Front Office Supervisor

Job summary

Lead and direct a team while managing the business’s daily operations and finances. Recruit, onboard, and train employees, support their development, and maintain the quality of work and service.

Job details

The ideal candidate will have experience leading a team and managing the daily operation of the business. They will be responsible for maintaining the standard of work from employees as well as onboarding and hiring new team members. Responsibilities Provide leadership and direction to a team of people Manage operations and finances of business Recruit and train new hires on business practices Drive development of employees Ensure that quality of work or service is maintained Qualifications Management and Customer Service experience Strong administrative skills Demonstrated ability to lead Comfort working with budgets, payroll, revenue and forecasting Strong communications skills

What you’ll do

Lead and direct a team while managing the business’s daily operations and finances. Recruit, onboard, and train employees, support their development, and maintain the quality of work and service.

Requirements

Requires management and customer service experience, strong administrative and communication skills, and demonstrated leadership ability. The candidate should be comfortable working with budgets, payroll, revenue, and forecasting.

Listed skills

• Team Leadership · Preferred
• Operations Management · Preferred
• Recruitment · Preferred
• Training · Preferred
• Quality assurance · Preferred
• Customer service · Preferred
• Budgeting · Preferred
• Payroll · Preferred
• Forecasting · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Team Leadership
• Operations Management
• Financial Management
• Recruitment
• Training
• Employee Development
• Quality Assurance
• Customer Service
• Administrative Skills
• Budgeting
• Payroll
• Revenue Management
• Forecasting
• Communication

Job areas

• Hospitality
• Management & Leadership
• Customer Service & Support
• Finance & Accounting
• Human Resources