Nous faisons voyager vos rêves | Making Your Dreams Travel
Montreal, QC
Vacances Air Canada est une filiale en propriété exclusive d’Air Canada, la société aérienne nationale du Canada et le plus grand fournisseur de services passagers réguliers pour les vols intérieurs, et du Canada vers les principales destinations internationales. Forte d’un accès privilégié à l’important réseau d’Air Canada, Vacances Air Canada propose des correspondances au départ de plus de 65 villes canadiennes. Ainsi, nos clients peuvent moduler leurs forfaits et profiter au maximum de leurs vacances. Air Canada Vacations is a wholly-owned tour operator of Canada’s national flag carrier, Air Canada, the country’s largest provider of scheduled passenger services within Canada and from Canada to international destinations. Air Canada Vacations benefits from unique access to Air Canada’s extensive network, offering connecting flights from over 65 Canadian cities. This allows our customers to have the flexibility they need to build their own packages to make the most of their vacations.
On-site · Montréal
The agent will provide exceptional customer service while achieving sales targets for vacation packages, flights, and hotel bookings. They are responsible for maintaining accurate knowledge of products and procedures to assist clients and travel agencies effectively.
Hybrid · Mississauga
The Senior Data Product Specialist oversees the accuracy and optimization of hotel content and data across Air Canada Vacations' platforms. They act as a subject matter expert to ensure all product information is accurate, effectively integrated, and aligned with brand standards.
Hybrid · Mississauga
The Lead Specialist, Data Product oversees the accuracy and optimization of hotel content and supplier data across all internal systems and product platforms. This role acts as the senior subject-matter expert, performing quality control and troubleshooting data discrepancies to ensure alignment with product strategy.
Hybrid · Montréal
The specialist is responsible for designing, implementing, and delivering training programs for call center staff to ensure exceptional customer service. They also provide ongoing professional coaching, maintain training documentation, and collaborate with operational teams to drive continuous improvement.
Hybrid · Montréal
The Training Specialist is responsible for designing and delivering training programs for Call Centre staff while providing ongoing coaching and performance support. They also manage training documentation and collaborate with operational teams to ensure consistent service quality and continuous improvement.
Hybrid · Montréal
The Search Experience Specialist ensures the quality, relevance, and integrity of the ecommerce search experience across digital travel platforms. This role monitors search performance, manages destination data, and collaborates with cross-functional teams to resolve issues and optimize conversion.
Hybrid · Montréal
The Search Experience Specialist ensures the quality, relevance, and integrity of search results across digital travel platforms. They collaborate with cross-functional teams to diagnose search issues, manage data synchronization during platform migrations, and optimize search logic to improve conversion rates.
Hybrid · Montréal
The marketing specialist will lead the development and execution of B2C and B2B marketing campaigns across various product lines. They are responsible for managing project timelines, coordinating with internal and external stakeholders, and analyzing campaign performance to ensure brand consistency.
Hybrid · Montréal
The Marketing Specialist will lead the development and execution of B2C and B2B marketing campaigns while ensuring alignment with brand objectives. They will manage project timelines, coordinate with internal and external stakeholders, and analyze campaign performance to drive business results.
Hybrid · Montréal
Act as the primary point of contact for customers to resolve inquiries and issues related to travel bookings and experiences. Utilize sales techniques to promote vacation packages while maintaining high standards of service and accuracy in internal systems.
Hybrid · Montréal
The Customer Care Representative will assist customers with inquiries, changes, and flight delays while maintaining high service standards. They are responsible for handling reservations, promoting services, and meeting call center goals related to customer satisfaction and sales.
Hybrid · Montréal
The Supervisor will lead the Groups department by overseeing staff performance, training, and daily operations to ensure productivity and service standards. They are responsible for building stakeholder relationships, resolving client issues, and implementing continuous improvement initiatives.
On-site · Winnipeg
Flight attendants are responsible for ensuring passenger safety and comfort by performing pre-flight checks, managing onboard services, and handling emergency situations. They act as brand ambassadors while maintaining a clean, professional cabin environment throughout the flight.
On-site · Moncton
Flight attendants are responsible for ensuring passenger safety, managing onboard emergencies, and providing high-quality service including meals and beverages. They also act as brand ambassadors by maintaining a clean cabin environment and assisting with passenger needs throughout the flight.
Hybrid · Montréal
Design, develop, and optimize high-performance, scalable web applications while improving the customer experience through innovative digital solutions. Manage back-end development, integrate e-commerce platforms, and maintain robust API integrations within the travel and tourism industry.
Hybrid · Montréal
Design, develop, and optimize high-performance, scalable web applications while leading back-end development efforts. Integrate e-commerce platforms and APIs to enhance the customer experience within the travel and tourism industry.
Hybrid · Montréal
The specialist will oversee the administration of employee benefit plans, pension programs, and group insurance while ensuring compliance with federal and provincial regulations. They will also manage employee leaves, lead accommodation processes, and partner with the HR team to improve business practices and employee engagement.
Hybrid · Montréal
The specialist will manage and administer employee benefits, pension plans, and group insurance while ensuring compliance with federal and provincial regulations. They will also analyze HR trends, support leave management, and collaborate with the team to improve HR processes and employee engagement.
On-site · Montréal
The Call Centre Agent is responsible for meeting sales and customer service goals while handling vacation package bookings. They must maintain accurate knowledge of products and policies to provide efficient service to travel agencies and consumers.
Hybrid · Montréal
The specialist will develop and execute change management plans to support enterprise-wide initiatives and project delivery. They will also conduct stakeholder assessments and partner with communication and training teams to drive employee adoption and sustainment.
