Inbound Customer Service Agent - WW Remote

New Brunswick, Canada
Remote
Posted Sep 25, 2026
1 position

$20–$30 / hour

Opens an external site

Employment type: Part-time
Experience level: Entry, Junior · 0+ years
Posting language: English
Working hours: 40 hours per week

Job summary

Handle inbound customer service calls for commercial businesses and medical offices across Canada and the United States. Provide high-quality assistance without making outbound sales calls, while maintaining phone availability during scheduled weekend shifts.

Job details

Inbound Customer Service Agents TigerTel Location: Remote (New Brunswick residents) l Commitment: Part Time Weekends (Both Saturday and Sunday Only) Compensation: $20.00/hour (Training) - $30.00/hour (Post Training) About the Role Are you ready for a rewarding fast paced work from home opportunity? Look no further than TigerTel's inbound Customer Service Team. We are currently seeking passionate, focused individuals who thrive on helping others and are ready to rock a dedicated weekend schedule. In this role, variety is the spice of life. You will assist a diverse range of commercial businesses and medical offices across Canada and the United States. There are no outgoing sales calls involved, just pure high-quality customer service satisfaction. Because we support critical businesses, please note that working on holidays and statutory days may be required. Available Shifts (Set Weekend Schedules) We are looking for dedicated "Weekend Warriors" who appreciate the consistency of a set schedule. We have various shifts from 10am-12am AST. Your Home Office Requirements Because you will be handling sensitive commercial and medical calls, a professional workspace is essential. This remote position requires your full, undivided attention during your shift. Candidates must have a dedicated, quiet and distraction free home office environment that allows for continuous focus and uninterrupted phone availability. * A high-speed, hardwired internet connection (a direct Ethernet cable connection). Wi-Fi, cellular hotspots, DSL, satellite, or dial-up services are strictly prohibited as primary connections. * Internet speeds of 50 Mbps Download/10 Mbps Upload. * A reliable PC or Laptop running Windows 11 or higher (no Chromebooks/Apple PC's or tablets, they are not compatible with our system) * A 2nd monitor is preferred for all items that need to be opened * A high quality, wired USB Headset Bonus Points If You Have * Bilingual skills (Fluent in Spanish/French and English) * Strong tech savvy capabilities and natural problem-solving skills * A warm, positive "smile" that can genuinely be heard over the phone TigerTel is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

What you’ll do

Requirements

Candidates must be New Brunswick residents and have a quiet, dedicated home office, hardwired high-speed internet, a Windows 11-or-higher PC or laptop, and a wired USB headset. A second monitor is preferred; fluent English and Spanish or French, technical aptitude, and problem-solving skills are bonuses.