Senior, Leisure Travel Agent

Job summary

The Travel Advisor is responsible for providing exceptional travel planning services and building strong client relationships to meet sales and revenue objectives. They will manage complex itineraries, advise clients on travel options, and actively network to grow their client base.

Job details

Company Description Be part of the journey! Our mission is to be the preferred airline of our customers and our team. Open-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day. Our dedication has earned us the title of the world's best leisure airline multiple times, and we’re just getting started. The benefits we have to offer you: Paid travel professional and industry training. Commission guarantees along with an unlimited earning potential. 3 weeks paid vacation, 5 paid mobile days plus 7 paid sick days. Earn confirmed passes on Air Transat flights. Unlimited standby passes on Air Transat and our partners. Flexible Medical and Dental benefits to suit you and your family’s needs. RRSP contributions with a % matched by the company. Option to participate in a Stock Purchase Program. Job Description Mission of the Role In collaboration with the Sales Manager, the Travel Advisor is responsible for providing exceptional travel planning services, building strong client relationships, and contributing to the achievement of sales and revenue objectives. The person in this role helps clients create memorable travel experiences while delivering personalized advice and solutions. Here are the activities that will fill your day: Meet established monthly and yearly sales and revenue targets. Advising clients on travel options offered by our various partners. Network and promote new travel business and grow your repeat client base. Quickly determine specific client needs and source solutions using all tools available. Sell travel packages in all product categories including the preparation of complex itineraries using various booking platforms (Apollo; Sirev). Be alert to changing trends; customer needs and be able to adapt the services to the client’s needs even when difficult circumstances arise. Qualifications What You Will Be Doing Minimum of 2 years sales experience within a retail environment; Travel Industry Experience preferred. MUST hold a valid TICO certificate in Ontario and OPC certificate in Quebec. Are outgoing and energetic in nature with expert networking and social media skills. Advanced communication skills combined with the ability to influence through effective sales and prospecting techniques. Organized to manage our clients travel needs pre-travel, in destination and post travel. Tech savvy and able to learn new software quickly. Demonstrated flexibility in work schedule, available to work outside of normal business hours to attend trade shows, and business events or to complete any agreed upon task. Additional Information Artificial intelligence tools are used to analyze applications, whether to sort or preselect profiles based on criteria related to job requirements. All applications are then reviewed by our recruitment team to ensure a fair and inclusive process. Employment Equity At Transat, we foster an environment where inclusiveness, respect and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel. We encourage women, members of visible minorities, ethnic minorities, aboriginal peoples as well as people with disabilities to submit their candidacy. Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation, please contact us in order to work together in meeting adequately your needs. Lieu de travail: Poste en présentiel / On-site position Type d'horaire: Horaire - 37.5h/semaine selon l'agence / Schedule - 37.5h/week depending on agency Contract Type: Permanent - Full Time Job Category: Non-Unionized Compensation: CAD 21 - CAD 23 - hourly

What you’ll do

The Travel Advisor is responsible for providing exceptional travel planning services and building strong client relationships to meet sales and revenue objectives. They will manage complex itineraries, advise clients on travel options, and actively network to grow their client base.

Requirements

Candidates must have a minimum of 2 years of retail sales experience and hold valid TICO and OPC certificates. Strong communication, networking skills, and proficiency with booking software like Apollo and Sirev are required.

Benefits

• Paid travel professional and industry training
• Commission guarantees
• 3 weeks paid vacation
• 5 paid mobile days
• 7 paid sick days
• Confirmed passes on Air Transat flights
• Unlimited standby passes
• Flexible medical and dental benefits
• RRSP contributions
• Stock purchase program

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Sales · Preferred
• Communication · Preferred
• Client Relationship Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Travel planning
• Client relationship management
• Networking
• Social media
• Communication
• Prospecting
• Itinerary preparation
• Apollo
• Sirev
• Customer service
• Time management
• Tech savvy

Job areas

• Sales
• Customer Service & Support
• Hospitality
• Retail

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