Personal Care Wellness Gatineau Quebec Jobs in Canada
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Customer Service Agent
Customer Service Agent
Industrial Electromechanic #1660
Industrial Electromechanic #1660
Représentant(e) des ventes - Québec
Représentant(e) des ventes - Québec
Directeur/Directrice générale / Director General
Directeur/Directrice générale / Director General
chef des relations intergouvernementales
chef des relations intergouvernementales
Customs Transportation Technician #1763
Customs Transportation Technician #1763
University Student/Intern - Law
University Student/Intern - Law
Complementary Services Department/Département des Services Complémentaires - Psychologist - Regular Full Time / Psychologue - Régulier à temps plein - 35 Hours/heures
Complementary Services Department/Département des Services Complémentaires - Psychologist - Regular Full Time / Psychologue - Régulier à temps plein - 35 Hours/heures
Ombudsman
Ombudsman
Gérant·e boulangerie
Gérant·e boulangerie
Technicienne ou technicien en vérification fiscale
Technicienne ou technicien en vérification fiscale
Hôte(sse) Arôme
Hôte(sse) Arôme
Chauffeur(euse) de remorqueuse (Classe 5)
Chauffeur(euse) de remorqueuse (Classe 5)
In-Store Stock Associate #5211
In-Store Stock Associate #5211
Procurement Manager #1852
Procurement Manager #1852
Préposé(e) bar (Hilton)
Préposé(e) bar (Hilton)
Pâtissier(-ère)
Pâtissier(-ère)
Generalist in Building Technical Systems #1870
Generalist in Building Technical Systems #1870
Responsable, Inspection Secteur Ouest
Responsable, Inspection Secteur Ouest
Senior Advisor, Facilities Optimization
Senior Advisor, Facilities Optimization
Customer Service Agent
About the role
Locations: Quebec City and Montreal
Passionate about service and possessing an analytical mind, you know how to connect concepts and simplify complex information to make it accessible. Bilingual and customer-focused, you will actively contribute to public protection by assisting consumers and financial professionals with their processes and clarifying sometimes complex situations involving various laws. Every interaction will be an opportunity to make a real difference — a role that goes far beyond a simple call center.
Your role:
- Inform and assist consumers in their dealings with stakeholders in the Quebec financial sector
- Popularize legal information related to AMF-regulated activities (personal/property insurance, mortgage brokerage, securities, credit rating agencies, deposit institutions)
- Guide consumers when disputes arise or when witnessing reprehensible acts
- Inform and assist stakeholders and future professionals regarding their legal and regulatory obligations
Our proposal:
- Direct contact with consumers and financial services industry stakeholders
- Dynamic environment where mutual support and team spirit are central
- Diverse and stimulating work focused on the future
- Develop your full potential with highly qualified trainers and managers
Your talents and expertise:
- Learning ability, versatility and agility in problem-solving
- Strong capacity for analysis and synthesis
- Fluency in French and English, spoken and written
- Discernment and judgment in ambiguous contexts
- College diploma in administration, financial services/insurance, or law
- Minimum 2 years experience in the financial sector
- Comfortable with technology tools (CRM, online platforms)
- Call centre experience in financial services (asset)
- Knowledge of financial sector laws and regulations (asset)
Not the right fit? Search for Customer Service Agent jobs in Québec & Montréal, QC
About Autorité des marchés financiers
The AMF is the body mandated by the Québec government to regulate Québec's financial markets and assist consumers of financial products and services.
The AMF is unique in that it oversees, in an integrated manner, the areas of insurance, securities, derivatives, deposit institutions—other than banks—and the distribution of financial products and services.