Headquartered in Hong Kong SAR, the Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities. Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders. We are part of the Kuok Group, one of Asia's most dynamic multinational conglomerates and a leader in properties, logistics, agribusiness, maritime and hospitality. From our strong base in Asia, we have expanded into key gateway cities and markets around the world. Our properties sit on some of the world’s most prestigious addresses and exotic destinations. Through the environments we have created, we enable people to come together to live, work, play, eat, and rest well.
On-site · Toronto
Lead the culinary team and oversee daily kitchen operations to deliver high-quality food, presentation, hygiene, and guest service while managing labour and food costs. Coach and develop colleagues, maintain food safety and cleanliness standards, monitor inventory and quality, and act as the Executive Chef’s designate when required.
On-site · Toronto
Supports the Director of Marketing and Communications in planning and executing marketing campaigns, brand communications, media relations, social media content, and promotional events. Maintains consistent brand messaging across hotel materials and digital channels, analyzes performance and competitors, coordinates with internal and external partners, and supports ESG initiatives.
On-site · Toronto
Provide personalized concierge assistance, including information, event arrangements, bookings, tickets, and reservations, while maintaining strong knowledge of local venues and attractions. Deliver prompt, gracious service, follow hotel standards and policies, support teamwork and safe practices, and assist with Front Desk check-ins and check-outs when needed.
On-site · Toronto
The Lead Bartender is responsible for overseeing daily bar operations, developing beverage programs, and ensuring high-quality guest experiences. They also manage inventory, train staff, and maintain safety and cleanliness standards in accordance with hotel policies.
On-site · Toronto
The Service Associate ensures the cleanliness and maintenance of hotel public areas and heart-of-house spaces while providing 5-star hospitality to guests. They assist room attendants and engineers, manage waste removal, and respond to internal and guest requests with efficiency and care.
On-site · Toronto
The Service Associate is responsible for maintaining the cleanliness, detail, and care of guestrooms to ensure a 5-star experience. They must also manage inventory, restock mini-bars, and assist colleagues to ensure overall guest and owner satisfaction.
