Seasonal Sales Support - West Edmonton Mall

Job summary

The seasonal team member will act as a brand ambassador to provide memorable client experiences and assist with store operations, including POS functions and inventory management. They are responsible for maintaining the hospitality area and supporting the sales team with boxing, wrapping, and floor organization.

Job details

Tiffany & Co. Seasonal Team Members hold the critical position of embodying the Tiffany brand in each and every Client interaction during the holiday season. Our seasonal Team Members are excellent communicators and positive brand ambassadors, helping to convey memorable experiences for our Client s. Their passion for Tiffany is conveyed in every Client interaction. We welcome you to be a part of the next generation luxury jeweler where we create legendary beauty with freedom, wit and joy. As a Seasonal Team Member you will: * Be an effective brand ambassador, ensuring Clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Tiffany brand. * Improve the Client experience with hospitality and store amenities to build personalized experiences with the goal of positively impacting both sales and service. * Assist with engraving station where applicable. * Accurately lead floor waiting list if applicable. * Ensure hospitality area is fully stocked, orderly and clean. * Communicate with management any potential service issues with waiting clients. * Assist sales team with boxing and wrapping items, replenishing POS and gifting supplies, keeping all POS stations and sales floor areas neat and organized and performing all POS functions after a client’s purchase decision is finalized. * Assist operations team with operational policies and procedures and after sales servicing to ensure store operations run optimally. * Assist with inventory and special projects as needed. Experience Required: * Ability to work non-traditional business hours including nights, weekends and holidays. * Previous retail or luxury retail or Client related experience (i.e. hospitality, etc.). * Strong communication skills, both verbal and written, Client service skills and the ability to prioritize while balancing multiple tasks is required. * Capability to work with a diverse client base. * Ability to work in a fast-paced, changing environment. * Authorization to work in Canada

What you’ll do

The seasonal team member will act as a brand ambassador to provide memorable client experiences and assist with store operations, including POS functions and inventory management. They are responsible for maintaining the hospitality area and supporting the sales team with boxing, wrapping, and floor organization.

Requirements

Candidates must have previous experience in retail, luxury retail, or hospitality and possess strong communication and client service skills. The role requires the ability to work a flexible schedule, including nights, weekends, and holidays, and the legal authorization to work in Canada.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Communication · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Communication
• Retail Sales
• Hospitality
• Brand Representation
• POS Operations
• Inventory Management
• Time Management
• Multitasking
• Interpersonal Skills
• Retail Operations
• Sales
• Operations
• Balancing (Ledger/Billing)
• Prioritization

Job areas

• Retail
• Customer Service & Support
• Sales
• Hospitality
• National Sales Support Manager
• Sales Support Representative
• Shop Sales Assistants
• Retail Salespersons