Accident Benefit Administrator/Legal Assistant

Job summary

Administer accident benefits files under Ontario's Statutory Accident Benefits Schedule, assess client eligibility, assist with forms, and communicate with clients and insurance adjusters. Coordinate medical examinations and case conferences, maintain confidential client files, and support legal counsel with evidence and documentation for Licence Appeal Tribunal hearings.

Job details

Location: Ottawa, ON Job Type: Full-Time, Permanent - On-site Monday - Friday Salary: $60,000 + Comprehensive Benefits (following probation) We are seeking an organized and detail-oriented Accident Benefits Administrator to join a collaborative legal team specializing in personal injury and accident benefits matters. This role is ideal for someone with a legal or insurance background who enjoys managing files, communicating with clients, and working in a fast-paced environment. The successful candidate will play a key role in administering accident benefits claims in accordance with Ontario's Statutory Accident Benefits Schedule (SABS), while supporting legal counsel throughout the claims and litigation process. Key Responsibilities Manage and administer accident benefits files in compliance with the Statutory Accident Benefits Schedule (SABS). Review and analyze client eligibility and entitlement to accident benefits. Assist clients with completing and submitting required SABS forms and documentation. Maintain regular communication with insurance adjusters regarding claim status and benefit approvals. Respond to client inquiries and provide clear guidance throughout the claims process. Coordinate Independent Medical Examinations (IMEs), CAT assessments, case conferences, transportation, and interpreter services as required. Prepare clients for case conferences, IMEs, and other assessments. Assist legal counsel with preparing evidence and documentation for Licence Appeal Tribunal (LAT) hearings. Maintain accurate, organized, and up-to-date client files while ensuring confidentiality and attention to detail. Qualifications Minimum 2 years of experience in accident benefits, personal injury, legal administration, insurance, or a related field. Legal education is strongly preferred, including:Bachelor of Arts with a major in Law or Criminology; Paralegal diploma; or Legal Assistant diploma. Knowledge of Ontario's Statutory Accident Benefits Schedule (SABS) is preferred. Training will be provided for the right candidate. Excellent organizational skills with the ability to manage multiple files and deadlines. Strong verbal and written communication skills. Professional and compassionate client service skills. Proficiency in Microsoft Office. Fluency in English is required Compensation & Benefits Salary of $60,000 Comprehensive health and dental benefits following probation Generous paid vacation and paid time off Free on-site parking Employee social events and team initiatives Supportive and collaborative work environment Opportunities for professional development and growth

What you’ll do

Administer accident benefits files under Ontario's Statutory Accident Benefits Schedule, assess client eligibility, assist with forms, and communicate with clients and insurance adjusters. Coordinate medical examinations and case conferences, maintain confidential client files, and support legal counsel with evidence and documentation for Licence Appeal Tribunal hearings.

Requirements

At least two years of experience in accident benefits, personal injury, legal administration, insurance, or a related field is required, and knowledge of Ontario's SABS is preferred. Legal education is strongly preferred, along with strong organizational, communication, and client service skills and proficiency in Microsoft Office.

Benefits

• Health Benefits
• Dental Benefits
• Paid Vacation
• Paid Time Off
• Free On-Site Parking
• Employee Social Events
• Professional Development Opportunities

Listed skills

• written communication · Preferred
• Organization · Preferred
• Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Accident Benefits Administration
• SABS Claims Management
• Client Eligibility Analysis
• Client Communication
• Insurance Adjuster Communication
• File Management
• Legal Administration
• Personal Injury Claims
• LAT Hearing Preparation
• Evidence Preparation
• Independent Medical Examination Coordination
• Case Conference Coordination
• Organization
• Written Communication
• Microsoft Office
• Confidentiality

Job areas

• Legal
• Administrative
• Customer Service & Support

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