Sarah Jarvis

Educational and Administrative Professional with 15+ years of experience in adult education, post-secondary instruction, examination administration, curriculum development, student assessment, training, compliance, secretarial, and academic support. Skilled in Blackboard Learn, Microsoft Office, IELTS test administration, stakeholder communication, scheduling, and program coordination. Secretarial experience. Recognized for maintaining security standards, supporting learners, and adapting to changing educational environments.

• Ability to stay calm in difficult situations
• Ability to work under pressure
• Able to manage multiple projects
• Action Planning
• Activity coordination
• adaptability
• adept at multitasking.
• Administrative
• Administrative Support
• Appointment Scheduling
• assessment
• Attendance Management
• Attention to detail
• attitude professionnelle
• Billing
• Budgeting
• business correspondence
• Capable of working independently
• Check-in
• Child supervision
• Classroom management
• Classroom organization
• client relations
• Comfortable in fast-paced environments
• Communication
• Compliance
• Compliance Documentation
• Conflict Resolution
• Customer service
• Data entry
• Documentation
• Google Workspace
• Inventory management
• Leadership
• Logistics
• Microsoft Excel
• Microsoft Office
• Microsoft Outlook
• Microsoft Word
• Organization
• Problem solving
• Project management
• record keeping
• scheduling
• Teamwork
• Time management
• Training

1. Instructor

   St. Clair College

   Jan 2023 to Aug 2024

   • Developed syllabi, lectures, workshops, and assessments. • Delivered asynchronous and online instruction using Blackboard Learn. • Collaborated with faculty to maintain curriculum quality.

2. Project Coordinator

   Capitol Theatre Windsor - Windsor Symphony Orchestra

   Apr 2014 to Jul 2016

   Contract, part time. Capitol Theatre Windsor Trillium grant as managed by Windsor Symphony Orchestra. • Planned, promoted, and facilitated training sessions for arts organization volunteers and professionals • Managed marketing and promotion for various user groups of the Capitol Theatre • Successful grant application writing, administration, event planning • Managed technical equipment procurement and operation • Collaborated with Windsor Symphony Orchestra and Capitol Theatre administration on ticket sales software implementation and customer service

3. Day Supervisor / Invigilator

   Conestoga College International

   Sep 2013 to May 2026

   Windsor, ON

   • Administered IELTS examinations following strict security protocols. • Managed candidate registration under strict time constraints, identity verification, biometric scanning, photography, securing test materials • Set up classrooms for optimal testing • with high security requirements, including registration, secure test material handling, troubleshooting, IAM software, finger scanning, metal detector wands, photography, identification analysis • Supervised invigilators and proctors and conducted on-site secondary training • Collaborated with head office regarding best practices, operational improvements, and staffing.

4. Instructor

   St. Clair College

   Jan 2013 to Dec 2018

   • Delivered more than 1,500 hours of onsite post-secondary instruction, computer lab workshops, and assessments. • Prepared course materials and assessed student learning. • Managed classroom instruction and collaborated on curriculum.

5. Communications Consultant

   Freelance

   Jan 2008 to Present

   • Efficient courteous customer service includes proofreading, editing, résumé writing, business communications, coaching, publicity, and administrative support.

1. University of Windsor

   BACHELOR OF EDUCATION

   Windsor, ON

2. University of Toronto

   CERTIFICATE OF EQUIVALENCE (Masters)

   Toronto, ON

3. University of St. Andrews

   MASTER OF PHILOSOPHY, English Literature

   Scotland

4. Brescia University College, University of Western Ontario

   BACHELOR OF ARTS (HONOURS), English Language and Literature

• Ontario College of Teachers Certification

• Additional Qualification: ESL 1