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Think Research

Verified Job Source

We combine clinical expertise, software, and hands-on operational support to improve how care is delivered.

Toronto, Ontario

Hospitals and Health Care
51–200 people

About

Think Research helps health systems deliver the right care, faster. We don't start with software — we start with the patient. Founded by physicians for physicians, Think Research began with a simple belief: the care someone receives shouldn't depend on where they live. Two decades later, that mission hasn't changed, even as the tools have. Today we combine clinical expertise, purpose-built software, and hands-on operational support to help health systems improve access, standardize care, and support safer clinical decisions — across every setting. What we do: 🔹 Digital Front Door — a single digital entry point that guides patients to the right care, in minutes instead of days. 🔹 Pharmapod — medication incident reporting and patient safety platform that turns events into system-level safety improvement. 🔹 Clinical Workflow — 1,000+ evidence-based order sets and digital forms, embedded in the EHR/EMR systems you already use. Our team of clinicians, technologists, and implementation specialists configure, deploy, and support adoption — because transformation isn't just about launching software, it's about helping care teams use it when it matters. The results: 34,000+ patients connected to faster care. 11,900+ hospitals and care sites supported. 76,000+ clinical users across our solutions. Think Research is ISO 27001:2022 and SOC 2 Type II certified, supporting data protection requirements across Canada, the U.S., U.K., EU, and Australia.

Open positions

Case Navigator - Thursday–Sunday (10-Hour Shifts)

Remote · Canada

The Case Navigator acts as a primary point of contact for patients, guiding them through healthcare system navigation and visit readiness. They are responsible for managing inquiries, coordinating specialist referrals, and maintaining precise documentation within the company's software.

Senior Cloud Engineer

Remote · Toronto, Ontario, Canada

The Senior Cloud Engineer will deploy and maintain secure, scalable cloud infrastructure on Google Cloud Platform while providing 24/7 production support. They will also collaborate with engineering teams to manage databases, ensure disaster recovery readiness, and improve system monitoring and alerting.

Case Navigator

Remote · Canada

The Case Navigator acts as a primary point of contact for patients, guiding them through healthcare systems, coordinating specialist referrals, and managing documentation. They are responsible for troubleshooting technical issues and ensuring all patient interactions are accurately recorded in the software.

Bid Strategy Lead

Remote · Canada

The Bid Strategy Lead will own the end-to-end RFP and bid process, coordinating inputs from various internal departments to ensure high-quality, compliant submissions. They will also manage the content library, track bid metrics, and implement an RFP management system to improve response efficiency.

Senior Sales Executive, Provincial & Health Systems

Remote · Canada

The Senior Sales Executive will own the end-to-end sales cycle for provincial and health-system deals, managing account strategy and forecasting. They will lead RFP pursuits and coordinate with executive sponsors to secure multi-million-dollar agreements.