Trainer
On-site
As a Trainer, you will execute the full training cycle for new hire classes and provide on-the-job support. You will adapt to individual learning needs and provide constructive feedback to drive performance.
We are TP Group. You’ve been calling us Teleperformance for almost 47 years. But in the AI era, the world has changed, and we had to change too to keep leading the digital business services market. We’re sharper, more modern, and even more empathetic. We are TP. Simple as that. Intelligent as always, and future-proof for the journey ahead.
On-site
As a Trainer, you will execute the full training cycle for new hire classes and provide on-the-job support. You will adapt to individual learning needs and provide constructive feedback to drive performance.
On-site
The Sales Coach is responsible for developing and delivering sales training for new hires and existing team members, ensuring a high-quality onboarding experience. They will also collaborate with leadership to foster a high-performance sales culture and monitor team performance for coaching opportunities.
Remote · Canada
The Cantonese Interpreter is responsible for handling calls on demand and rendering the meaning of conversations between Cantonese and English speakers. They must maintain professionalism and cultural sensitivity while interpreting in various industries.
Remote · Canada
The Mandarin Interpreter facilitates communication between Mandarin and English speakers in the medical clinical industry. This role involves handling on-demand calls and delivering clear interpretations to overcome language barriers.
Hybrid · Toronto
Generate demand and cultivate opportunities with enterprise customers through phone and video conferencing. Maintain accurate opportunity records and achieve quarterly sales quotas while promoting Google Cloud solutions.
Remote · Canada
The Supervisor is pivotal in developing and managing a team of agents to achieve and surpass performance goals in productivity, quality, and customer satisfaction across various transaction types like inbound calls and chat. This role involves supporting frontline coworkers by handling escalations, consult calls, and providing direct team supervision.