Success Coach (Junior High School)

Job summary

The Success Coach provides trauma-informed case management and support to junior high students to improve attendance, engagement, and wellbeing. They collaborate with school staff, families, and community partners to coordinate services and facilitate successful transitions to high school.

Job details

Hi. We’re Trellis. Trellis works with young people, adults, families, and communities to unlock their potential and support their growth. We are focused on generational change by providing a spectrum of services for people of all backgrounds, including those with complex needs. Our programs improve access to resources, develop family and community supports and build people’s capacity to deal with life’s challenges. With our support, people from all walks of life are empowered to move beyond systemic barriers, cultivate great outcomes and reach their full potential. We’re Trellis – and we’re always growing! Our Values Our values not only define who we are but also support Trellis to achieve our vision of everyone reaching their full potential. * Courage: We willingly embrace growth, and don’t see it as optional * Empathy: We relentlessly care about the growth of others and won’t let anyone go unsupported * Learning: We choose to grow through uncertainty, even when the status quo feels easier * Impact: We go beyond what seems doable and prove that growth is possible. Our Commitments We are committed to fostering a culture of inclusion and connectedness, where everyone is welcomed. We believe in creating a workplace that celebrates diversity of our teams, our program participants and reflects the communities we serve. We are committed to active reconciliation in alignment with the Truth and Reconciliation Commission 94 calls to action and the United Nations Declaration on the Rights of Indigenous Peoples. Reconciliation is a highly valued and integrated part of our culture and work. Trellis’ reconciliation journey is intentional with meaningful engagement from team members both collectively and as individuals. What Trellis Offers We provide people with meaningful work and are committed to offering equitable total compensation to all staff. This includes the following benefits which start from Day 1 of employment: * Flexible Health & Wellness Benefits * RRSP Group Saving plan based on tenure with Trellis Society * Free and confidential support through the Employee & Family Assistance Program * Paid Vacation, Sick Days, Wellness Days and your Work Anniversary off * Ability to swap statutory holidays for other days of importance to you * Consistent Training & Development Opportunities * Diversity and Inclusion embedded into everyday practice. For more info on Trellis Society, visit www.growwithtrellis.ca [http://www.growwithtrellis.ca/] or find us at @TrellisYYC on social media. We’re Trellis – always growing and we’re looking for passionate people who want to grow with Trellis! The Opportunity – Junior High Success Coach The Junior High Success Coach supports students in Calgary Board of Education junior high schools to improve attendance, school engagement, wellbeing, and readiness for high school. The role builds trusted relationships with students and families, identifies barriers early, and coordinates practical supports that help students stay connected to school and community. Working closely with school teams, caregivers, and community partners, the Success Coach provides strengths-based, trauma-informed case management, family support, crisis response, resource navigation, and transition planning for students who need additional support to succeed. Responsibilities Student Support * Build trusted, consistent relationships with students using strengths-based, trauma-informed, and culturally responsive practices. * Support students experiencing challenges that affect attendance, school engagement, or overall wellbeing. * Help students identify goals and build the skills, confidence, and supports needed to attend and engage successfully in school. * Provide timely support when students are experiencing periods of challenge or change. School Partnership and Planning * Work collaboratively with school staff to identify and respond to student needs. * Actively participate in student support and planning meetings. * Contribute to coordinated plans that promote student success and wellbeing. * Help connect school teams with community resources and expertise. * Support school-wide efforts that foster belonging, wellbeing, and positive school culture. * Work collaboratively with students, families, and school staff to address barriers to school attendance. Family and Community Connection * Engage caregivers and natural supports as partners in student success. * Support families to access services and resources that help reduce barriers to success. * Strengthen connections between home, school, and community supports. * Collaborate with Trellis internal programs and staff as well as community partners to ensure coordinated support for youth and families. Case Management, Transition, and Administration * Provide case management support for students facing complex barriers to school success. * Organize and facilitate case team meetings with students, families, school staff and community partners to develop and implement coordinate support plans that address barriers and promote positive outcomes * Coordinate referrals, intakes, develop service plans, monitor progress, and maintain appropriate follow-up. * Complete required documentation and outcome tracking. * Coordinate targeted support that reflect the unique strengths, identities, and experiences of students and families. * Support Grade 9 students and families with transition planning and connection to high school supports. Growth, Development & Culture * Contribute to a collaborative, inclusive, and learning-focused team environment. * Participate in supervision, training, evaluation, and professional development opportunities. * Champion Trellis values and demonstrate a commitment to equity, inclusion, belonging, and continuous learning. * Contribute to program development and continuous improvement initiatives. Knowledge & Experience Expectations * Degree or diploma in a related human services field. Equivalent combinations of education and experience may be considered. * Three to five years of experience supporting children, youth, and families in community, school, or social service settings. * Knowledge of adolescent development, trauma-informed practice, family systems, school engagement, and community resources. * Strong relationship-building, communication, and collaboration skills. * Ability to work independently while building strong partnerships with students, families, schools, and community stakeholders. * Clear Criminal Record Check with Vulnerable Sector Search, Intervention Record Check, valid Alberta Driver's License, and access to a reliable vehicle. Reporting Relationship This position reports to the Manager, All In For Youth – Junior High. Join Our Growing Team The resounding impact we have on individuals and communities is thanks to our network of passionate, open minded and dedicated staff who are committed to the work they do everyday. We’re always growing and we’re looking for passionate people who want to grow with us! People who are eager to make an impact while continuing to grow their expertise. We appreciate your interest and thank all of those that apply, but only those selected for an interview will be contacted!

What you’ll do

The Success Coach provides trauma-informed case management and support to junior high students to improve attendance, engagement, and wellbeing. They collaborate with school staff, families, and community partners to coordinate services and facilitate successful transitions to high school.

Requirements

Candidates must hold a degree or diploma in a human services field and possess three to five years of experience working with youth and families. A clear criminal record check, intervention record check, and a valid driver's license with access to a vehicle are required.

Benefits

• Flexible health & wellness benefits • RRSP group saving plan • Employee & family assistance program • Paid vacation • Sick days • Wellness days • Work anniversary off • Training & development opportunities

Listed skills

• Collaboration · Preferred
• case management · Preferred
• Documentation · Preferred
• Communication · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Case management
• Trauma-informed practice
• Relationship building
• Crisis response
• Resource navigation
• Transition planning
• Student support
• Family engagement
• Collaboration
• Communication
• Strengths-based practice
• Culturally responsive practice
• Adolescent development
• Documentation
• Outcome tracking
• Courage
• Empathy
• Student Services
• Continuous Development
• Open Mindset
• Valid Driver's License
• Cultural Responsiveness
• Planning
• Program Development
• Adolescent Psychology
• Reconciliation
• Case Management
• Continuous Improvement Process
• Course Evaluations
• Crisis Management
• Family Support
• Human Services
• Relationship Building
• Transitional Care
• Trauma Care

Job areas

• Social Services
• Education
• High School Coach
• Coach
• Sports Coaches, Instructors and Officials
• Coaches and Scouts