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- Employment type
- Full-time
- Experience level
- Entry, Junior · 0+ years
- Minimum education
- Professional degree
- Apply by
- Apr 7, 2027
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Entry level
- Application method
- Direct apply is available
Job summary
Help customers choose, fit, and maintain eyewear by interpreting prescriptions, recommending lenses and coatings, taking accurate measurements, and performing adjustments and repairs. Support eye exams and eyewear dispensing, collaborate with the clinical team, manage inventory, and uphold customer service, safety, and regulatory standards.
Job details
Company Description Specsavers was founded 40 years ago by optometrists Doug and Mary Perkins with a commitment to making high-quality eyecare accessible and affordable for all. Today, Specsavers is the largest privately-owned optical group in the world, providing optical and hearing care services across 12 countries. The organization supports around 41,000 colleagues globally, offering opportunities for professional growth and development in a collaborative environment. Team members benefit from working with established clinical standards, modern technology, and a brand focused on patient-centered care and value. Role Description This full-time, on-site Licensed Optician role is based in Mississauga, ON. The Licensed Optician will assist customers in selecting frames and lenses that meet their visual needs and lifestyle preferences, ensuring accurate measurements and proper fit. Responsibilities include interpreting prescriptions, advising on lens options and coatings, performing adjustments and repairs, and supporting the dispensing of eyewear. The role involves collaborating with optometrists and other team members to support eye exams, maintain high standards of customer service, and promote customer satisfaction. The optician will also help manage inventory, ensure compliance with regulatory and safety standards, and contribute to a welcoming, inclusive clinic environment. Qualifications Strong knowledge of optics and lens products, including frames, lenses, and coatings. Experience in optometry-related environments and familiarity with supporting eye exams. Demonstrated customer service skills with a focus on customer satisfaction and patient care. Current licensure as an Optician in Ontario and in good standing with the relevant regulatory body. Effective communication and interpersonal skills, with the ability to explain technical information clearly. Attention to detail, accuracy in measurements, and proficiency in using optical tools and equipment. Ability to work collaboratively in a team-based clinical setting and adapt to a fast-paced environment. Basic computer skills and comfort with practice management or point-of-sale systems. Experience in retail optical or healthcare settings is an asset.
What you’ll do
Help customers choose, fit, and maintain eyewear by interpreting prescriptions, recommending lenses and coatings, taking accurate measurements, and performing adjustments and repairs. Support eye exams and eyewear dispensing, collaborate with the clinical team, manage inventory, and uphold customer service, safety, and regulatory standards.
Requirements
Requires current Ontario Optician licensure in good standing, knowledge of optical products, and the ability to take accurate measurements and use optical tools. Candidates should have strong customer service, communication, and teamwork skills, be comfortable in a fast-paced clinical setting, and have basic computer skills; retail optical or healthcare experience is an asset.
Listed skills
- Prescription Interpretation · Preferred
- Customer service · Preferred
- Clinical care · Preferred
- Inventory management · Preferred
- Regulatory Compliance · Preferred
- Communication · Preferred
- Team Collaboration · Preferred
- Point-of-sale systems · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Optics Knowledge
- Lens and Frame Selection
- Prescription Interpretation
- Accurate Measurements
- Eyewear Fitting
- Lens Options and Coatings
- Adjustments and Repairs
- Customer Service
- Patient Care
- Eye Exam Support
- Inventory Management
- Regulatory Compliance
- Communication
- Optical Tools and Equipment
- Team Collaboration
- Point-of-Sale Systems
Job areas
- Healthcare
- Retail
- Customer Service & Support
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