Senior Account Manager - AntiSocial

Job summary

The Senior Account Manager will act as the primary point of contact for clients, leading acquisition initiatives and ensuring business objectives are met through strategic campaigns. They will work cross-functionally with creative and production teams to manage project timelines, budgets, and deliverables while identifying opportunities for account growth.

Job details

Who We Are Hi! We’re AntiSocial, a social-first digital marketing agency powered by people who love to create. Our work spans industries and disciplines, from conceptual campaigns and strategic media plans to creator partnerships, influencer strategies, and content production for leading brands around the world. As part of the Thinkingbox family, we bring creativity, collaboration, and innovation to everything we do. At AntiSocial, you’ll join a diverse and talented team that delivers bold campaigns and innovative solutions for some of the world’s top brands. Our culture is one of collaboration, creativity, and connection. Whether it’s brainstorming with colleagues, hanging out with our office dogs, or enjoying monthly events, we keep our work environment vibrant, inclusive, and fun. The Opportunity AntiSocial is looking to hire an experienced Senior Account Manager to join our team! As our Account Manager, you will be responsible for providing exceptional service to our current and prospective clients and leading client acquisition and sales repping initiatives—specifically direct-to-brand. Acting as the main point of contact, you’ll be the voice of our clients within the agency, with a deep understanding of their business and objectives, ensuring that all requirements are reflected throughout the content creation process. Project management or production experience is a strong asset, as this role often works cross-functionally with our creative, strategy, and production teams to ensure timelines, budgets, and deliverables are met with excellence. \n What You’ll Be Doing Work closely with clients and internal teams to ensure a thorough understanding of the client’s business goals and objectives and ensuring that all requirements are met throughout the campaign and content creation process Oversight of multiple campaigns and regular liaising with the team to ensure the progress of each campaign and flagging any suggestions/concerns to the team Stay close to key contacts over email, phone or face-to-face meetings while providing recommendations and identifying new business opportunities at every stage of the campaign Identifying opportunities for organic account growth and building roadmaps for achieving growth results Support producers with managing client requirements, communications and balancing project schedules and budget Act as a leader for social media marketing, content creation, creative ideation whilst contributing to a culture of excellence around creative use of social media in advertising and marketing Ensure project profitability for each outgoing deliverable or retainer Supporting with annual planning sessions with clients to ensure we’re acting as a strategic partner with an eye on further business changes and needs Offering support across each client you may work on, ensuring team is supported and delivering exceptional work Provide senior management with reports on performance, team and project status, and upcoming opportunities. Monitor capacity of team members and adapt to change, with a close eye of risk assessment and mitigation Regular tracking of team hours through Harvest/Forecast Developing and implementing strategic plans to help grow/mitigate risk on the client Having strategic conversations with clients to ensure we are working on the right work to achieve business results Providing recommendations for ensuring we are maintaining a high standard of client servicing Proactive account planning and working with clients on future scope What You’ll Bring 5+ years of account management and sales experience at a digital agency Knowledge and passion for the social and digital world Paid media experience is a considered an asset A proven track record of hitting sales targets and delivering consistent revenue Exceptional organizational skills, able to independently manage multiple campaigns to an extremely high standard, in a fast-paced environment Experience with pitching and selling ideas to clients, and ability to present confidently to stakeholders at all levels of an organization Excellent written and verbal communication skills, with the ability to tailor communications and build relationships with stakeholders at all levels both internally and externally Outstanding leadership skills with a can-do attitude Additional Info Monday - Thursday in office (Fridays are remote optional) Flexible time off, including paid vacation and sick days Consistent culture and team-building events Employee recognition and incentive programs Seasonal celebrations and gatherings throughout the year Office lunches Branded company swag Access to industry events, learning opportunities, and non-profit outreaches Dog-friendly offices Unlimited coffee, drinks, and snacks Flex work and travel options Comprehensive extended health benefits \n Equal Opportunity At AntiSocial, we’re committed to creating an inclusive environment where everyone feels valued, heard, and empowered to thrive. We believe that diversity is our creative strength – it's the range of perspectives, experiences, and backgrounds that fuels our best ideas and most innovative solutions. We welcome and encourage applicants of all races, ethnicities, genders, identities, abilities, ages, sexual orientations, and backgrounds to apply. Your voice matters here. To Apply Thank you for your interest in joining our team. Please submit your resume along with links to your online portfolio as part of your application (if applicable). Due to the volume of applications we receive, we’re unable to respond to every submission. However, all applications are kept in our talent database and will be considered for future opportunities.

What you’ll do

The Senior Account Manager will act as the primary point of contact for clients, leading acquisition initiatives and ensuring business objectives are met through strategic campaigns. They will work cross-functionally with creative and production teams to manage project timelines, budgets, and deliverables while identifying opportunities for account growth.

Requirements

Candidates must have 5+ years of account management and sales experience within a digital agency environment. A proven track record of hitting sales targets, strong leadership skills, and a deep understanding of the social and digital marketing landscape are required.

Benefits

• Flexible time off
• Paid vacation
• Sick days
• Team-building events
• Employee recognition programs
• Incentive programs
• Office lunches
• Branded company swag
• Industry events access
• Learning opportunities
• Non-profit outreaches
• Dog-friendly office
• Unlimited coffee, drinks, and snacks
• Flex work options
• Travel options
• Extended health benefits

Listed skills

• Account Management · Preferred
• Sales · Preferred
• Social Media Marketing · Preferred
• Project management · Preferred
• Relationship Building · Preferred
• Leadership · Preferred
• Communication · Preferred
• Performance Reporting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Account management
• Sales
• Digital marketing
• Social media marketing
• Client acquisition
• Project management
• Strategic planning
• Content creation
• Creative ideation
• Paid media
• Relationship building
• Leadership
• Communication
• Risk assessment
• Budget management
• Performance reporting
• Project Schedules
• Ideation
• Paid Media
• Organizational Skills
• Media Planning
• Business Results
• Risk Mitigation
• Planning
• Account Management
• Account Planning
• Budgeting
• Brainstorming
• Management
• Strategic Planning
• Customer Acquisition Management
• Content Creation
• Creativity
• Digital Marketing
• Selling Techniques
• Marketing
• Innovation
• Project Management
• Risk Analysis
• Social Media
• Social Media Marketing
• Strategic Partnership
• Team Building
• Timelines
• Verbal Communication Skills
• Mitigation
• Balancing (Ledger/Billing)
• Account Growth

Job areas

• Marketing
• Sales
• Management & Leadership
• Creative & Media
• Consulting
• Account Manager
• Account Manager (General)
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

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