Direct Support Professional FT

Job summary

The Direct Support Professional is responsible for the day-to-day supervision, monitoring, and delivery of care for individuals who are Deaf or Hard of Hearing. This includes implementing treatment plans, managing daily living activities, and documenting progress to support behavioral and mental health needs.

Job details

INTERNAL/EXTERNAL JOB POSTING (Job Posting# 1271) TITLE: Direct Support Professional POSITION STATUS: Full Time (Union) SCHEDULE: 40 hours per week- Saturday and Sunday- 7am -7pm, Monday & Friday 3-11pm REPORTS TO: Program Manager POSITION SUMMARY: The Bob Rumball Canadian Centre of Excellence for the Deaf (BRCCED) is a multi-purpose, multi-program facility that functions as a community centre for the Deaf and as a non-profit charitable provider of services for the Deaf. The organization exists to provide care and opportunities in a communication-rich environment that enhances the quality of life of those we serve. Our mission is to provide care and opportunities in a communication-rich environment that enhances the quality of life of those we serve. We are a highly motivated, collaborative team on a mission to improve the quality of life for those we serve. We take a person centered approach that aims to support and make a positive difference in the Deaf and Hard of Hearing community. Our perks include but not limited to robust benefits program (for eligible employees), access to sign language classes, employee rewards & recognition program, comprehensive training and development, internal progression, and an opportunity to give back to the community. Reporting to the Program Manager, and working as part of a multi-disciplinary team, this position is responsible for the day-to-day supervision, monitoring and delivery of service. The Milton program provides intensive community based support to individuals who are Deaf or Hard of Hearing, require a community rich setting, and who may display complex behavioural, mental health and developmental needs. PRIMARY DUTIES * Lead and/ or participate in treatment planning, service reviews, plan of care, program planning and evaluation meetings * Ensure that activities and daily support approaches are in accordance with agency mission, vision, values, strategic direction and policies with a goal of ensuring the highest quality of care * Ensure supportive, safe and predictable environment through the establishment of routines, limits and daily living skills * Implement daily programming activities consistent with ISP/PDP goals, track and report on progress * Participate in activities of day to day residential care including personal hygiene routines, daily activity schedule, operational duties and administrative duties * Effective management of caseload requirements and agency reporting expectations through data collection, trend analysis, client profile maintenance and documentation * Document, track and analyze data reporting findings to the Behavioral Therapist and Program Manager * Implement strategies targeted to reduce behaviour, track and report progress * Consistently comply with clinical and program plans including daily activity schedule * Administer medications consistent with Organization’s policies & procedures * Promote an evidence-based, best practice approach to care * Advocate on behalf of individuals and their specific needs/goals * Work collaboratively with team and individual’s service team; dedicating one’s self to excellent service * Physical activities including, but not limited to, lifting, bending and prolonged standing * Varying schedule including days, evenings and occasional weekends QUALIFICATIONS * DSW Diploma or related college degree or equivalent work acquired experience * Minimum 2 years’ experience working in a residential setting with Consumers with developmental disabilities, mental health needs and/or dual diagnosis * Knowledge and experience working within the deaf community and fluency in ASL * Certificate as a Registered Behaviour Technician an asset * Previous ABA training and/or experience preferred * Knowledge and experience working with clinical professionals as it relates to mental health and/or behavioural needs * Demonstrated leadership, creative problem solving abilities; good judgement and critical thinker * Advocates for and with the Individuals and deaf community at all times. * Experience managing nutritional needs of clients * Direct knowledge and experience working with individuals diagnosed with Autism Knowledge and/or experience using augmented communication tools * Demonstrated knowledge of DSO and developmental services sector * Excellent communication, literacy, interpersonal skills, and experience in computer literacy (e.g. Words, Excel, Outlook) * Knowledge and experience with report writing and data entry and experience managing nutritional needs of clients * Current Quality Assurance Measures, Safe Management, Medication Administration, and WHMIS certification and be able to actively participate in all trainings * Innovation, initiative and integrity * Physical capacity and ability to work 1:1 with clients with developmental disability * Valid Ontario Full G Driver’s License and clean driving record * French language/LSQ an asset Interested candidates please visit https://www2.bobrumball.org/careers/ [https://www2.bobrumball.org/careers/] or fax to 855.492.1612 We thank all applicants in advance, however, only candidates selected for an interview will be contacted. Posting Date: Oct 7, 2026 Closing Date: Oct 21, 2026 Start Date: Immediate

What you’ll do

The Direct Support Professional is responsible for the day-to-day supervision, monitoring, and delivery of care for individuals who are Deaf or Hard of Hearing. This includes implementing treatment plans, managing daily living activities, and documenting progress to support behavioral and mental health needs.

Requirements

Candidates must possess a DSW Diploma or equivalent and at least two years of experience in a residential setting with individuals having developmental or mental health needs. Fluency in American Sign Language (ASL) and a valid Ontario driver's license are required.

Benefits

• Robust benefits program
• Access to sign language classes
• Employee rewards & recognition program
• Comprehensive training and development
• Internal progression

Listed skills

• crisis intervention · Preferred
• Leadership · Preferred
• Mental Health Support · Preferred
• case management · Preferred
• Communication · Preferred
• Critical Thinking · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• ASL fluency
• Residential care
• Crisis intervention
• Behavioral support
• Treatment planning
• Medication administration
• Data collection
• Report writing
• Case management
• Autism support
• Mental health support
• Dual diagnosis support
• Critical thinking
• Leadership
• Computer literacy
• Communication
• Report Writing
• Good Driving Record
• Advocacy
• Treatment Planning
• Administrative Functions
• Valid Driver's License
• Planning
• Self-Motivation
• Microsoft Excel
• Literacy
• American Sign Language (ASL)
• Augmentative And Alternative Communications
• Autism Spectrum Disorders
• Mental Health
• Management
• Computer Literacy
• Training And Development
• Creative Problem Solving
• Critical Thinking
• Data Collection
• Data Entry
• Hearing Disorders
• Sign Languages
• Developmental Disabilities
• Dual Diagnosis
• French Language
• Innovation
• Interpersonal Communications
• Medication Administration
• Microsoft Outlook
• Program Management
• Quality Assurance
• Trend Analysis

Job areas

• Social Services
• Healthcare
• Direct Support Professional
• Home Health Aide
• Home-based Personal Care Workers
• Home Health Aides
• Home Health and Personal Care Aides

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