Sales Associate
- Toronto, ON
- On-site
- Posted Oct 12, 2026
- 1 position
$18–$19 / hour
Opens an external site
- Employment type
- Full-time
- Experience level
- Entry, Junior · 0+ years
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The Sales Associate will drive sales in furniture, technology, and supplies while delivering exceptional customer service. They are also responsible for maintaining store standards, handling transactions, and ensuring a clean and safe environment.
Job details
Toronto Refugee Hiring Event | November 3, 2026 | Don Mills, Toronto This position is part of the Toronto Refugee Hiring Event, featuring pre-arranged, in-person interviews. Applicants must be refugees, refugee claimants/asylum seekers, or forcibly displaced individuals who live in the Greater Toronto Area, are legally eligible to work in Canada, and meet the position’s qualifications. Apply for up to three positions by October 13, 2026. Apply early, as positions may close sooner once enough qualified candidates are identified. Shortlisted applicants will be contacted for screening. Candidates selected for an interview must attend an interview preparation session. Participation is by invitation only, and applying does not guarantee an interview. Employers make all final selection and hiring decisions; event organizers cannot make or override those decisions. This Position is with Staples Canada Locations: 542 Keele Street, Toronto, ON, M6N3E2, CA Posted Salary/Rate: $18.05 - $18.90 Some of what you will do * Deliver exceptional customer service and enhance customer engagement and satisfaction. * Drive sales in the furniture, technology and supplies areas of the store. * Set and achieve sales and margin goals with store leaders. * Ensure operational excellence and uphold store brand standards. * Support all merchandising and signage standards including planograms and stocking. * Maintain Health & Safety, Asset Protection, and Privacy Policies. Specifically, you will * Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs. * Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers. * Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor. * Maintain a clean and safe store environment by performing tasks like dusting, front-facing products, and ensuring demo units are clean and functional. Some of what you need * 3 months to 1 year of prior retail experience (preferred). * Strong customer service and communication skills. * Ability to work collaboratively in a team environment. Some of what you will get * Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development Programs * Associate Recognition Programs
What you’ll do
The Sales Associate will drive sales in furniture, technology, and supplies while delivering exceptional customer service. They are also responsible for maintaining store standards, handling transactions, and ensuring a clean and safe environment.
Requirements
Candidates should have 3 months to 1 year of prior retail experience and strong communication skills. The ability to work collaboratively in a team environment is essential for this role.
Benefits
- Associate Discount
- Flexible Benefit Plans
- Group RRSP Program
- Learning and Development Programs
- Associate Recognition Programs
Listed skills
- Customer service · Preferred
- Teamwork · Preferred
- Operational Excellence · Preferred
- Product Knowledge · Preferred
- Sales · Preferred
- Communication Skills · Preferred
- Inventory management · Preferred
- Conflict Resolution · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer service
- Sales
- Communication skills
- Teamwork
- Point of sale system
- Merchandising
- Conflict resolution
- Inventory management
- Product knowledge
- Operational excellence
- Learning and Development Programs and Policies
- Asset Protection
- Customer Service
- Communication
- Customer Engagement
- Selling Techniques
- Marketing
- Operational Excellence
- Planogram
- Point Of Sale
Job areas
- Retail
- Customer Service & Support
- Sales
- Sales Associate
- Retail Sales Associate (General)
- Shop Sales Assistants
- Retail Salespersons
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