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- Employment type
- Full-time
- Experience level
- Entry, Junior · 0+ years
- Minimum education
- High school
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The incumbent is responsible for performing ramp agent duties, including greeting passengers, guiding aircraft, refueling, and loading/unloading cargo. They must ensure safety protocols are strictly followed while maintaining a professional and courteous experience for all crew and passengers.
Job details
Under the supervision of the Ground Operations Manager, the incumbent acts as a ramp agent. He/she performs the work of the ramp agent and provides a safe, professional, courteous and polite experience for passengers and crew members. Description of the main duties: Greet passengers and crew members in a professional, courteous and respectful manner; Respect at all times the application of safety rules on the ramp and in the hangar; Prepare aircraft for flight and customer acceptance; Guide aircraft during arrivals and departures, using hand signals; Tow aircraft; Refuel aircraft; Load/unload; Transport passengers/crew members; Other related tasks. Conditions Available Monday to Sunday 11-hour shift Day shift or Night shift Must have a Canadian work permit at a minimum; Valid driver's license (class 5); Class 3 driver’s license (an asset); Hold an Airside "D" Driver's Licence (AVOP), or be prepared to obtain one within the first 3 months of employment; Eligible to obtain a Restricted Area Identification Card (RAIC); Bilingual (French and English spoken); Client interaction, operational efficiency: Frequent contact with an international and complex clientele speaking a language other than French. Experience in aviation (an asset); High school diploma or equivalent; Ability to work in different climatic conditions (hot and cold); Ability to lift heavy objects (50 lbs). Profile Excellent interpersonal skills, ability to work alone or as part of a team; Demonstrate leadership and initiative; Excellent communication skills; Responsible, rigorous, conscientious; Safe behaviour and priority management. Experienced and dynamic team! Uniform provided Competitive salary Flexible schedule On-site free parking Company events RRSP 3 weeks of vacation after the first year in service 5 personal days off Full range of benefits: Group insurance including : Assistance program for employees and their families Postal Pharmacy Short and long term disability, dental, and drug life insurance
What you’ll do
The incumbent is responsible for performing ramp agent duties, including greeting passengers, guiding aircraft, refueling, and loading/unloading cargo. They must ensure safety protocols are strictly followed while maintaining a professional and courteous experience for all crew and passengers.
Requirements
Candidates must hold a valid class 5 driver's license, be eligible for a Restricted Area Identification Card (RAIC), and be bilingual in French and English. A high school diploma is required, and the ability to work in various weather conditions while lifting up to 50 lbs is essential.
Benefits
- Uniform provided
- Free on-site parking
- Company events
- RRSP
- 3 weeks of vacation
- 5 personal days off
- Group insurance
- Employee assistance program
- Postal pharmacy
- Short and long term disability insurance
- Dental insurance
- Drug life insurance
Listed skills
- Customer service · Preferred
- interpersonal skills · Preferred
- Leadership · Preferred
- Safety Compliance · Preferred
- Communication · Preferred
- Physical stamina · Preferred
- Priority Management · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Ramp operations
- Aircraft marshalling
- Aircraft refueling
- Loading and unloading
- Safety compliance
- Customer service
- Interpersonal skills
- Communication
- Leadership
- Initiative
- Priority management
- Physical stamina
- Bilingualism
- Operational Efficiency
- Lifting Ability
- Conscientiousness
- Bilingual (French/English)
- Valid Driver's License
- Aviation
- French Language
- Interpersonal Communications
- Operations Management
- Loading And Unloading
- Prioritization
Job areas
- Transportation
- Logistics
- Customer Service & Support
- Security & Safety
- Ramp Agent
- Airfield Operations Specialist
- Travel Attendants and Travel Stewards
- Airfield Operations Specialists
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