Inside Sales Representative

Job summary

The Inside Sales Representative will research prospective customers, conduct cold calls, and manage customer inquiries via phone and email. They are also responsible for entering orders into SAP, preparing sales proposals, and maintaining the customer database.

Job details

About Umicore Powering the cars of today and tomorrow. Reducing harmful emissions. Giving unique properties to high-end applications. Giving new life to used metals. As a global advanced materials and recycling group, we develop, produce, and recycle materials for a better life. About Jewellery & Industrial Metals A wealth of applications. Umicore is an expert in developing products and processes based on precious metals such as gold, silver and platinum. These materials enable our customers to make fine jewelry , coins, high-purity glass and industrial catalysts. Umicore also enables the sustainable and responsible sourcing of these metals and provides closed-loop recycling for our customers. To make the most of these materials we cannot stand still. We need to find new ways to do things, discover new solutions and develop new processes. Which is where you come in. What you will be doing Researches sources for developing prospective customers and for information to determine their potential Make cold calls to new and inactive customers Keep customers informed of new products/services at UPMC Support and respond to customer inquiries by emails or phone calls Expedite resolution of customer problems and complaints Mail out customer information booklets Take orders and enter orders in SAP Provide clear and effective proposals/quotes as necessary for current and prospective customers Stay informed with current markets Provide support to Customer Service representatives Record and update customer database with all activities Provide weekly and monthly reports to management on sales activities, figures and issues Assist in the preparation of marketing material and maintain company website Other duties as assigned starting salary for this position is $66,800 Who we are looking for College diploma in business (preferably marketing, administration or similar) Previous Inside Sales experience Previous experience with CRM system, preferably SAP Confident in speaking with customers on the phone. Demonstrated aptitude for problem-solving Results-oriented Excellent communication skills Excellent research skills Motivated Individual Advanced computer skills (SAP experience a strong asset) Bilingual (English/French and asset) What we offer We aim to lead the way. Not just for our customers, but for our employees too. That is why we strive to create a collaborative environment in which we can all succeed, and a culture through which we can all share ideas, develop our expertise and advance our careers. We engage in building an inclusive work culture that offers equal opportunities for all employees irrespective of their diverse backgrounds. As you would expect from a world-leading organization, we will also reward your contribution with a competitive salary and benefits. With all this and more, imagine what you could do? If my expertise can contribute to fine jewellery, IMAGINE WHAT YOU COULD DO

What you’ll do

The Inside Sales Representative will research prospective customers, conduct cold calls, and manage customer inquiries via phone and email. They are also responsible for entering orders into SAP, preparing sales proposals, and maintaining the customer database.

Requirements

Candidates must have a college diploma in business or a related field and previous experience in inside sales. Proficiency with CRM systems, specifically SAP, and strong communication and problem-solving skills are required.

Benefits

• Competitive salary • Inclusive work culture • Equal opportunities

Listed skills

• SAP · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Data entry · Preferred
• Communication Skills · Preferred
• Cold Calling · Preferred
• CRM · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Inside Sales
• Cold calling
• SAP
• CRM
• Customer service
• Problem-solving
• Communication skills
• Research skills
• Data entry
• Proposal writing
• Market analysis
• Marketing support
• Computer skills
• Advanced Materials
• Order Entry
• Bilingual (French/English)
• Marketing Materials
• Responsible Sourcing
• Research
• Customer Relationship Management
• Customer Service
• Cold Calling
• Communication
• Computer Literacy
• Customer Data Management
• Sales
• Marketing
• Problem Solving
• SAP Applications
• Customer Inquiries

Job areas

• Sales
• Customer Service & Support
• Administrative
• Manufacturing
• Inside Sales Representative
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products