The feedback platform for better business decisions.
San Mateo, California
SurveyMonkey is a feedback and insights platform that helps organizations ask, listen, and understand what people really think—so they can make better decisions. For more than 25 years, we’ve combined easy-to-use software with deep research expertise to help people ask better questions—and actually do something with the answers. Today, more than 260,000 organizations use SurveyMonkey to put feedback at the center of how they do business. Our software brings together surveys, forms, AI-powered research and analysis, ongoing feedback, and integrations with the tools teams already use. From customer and employee feedback to market research, product development, and everything in between, we help businesses get the answers they need to decide what comes next. Additional product include: • LaunchPad: Automated research methods to validate new products and campaigns • Apply: Application management for grants, scholarships, and awards • GetFeedback: In-the-moment user feedback for websites, digital products, and apps • Wufoo: Simple form builder for collecting information, payments, and more Used by: Golden State Warriors, Ryanair, Box, Gen Con, Hornblower, Woom, Carrot, and Greyhound "With SurveyMonkey, we've been able to collect feedback from customers and employees, prioritize what they need, and build that into our strategies. Having those voices represented was transformational." — April Obersteller, Managing Director, Woom We’re a company built around curiosity, listening, and the belief that better questions lead to better decisions. Whether you’re here to use SurveyMonkey, work with us, or work here, we’re glad you’re asking. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.
Remote · Canada
Lead the product strategy for AI-native experiences and the underlying platform to turn feedback data into a competitive advantage. Manage a team of product managers while partnering closely with engineering and data science leadership to execute the company's AI vision.
Hybrid
The Expansion Account Executive will execute full-cycle sales strategies to identify and close expansion opportunities within an existing book of business. They will partner with Customer Success teams to navigate organizational hierarchies and deliver consultative presentations that align AI-powered solutions with customer needs.
Hybrid · Ottawa
Manage the full-cycle sales process for the enterprise suite, focusing on new logo acquisition and upselling existing users. Generate pipeline through aggressive outbound prospecting and strategic territory penetration across multiple departments.
Hybrid · Ottawa
Execute full-cycle sales strategies to drive expansion opportunities within an existing book of business. Partner with Customer Success teams to navigate organizational hierarchies and position enterprise solutions to new buyers.
Hybrid · Ottawa
The Senior Manager will lead the Lifecycle Marketing strategy, overseeing email and customer marketing programs to drive activation, retention, and expansion. They will manage and develop a team of individual contributors while partnering cross-functionally to align customer communications with product and commercial goals.
Remote · Canada
The Senior Manager will lead the Lifecycle Marketing team to drive customer activation, retention, and expansion through strategic email and customer marketing programs. They will manage individual contributors, oversee the email channel strategy, and partner with cross-functional teams to align customer communications with business outcomes.
Remote · Canada
The Search Engine Optimization Manager will drive the global organic growth strategy by integrating SEO and AEO priorities to establish the brand as a definitive authority. This role involves cross-functional collaboration with product, data engineering, and marketing teams to optimize content architecture and search performance.
Remote · Ottawa, Ontario, Canada
Design and implement secure, scalable pipelines for the end-to-end lifecycle of ML models. Collaborate with application engineers to integrate and monitor ML services across a microservices architecture.
Remote · Ottawa, Ontario, Canada
Design and implement secure, scalable, and high-performance ML pipelines to govern the end-to-end lifecycle of models. Collaborate with application engineers to integrate ML services into a microservices architecture and mentor junior engineers on architectural best practices.
Hybrid · Ottawa
Design and implement secure, scalable pipelines for the end-to-end lifecycle of ML models. Collaborate with application engineers to integrate and monitor ML services within a microservices architecture.
