Mobile Marketing Operations Manager, Firefox

Canada, United States
Remote
Posted Oct 9, 2026
1 position

US$87,000–US$136,300 / year

Opens LinkedIn

Employment type: Full-time
Experience level: Senior · 5+ years
Posting language: English
Working hours: 40 hours per week
Seniority: Mid-Senior level

Job summary

Coordinate Firefox Mobile marketing execution across app store optimization, lifecycle campaigns, product launches, and other growth initiatives. Improve operational consistency and scalability through shared workflows, performance reporting, automation, and AI-assisted processes.

Job details

Help us improve your Mozilla experience In addition to Cookies necessary for this site to function, we’d like your permission to set some additional Cookies to better understand your browsing needs and improve your experience. Rest assured — we value your privacy. Cookie settings Products Firefox browsers Mozilla VPN Mozilla Monitor Firefox Relay MDN Plus Thunderbird 0DIN Tabstack Otari All products About us Our Mission About Mozilla The Mozilla Manifesto Get Involved Blog Our Work Mozilla Foundation Mozilla.ai Mozilla Ventures Mozilla Advertising Mozilla Builders Mozilla New Products Mozilla Careers Menu Overview Diversity and Inclusion Benefits Teams Locations Job Listings Mobile Marketing Operations Manager, Firefox at Mozilla Corporation Team: Marketing Locations: Remote Canada, Remote US Remote Canada Remote US Why Mozilla? Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. About This Team And Role The Firefox Product Marketing team works closely with Product, Marketing, Creative and other cross-functional partners to drive acquisition, activation, engagement and retention across the entire user journey. The Mobile Marketing Operations Manager will serve as the operational anchor for Firefox Mobile marketing execution. They will translate product marketing and growth strategies into reliable, repeatable execution across App Store Optimization (ASO), lifecycle programs, product launches and other priority growth initiatives. They will also improve execution quality and team scalability by developing stronger processes, automation and AI-assisted workflows. What You’ll Do Coordinate and execute ASO initiatives, including metadata updates, creative experiments and app store events, in collaboration with Product Marketing and our external agency. Translate approved lifecycle campaign briefs into executable plans and support hands-on campaign execution across key moments in the user journey. Support the execution of product launches and other priority growth initiatives by coordinating workstreams, cross-functional handoffs and operational follow-through. Own shared localization, quality assurance and operational readiness workflows across supported workstreams, identifying and escalating blockers and risks before they affect delivery. Gather and consolidate performance data and operational learnings from campaigns and experiments to support reporting, synthesis and future optimization decisions. Develop scalable processes, automation and AI-assisted workflows—including solutions using Claude Code and Cowork—to improve execution consistency and reduce coordination overhead. What You’ll Bring 5+ years of experience in marketing operations or a similar role. Direct experience with ASO and mobile marketing Experience coordinating and executing multi-step marketing programs across multiple workstreams, stakeholders, timelines and dependencies. Strong operational judgment, organization and attention to detail, with the ability to prioritize effectively and work independently. Experience creating repeatable processes, workflows and documentation that improve execution quality and efficiency. Commitment to our values: Play to win Build for people first Engage evidence over ego Decide and deliver Ship, learn, repeat What Will Help You Stand Out Experience with mobile growth or ASO, including metadata optimization and creative experimentation. Comfort working with performance data, including campaign measurement, experiment analysis and reporting. Experience building automated and AI-assisted workflows using Claude Code, Cowork, or similar tools. What You’ll Get Generous performance-based bonus plans for all eligible employees - we share in our success as one team Rich medical, dental and vision coverage Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute) Quarterly all-company wellness days where everyone takes a pause together Country-specific holidays plus a day off for your birthday One-time home office stipend Annual professional development budget Quarterly well-being stipend Considerable paid parental leave Employee referral bonus program Other benefits (life/AD&D, disability, EAP, etc. - varies by country) About Mozilla Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online. Commitment to diversity, equity, inclusion, and belonging Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions. We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation. We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose. Group: D Req ID: R3205 Hiring Ranges US Tier 1 Locations $102,000—$136,300 USD US Tier 2 Locations $94,000—$125,000 USD US Tier 3 Locations $87,000—$99,000 USD Remote Canada Remote US Applicant Privacy Notice Why Mozilla? At Mozilla, we’re serving humanity—by maintaining a safe, open internet—while also helping the individual humans employed here to reach their personal and professional goals. With a relatively small team serving hundreds of millions of people, a culture of exploration, and a commitment to mentorship, opportunities abound to learn and grow at Mozilla. Our values drive our actions Purpose is built into our work, with our mission driving every decision We challenge assumptions, the status quo, ourselves, and each other We are transparent: in our code, our business partnerships, and our everyday interactions We seek out people from diverse backgrounds and with perspectives different from our own We pair purpose with performance and put people ahead of profit Our impact is global 1000+ paid staff from over 30 countries Thousands of volunteer contributors across six continents 2 global offices: Berlin and Toronto 9 coworking space locations: San Francisco, San Mateo, London, Paris, Portland, Tulsa, Vancouver, Chicago, and Bellevue Hundreds of home offices globally Our benefits are world-class Flexible work environment (majority of Mozillians work remotely) Industry-leading paid parental leave (up to 26 weeks of fully paid leave for childbearing parents and up to 12 weeks for non-childbearing parents) Reimbursement for professional development (up to $3,000/year) A work setup including the latest hardware and software of your choice Company Leadership Press Center Careers Merch Store Contact Support Product Help File a Bug Localize Mozilla Security Developers Developer Edition Enterprise Tools MDN Firefox Release Notes Follow @Mozilla Bluesky (@mozilla.org) Instagram (@mozilla) LinkedIn (@mozilla) TikTok (@mozilla) Spotify (@mozilla) Follow @Firefox Bluesky (@firefox.com) Instagram (@firefox) YouTube (@firefoxchannel) TikTok (@firefox) Donate All languages Language English (Canadian) English (British) English Donate to the not-for-profit Mozilla Foundation. Portions of this content are ©1998–2026 by individual mozilla.org contributors. Content available under a Creative Commons license. Website Privacy Notice Cookies Legal Community Participation Guidelines About this site

What you’ll do

Requirements

Requires at least five years of experience in marketing operations or a similar role, direct experience with app store optimization and mobile marketing, and a record of coordinating multi-step programs across stakeholders and timelines. Candidates should demonstrate strong organization and operational judgment, create repeatable processes, and be comfortable with campaign data; experience with Claude Code, Cowork, or similar tools is an advantage.