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Sectigo

Verified Job Source

Certificate Lifecycle Management for the modern enterprise. Sectigo delivers Simplicity at Scale.

Scottsdale, Arizona

Software Development
501–1,000 people

About

Expired certificates shouldn’t be the reason your business goes down. Sectigo is the industry’s most trusted CA-agnostic Certificate Lifecycle Management platform automating discovery, policy, renewal, and governance across public and private PKI to secure human and machine identities with Simplicity at Scale.

Open positions

Senior Manager, Technical Support

On-site · Ottawa

The Senior Manager will lead a global technical support team to drive operational excellence and ensure high-quality service delivery across multiple channels. They are responsible for optimizing support workflows, managing performance metrics, and fostering cross-functional collaboration to improve the overall customer experience.

Salesforce Service Operations Manager

On-site · Ottawa

Lead strategic process improvement initiatives across service delivery with a focus on customer support operations and scalable workflows. Execute Salesforce project work to improve agent productivity, customer self-service, and operational visibility.

Salesforce Service Operations Manager

On-site · Ottawa

The Salesforce Service Operations Manager will lead strategic process improvement initiatives across Service Delivery to enhance operational efficiency and customer experience. This role involves hands-on execution of Salesforce project work, including the design of workflows and the development of reporting dashboards to support global support teams.