Everyone needs a place to bank. We're the place that offers resources and guidance for a future where everyone thrives. With 54 branches in Metro Vancouver, the Fraser Valley, Victoria, Squamish and Alert Bay, we serve more than 550,000 members and their communities in the Coast Salish and Kwakwaka'wakw territories.
Hybrid · Surrey
The Senior Director will lead the modernization of the contact centre into a scalable, advice-led channel by owning the multi-year transformation agenda. They will oversee operational strategy, workforce management, and technology integration while ensuring compliance and risk oversight.
Hybrid · Vancouver
The Associate Investment Analyst will conduct fundamental research and provide investment recommendations to optimize portfolio performance. They will also monitor investment assets and facilitate the development of tools for portfolio construction and research.
On-site · Richmond
You will serve as the primary point of contact for members, providing personalized financial guidance and building long-term relationships. Additionally, you will drive branch success by promoting products and services while ensuring all interactions meet compliance and quality standards.
On-site · Chilliwack
The Financial Services Representative serves as the primary point of contact for members, providing personalized financial guidance and support for everyday banking, borrowing, and investments. They are responsible for driving branch success through relationship-building, sales, and ensuring seamless member experiences while maintaining operational compliance.
Hybrid · Vancouver
You will lead the strategy and delivery of high-impact, member-facing digital banking products while managing complex roadmaps and cross-functional teams. This involves translating member needs and regulatory requirements into clear product outcomes and monitoring performance through KPIs.
Hybrid · Vancouver
The Community Investment Lead will manage a portfolio of internal stakeholders to evaluate and deploy grant funding that creates meaningful community impact. They will also build strong partnerships, provide evidence-based recommendations, and translate community needs into fundable initiatives.
Hybrid · Vancouver
The Associate, Climate will support the implementation of the Climate Action Plan by coordinating workplans, conducting research, and preparing materials for priority initiatives. They will collaborate across internal teams to track climate business activity and translate technical information into accessible content for members and partners.
Hybrid · Vancouver
The Investment Associate will drive the growth and performance of the impact investment portfolio through disciplined execution and robust post-investment oversight. They will manage the investment lifecycle from initial due diligence and financial analysis to ongoing monitoring and reporting.
On-site · Vancouver
Welcome members, understand their needs across everyday banking, borrowing, investments, and protection, and guide them to suitable products or specialists. Demonstrate digital banking tools, follow through on member requests, maintain accurate records, and comply with organizational policies and risk controls.
Hybrid · Surrey
The Senior Director will lead the strategic growth and service delivery of the Member Service Centre, evolving it into a high-performing, advice-led distribution channel. They will oversee sales and advice strategies across Member Care and Card Services while aligning specialist channels to drive revenue and member value.
Hybrid
The Mortgage Development Manager is responsible for growing the mortgage portfolio by building relationships within Indigenous communities and organizations across British Columbia. They will develop business strategies, conduct community outreach, and collaborate with internal teams to ensure a seamless member onboarding experience.
On-site · Vancouver
You will serve as the primary point of contact for members, providing personalized financial advice and product solutions to help them achieve their goals. Additionally, you will maintain branch operations, ensure compliance with organizational policies, and proactively assist members with digital banking tools.
Hybrid · Vancouver
The Analyst will bridge business needs and technology solutions by consulting with stakeholders to identify challenges and opportunities. They will translate business requirements into technical specifications and contribute to the optimization of business processes and strategic initiatives.
Hybrid · Vancouver
The Senior Manager will lead the second-line operational risk management and resilience programs, ensuring alignment with regulatory expectations and risk appetite. They will also provide senior-level guidance, oversee third-party risk management, and coach a team of Operational Risk Consultants.
Hybrid · Vancouver
The Senior Manager provides independent oversight and effective challenge across technology, cyber, digital, model, and artificial intelligence risks. They lead the implementation of AI governance frameworks and ensure technology risk practices align with regulatory expectations and enterprise risk management.
On-site · Richmond
The Financial Services Representative serves as the primary point of contact for members, providing personalized financial guidance and product solutions. They are responsible for maintaining branch operations, ensuring member satisfaction, and achieving sales goals through proactive relationship building.
On-site · Burnaby
The Financial Services Representative serves as the first point of contact for members, providing personalized banking, borrowing, and investment guidance. They are responsible for driving branch success through relationship-building and ensuring seamless member experiences while maintaining compliance with organizational policies.
On-site · Vancouver
The Mortgage Development Manager is responsible for acquiring new mortgage business and achieving sales targets through local community research and networking. They will coordinate with the branch network to ensure a seamless transition for members and maintain strong relationships with external referral sources.
On-site · North Vancouver
The Assistant Branch Manager will develop business relationships and promote financial products while leading staff to deliver excellent member service. They are responsible for managing daily branch operations, including scheduling, traffic flow, and achieving financial objectives.
Hybrid · Vancouver
The coordinator will manage business and commercial lending transactions, including loan funding, maintenance, and payouts while ensuring compliance with policies. They will also prepare security documentation and liaise with internal and external partners to facilitate timely lending activities.
