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ServiceTitan

Verified Job Source

The agentic operating system for commercial and residential trades.

Glendale, California

Software Development
1,001–5,000 people

About

ServiceTitan is AI for the trades, a purpose-built agentic operating system designed to automate the workflows that run a contracting business, from enterprise commercial construction to residential field service, exteriors and beyond. The company’s end-to-end solution gives contractors the tools they need to run and grow their business, while providing a stellar customer experience.

Open positions

Technical Support Specialist - Back Office

Remote · Canada

Act as the primary point of contact for customers via phone, chat, email, and screen-sharing to resolve software issues. Develop product expertise to provide creative solutions and prevent escalations using internal support tools.

Technical Support Specialist - Telecom

Remote · Manitoba, Canada, Ontario, Canada

Act as the primary point of contact for customers to resolve software issues via multiple communication channels. Develop product expertise to provide creative solutions and prevent escalations while maintaining high-quality service standards.

Manager I, Sales Development

Remote · Canada

The Sales Development Manager will shape and implement outbound sales strategies while managing, coaching, and recruiting a high-performing team of SDRs. They are responsible for monitoring lead processes, tracking operational KPIs, and driving pipeline creation through effective team leadership.

Partner Solutions Architect

Remote · Canada, United States

The Senior Partner Solutions Architect will lead the technical integration of supply chain partners into the ServiceTitan platform, managing the full lifecycle from discovery to production. This role acts as a strategic technical authority, guiding partners and internal teams to ensure scalable, secure, and efficient integration solutions.

Seasonal Live Services Agent

Remote · Nova Scotia, Canada, Ontario, Canada

The Seasonal Live Services Agent will act as the primary point of contact for customers, addressing their needs through phone and email to provide home service solutions. They are responsible for booking services, managing scheduling, and maintaining high levels of customer satisfaction while meeting key performance indicators.

Enterprise Sales Development Representative

Hybrid · Toronto

The Enterprise Sales Development Representative will focus on strategic engagement and pipeline generation through outbound cold calling and lead qualification. They will also support the sales cycle by coordinating meetings, managing campaigns, and collaborating with internal teams to progress deals.

ProProduct Sales Development Representative

Hybrid · Toronto

The Sales Development Representative will drive product adoption and revenue growth by engaging existing customers to identify needs and demonstrate the value of add-on modules. They will manage a high-volume outbound pipeline, conduct discovery calls, and collaborate with Account Executives to close deals.

Sales Development Representative

Hybrid · Toronto

The Sales Development Representative is responsible for generating new business through outbound prospecting and qualifying leads. They will conduct discovery calls and schedule product demonstrations to support the success of Account Executives.

Senior Pro Product Specialist, Conduit

On-site

Ready to be a Titan? As a Sr. Pro Product Specialist focusing on Conduit Tech, you'll join the Pro Product Excellence team and play a vital role in Conduit Tech’s growth and mission to enable all HVAC Pros to design, sell, and install energy-efficient systems. Conduit Tech was recently acquired by ServiceTitan, the leading software platform in the service industry. As a teammate on the Conduit Tech team, you would be operating in the best of both worlds - you’ll be on a small, start-up team with a high opportunity for impact, and you will be operating with the resources and stability of the i…

Product Success Specialist, Virtual Agents

On-site

Ready to be a Titan? Ready to help shape the future of AI in the trades? ServiceTitan's AI Specialist is a high-impact, customer-facing role at the center of our Virtual Agents product. You'll be the person who takes customers from signed contracts to fully activated — and then keeps them getting more value every month. This is not a passive account management role. You'll be deep in the product, deep in the data, and deep in the relationship. You'll own the full post-sale journey: activation, configuration, adoption, and optimization — making sure every customer you touch is getting real, me…

Sales Development Flex Manager

On-site · Toronto

Act as a floating first-line manager leading Sales Development Rep teams during absences or special projects to drive pipeline production. Responsibilities include coaching SDRs on outbound best practices, managing activity metrics, and recruiting new talent.

Inbound Sales Development Representative

Hybrid · Toronto

The primary focus is building a robust sales pipeline and converting marketing-generated opportunities into qualified meetings. This includes sourcing potential leads, booking product demonstrations, and achieving daily KPIs.