Opens an external site
- Employment type
- Part-time
- Experience level
- Mid-level · 2+ years
- Minimum education
- Professional degree
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The support worker will deliver direct care to vulnerable individuals in emergency housing, shelters, and warming centres. They are also responsible for maintaining accurate documentation and collaborating with the housing services team to coordinate client needs.
Job details
We’re Hiring: Part Time Emergency Housing Support Worker! Location: Brantford, ON Hours: Part Time – 0-40 hours per week. Schedule includes morning, afternoon, and night shifts ranging from 10-12 hours per shift. Weekends and statutory holidays included. Start Date: As soon as possible (Vacant Positions) Apply by: October 27th, 2026 | Reference: PT Emergency Housing Support Worker Email Applications to: kimberly.jamieson@soarcs.ca [kimberly.jamieson@soarcs.ca] ABOUT SOAR COMMUNITY SERVICES At SOAR, we believe in lifting communities through compassionate, inclusive, and innovative care. Serving the communities of Brantford, Brant, Haldimand, and Norfolk since 1968, we are accredited in Children and Youth Mental Health, Community Mental Health and Addictions Services and Youth Justice Services through the Canadian Centre for Accreditation. Our departments include Employment, Justice, Mental Health and Addictions, and Housing. Join a team that’s committed to making a difference – every day. THE OPPORTUNITY We are recruiting for a Part Time Emergency Housing Support Worker. This role is a vital part of our Housing program, supporting individuals in securing emergency accommodations, a warming and cooling centre, as well as our emergency shelter, Transitional Housing and Supportive Housing programs. WHAT YOU’LL DO * Deliver direct client service for vulnerable and marginalized individuals accessing a safe space including access to basic amenities during extreme temperatures in the Brantford area. * Work collaboratively with the Housing Services team in order to ensure program delivery to all clients. * Integrate a harm reduction approach. * Ensure all documentation, filing, and paperwork is completed according to Agency standards in multiple electronic databases for reporting requirements. * Participate in department and sector case management meetings. * Liaise with available resources and referring agencies according to client-identified prioritization of needs and interventions. WHAT YOU’LL BRING * Have a college diploma in a Human/Social Services field * Have a minimum of 2 years’ combined student placement and/or paid experience working with individuals with substance use, mental health and/or concurrent disorders and/or individuals experiencing homelessness * Proficient in MS Office and be familiar with databases * Have access to reliable transportation * Able to manage occasional exposure to vicarious traumatic stress * Able to make regular visits to uncontrolled environments, such as client homes and public meeting locations. This may include exposure to smoking environments. WHY JOIN SOAR? • Salary: Starting at $24.74 per hour. • Time off: 24 hours of personal leave (pro-rated first year). • Annual Fitness Benefit • Employee Assistance Plan (EAP) for staff and their families. • RSP/TFSA for eligible staff. • A supportive, values-driven workplace that prioritizes your well-being. READY TO MAKE AN IMPACT? We’re looking for someone passionate about empowering client voices, connection in community care and inclusion in action! If that’s you, we want to hear from you. OUR COMMITMENT TO JOB SEEKERS SOAR Community Services is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the Treaty Lands and Territory of the Mississaugas of the Credit and traditional territories of the Erie, Neutral, Huron-Wyandot, the Haudenosaunee, and some of the Ojibwa Nation. The territory is mutually covered by the Dish with One Spoon Wampum Belt Covenant. We are grateful to have the opportunity to work in this community, on this territory. We also acknowledge that the settler population has been able to benefit from this beautiful land. We are all treaty members and will strive to act in solidarity with Indigenous Peoples and center their voices. SOAR Community Services is committed to advancing equity, diversity, inclusion, and belonging within our workplace and across the communities we serve. We welcome applications from individuals with lived and living experience and from members of equity-deserving groups, including Indigenous, Black, and racialized communities, 2SLGBTQIA+ individuals, and persons with disabilities. We encourage applications from all qualified individuals. If you require accommodations as part of the hiring process, please let us know so that we may arrange for their provision. Personal information submitted will only be used for the purposes of the competition in accordance with the Freedom of Information and Protection of Privacy Act. Only those selected for an interview will be contacted. Part Time – 0-40 hours per week. Schedule includes morning, afternoon, and night shifts ranging from 10-12 hours per shift. Weekends and statutory holidays included.
What you’ll do
The support worker will deliver direct care to vulnerable individuals in emergency housing, shelters, and warming centres. They are also responsible for maintaining accurate documentation and collaborating with the housing services team to coordinate client needs.
Requirements
Candidates must possess a college diploma in a Human or Social Services field and have at least two years of relevant experience. Proficiency in MS Office and access to reliable transportation are also required for this role.
Benefits
- Personal leave
- Annual fitness benefit
- Employee assistance plan
- RSP
- TFSA
Listed skills
- Customer service · Preferred
- crisis intervention · Preferred
- interpersonal skills · Preferred
- Mental Health Support · Preferred
- case management · Preferred
- Documentation · Preferred
- Communication · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Case management
- Harm reduction
- Crisis intervention
- Documentation
- Database management
- Client service
- Substance use support
- Mental health support
- Homelessness support
- Liaison
- Communication
- Interpersonal skills
- Student Placements
- Community Mental Health
- Compassion
- Reconciliation
- Mental Health
- Case Management
- Social Work
- Disabilities
- Employee Assistance Programs
- Innovation
- Microsoft Office
- Supportive Housing
- Filing
- Prioritization
Job areas
- Social Services
- Healthcare
- Security & Safety
- Support Worker
- Mental / Behavioral Health Counselor
- Social Work and Counselling Professionals
- Mental Health Counselors
- Substance Abuse, Behavioral Disorder, and Mental Health Counselors
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