The operating system for the trades
Glendale, California
We’re building the operating system for the trades, a critical industry that’s been underserved by technology for far too long. Founded by the sons of hard working tradespeople and backed by top investors, our platform delivers a seamlessly integrated experience that enables thousands of business owners to accelerate growth, drive operational efficiencies and deliver a superior customer experience. We currently serve over ten trades industries, and we’re just getting started. Joining our team means that you’ll have the opportunity to make an outsized impact on the trades ecosystem and world at large. Are you built for the challenge?
On-site · Toronto
Execute revenue-generating marketing programs focused on upsell, cross-sell, and product utilization to drive expansion revenue. Collaborate with cross-functional teams to manage end-to-end campaign execution, audience segmentation, and performance optimization.
Remote · Canada
Develop and manage self-serve compensation tools and infrastructure to enable internal partners like TA and Finance to operate independently. Act as the primary compensation resource for pricing and offers while translating friction points into a product roadmap.
On-site · Toronto
Act as the primary point of contact for customers via phone, chat, and email to resolve software issues. Develop creative solutions and workflows while maintaining high-quality technical support standards.
Remote · Canada
The Lead Analyst will design and build complex analytical dashboards and AI-driven workflows to provide actionable insights for HR leaders. They will act as a strategic advisor, translating data into institutional knowledge and driving decision-making across the organization.
Remote · British Columbia, Canada
Act as the first point of contact for customers to resolve software issues via phone, chat, and email. Develop creative workflows and technical solutions to prevent escalations and improve the customer experience.
Remote · Toronto, Ontario, Canada
Act as the primary contact for customers to resolve complex financial workflow issues and software troubleshooting via phone, chat, and email. Guide users on accounting best practices and manage integrations with platforms like QuickBooks and Sage Intacct.
Hybrid · Toronto
The role focuses on intentional, strategic engagement and direct pipeline accountability within the Enterprise market, supporting business development through relationship building, cold calling, and trade shows. Responsibilities also include generating new business opportunities to meet individual quotas, supporting prospects through the sales cycle, and managing campaigns.
On-site
Ready to be a Titan? As a Sr. Pro Product Specialist focusing on Conduit Tech, you'll join the Pro Product Excellence team and play a vital role in Conduit Tech’s growth and mission to enable all HVAC Pros to design, sell, and install energy-efficient systems. Conduit Tech was recently acquired by ServiceTitan, the leading software platform in the service industry. As a teammate on the Conduit Tech team, you would be operating in the best of both worlds - you’ll be on a small, start-up team with a high opportunity for impact, and you will be operating with the resources and stability of the i…
Hybrid · Toronto
The role focuses on generating business within the Strategic Enterprise segment through intentional engagement and direct pipeline accountability. Responsibilities include supporting business development, managing campaigns, qualifying leads, and collaborating with internal teams.
Remote · Toronto, Ontario, Canada
The role focuses on generating business within the Strategic Enterprise segment through intentional engagement and direct pipeline accountability. Responsibilities include supporting business development, managing campaigns, qualifying leads, and collaborating with internal teams.
Hybrid · Toronto
The Sales Development Representative will be the initial point of contact, focusing on outbound prospecting via calls and emails to generate new business opportunities. Key duties include qualifying prospects, conducting discovery calls, mastering sales technology, and scheduling product demonstrations for Account Executives.
On-site
## **Ready to be a Titan?** We’re looking for a Content Marketing Lead to join our growing team of webinar producers within the Demand Generation Marketing org at ServiceTitan. This is a high-visibility, production-forward role for a confident communicator who thrives on camera and can own a webinar series end-to-end. You’ll take over webinar operations for our Back 2 Basics series and several other audience segments — managing everything from guest coordination and scripting through live hosting and post-event promotion — while also stepping in as a backup host for our premier podcast, Tool…
On-site
Ready to be a Titan? Ready to help shape the future of AI in the trades? ServiceTitan's AI Specialist is a high-impact, customer-facing role at the center of our Virtual Agents product. You'll be the person who takes customers from signed contracts to fully activated — and then keeps them getting more value every month. This is not a passive account management role. You'll be deep in the product, deep in the data, and deep in the relationship. You'll own the full post-sale journey: activation, configuration, adoption, and optimization — making sure every customer you touch is getting real, me…
On-site · Toronto
Act as a floating first-line manager leading Sales Development Rep teams during absences or special projects to drive pipeline production. Responsibilities include coaching SDRs on outbound best practices, managing activity metrics, and recruiting new talent.
Hybrid · Toronto
The primary focus is driving product adoption and revenue growth by engaging existing customers to demonstrate the value of add-on products, generating pipeline, and booking demonstrations for Account Executives. This involves high-volume outbound engagement, strategic rapport building, value discovery, and close collaboration with Account Executives to assist in closing deals.
Hybrid · Toronto
The primary focus is building a robust sales pipeline and converting marketing-generated opportunities into qualified meetings. This includes sourcing potential leads, booking product demonstrations, and achieving daily KPIs.
Remote · Ontario, Canada
The Customer Success Manager will act as the preferred point of contact for approximately 100 assigned accounts, focusing on building strong relationships and guiding customers to maximize their business results using the ServiceTitan platform. Key activities include driving value, managing customer health, mitigating churn risk, and engaging proactively and reactively to ensure customer success and retention.
