Clerk 1 / Receptionist

Job summary

Greet and assist visitors, operate the switchboard, respond to routine inquiries, and route calls and requests appropriately. Prepare and file documents, maintain paper and electronic records, manage supplies and inter-office mail, and support routine office administration.

Job details

Clerk 1 / Receptionist (ADM02) Client: Government of Nova Scotia – NS Housing Corporation Location: 9 Church Street, Truro, Nova Scotia Work Arrangement: Onsite Start Date: October 5, 2026 Schedule: Monday–Friday, 7 hours/day Hours: 35 hours/week Position Overview The Government of Nova Scotia – NS Housing Corporation is seeking a Clerk 1 / Receptionist (ADM02) to provide clerical and reception support at its 9 Church Street location in Truro, Nova Scotia. This is a temporary backfill position required until the permanent vacancy is filled. The successful candidate will perform a variety of standardized clerical and reception duties under direct supervision, following established methods and procedures with a strong emphasis on accuracy and customer service. Key Responsibilities Greet and assist visitors and members of the public in a professional and courteous manner. Operate and manage the office switchboard and direct incoming calls appropriately. Receive, respond to, and route routine inquiries. Prepare, format, organize, and file correspondence and other office documentation. Maintain accurate and organized paper and electronic files. Perform general clerical and administrative tasks in accordance with established procedures. Order and maintain supplies for various office equipment and administrative needs. Receive, sort, distribute, and deliver inter-office mail. Assist with routine office coordination and administrative activities. Maintain accuracy and attention to detail when completing assigned clerical work. Follow established policies, procedures, and instructions while working under direct supervision. Provide professional service to internal staff, visitors, and members of the public. Requirements Mandatory Qualifications / Requirements Candidates must meet the following requirements: Grade XI education plus related experience, OR An equivalent combination of training and experience. Related experience performing clerical and/or receptionist duties. Ability to perform standardized clerical tasks according to established methods and procedures. Demonstrated accuracy and attention to detail. Ability to greet and interact professionally with the public. Ability to perform duties involving switchboard/telephone operations. Experience with preparing and filing correspondence and office documentation. Ability to handle office supplies and routine administrative requirements. Ability to manage and distribute inter-office mail. Ability to work effectively under direct supervision and follow established procedures. Work Location & Schedule Location: 9 Church Street, Truro, NS Work Arrangement: Onsite Schedule: 5 days/week Hours: 7 hours/day / 35 hours/week

What you’ll do

Greet and assist visitors, operate the switchboard, respond to routine inquiries, and route calls and requests appropriately. Prepare and file documents, maintain paper and electronic records, manage supplies and inter-office mail, and support routine office administration.

Requirements

Requires Grade XI education plus related experience, or an equivalent combination of training and experience, along with experience in clerical or receptionist duties. Candidates must demonstrate accuracy, professional public interaction, telephone and switchboard ability, and the ability to follow established procedures under direct supervision.

Listed skills

• Customer service · Preferred
• Filing · Preferred
• Attention to detail · Preferred
• Office Administration · Preferred
• Handling inquiries · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Reception
• Clerical Support
• Customer Service
• Telephone and Switchboard Operations
• Call Routing
• Handling Inquiries
• Correspondence Preparation
• Document Formatting
• Filing
• Records Management
• Office Administration
• Office Supply Management
• Mail Distribution
• Attention to Detail
• Following Procedures

Job areas

• Administrative
• Government & Public Sector
• Customer Service & Support

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