering a flexible, growth-oriented environment where you can thrive. Our culture is built on respect, recognition, and collaboration, and we empower our team with trusted expertise, continuous learning opportunities, and long-term support. We offer competitive compensation, comprehensive benefits, and a transparent pay philosophy aligned with market data and job-related factors.    

Base salary is one component of our total rewards package which also includes incentive opportunities, benefits, and professional development. Salary ranges are established by location and reflect relevant factors such as skills, experience, and market conditions. The good-faith salary range for this position is 70,825-106,500 CAD. Actual compensation will be determined based on these factors and may vary accordingly.   

Diversity, Equity, and Inclusion at Livingston

We are proud to be an inclusive employer and welcome applicants of all backgrounds, experiences, and perspectives. We know some candidates, especially women and people of color, may hesitate to apply unless they meet every requirement. If this role excites you, we encourage you to apply.   Livingston is an equal opportunity employer committed to fostering an inclusive and accessible workplace. Accommodations are available throughout the recruitment process for applicants with disabilities. If you require an accommodation, please advise when submitting your application.  In accordance with Ontario transparency requirements, this posting is for an existing, currently available position. In accordance with Ontario transparency requirements, this posting is for an existing, currently available position.  

Job Type: Full Time

Location: ON Toronto - CN030