Headquartered in Hong Kong SAR, the Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities. Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders. We are part of the Kuok Group, one of Asia's most dynamic multinational conglomerates and a leader in properties, logistics, agribusiness, maritime and hospitality. From our strong base in Asia, we have expanded into key gateway cities and markets around the world. Our properties sit on some of the world’s most prestigious addresses and exotic destinations. Through the environments we have created, we enable people to come together to live, work, play, eat, and rest well.
On-site · Toronto
Lead the daily banquet operations to ensure 5-star service standards while maximizing guest and owner satisfaction. Manage department budgets, labor costs, and staff development through coaching and performance management.
On-site · Toronto
Manage guest arrivals, departures, and inquiries while ensuring a 5-star hospitality experience across the Front Office and Service Centre. Coordinate room inspections, handle guest complaints, and maintain compliance with hotel policies and standards.
On-site · Toronto
Maintain health, safety, and hygiene in all culinary areas by operating dishwashing machinery and cleaning kitchen equipment. Provide general assistance to the culinary team, including kitchen prep and banquet setup, while adhering to 5-star luxury standards.
On-site · Toronto
Assist the Rooms Division Manager in daily housekeeping operations to ensure outstanding cleanliness and maintenance of guestrooms and public areas. Supervise and coach staff while managing cost controls, payroll administration, and quality inspections.
On-site · Toronto
The Service Leader - Front Office assists the Front Office Manager in ensuring efficient operations and excellent guest experiences. This includes supervising colleagues, managing hotel security, and handling guest complaints.
On-site · Toronto
The Service Executive - Director of Finance is responsible for directing the financial operations of the hotel, including financial planning, budgeting, analysis, accounting, and reporting. This role also involves managing the finance team and ensuring compliance with corporate policies and government regulations.
