Everyone needs a place to bank. We're the place that offers resources and guidance for a future where everyone thrives. With 54 branches in Metro Vancouver, the Fraser Valley, Victoria, Squamish and Alert Bay, we serve more than 550,000 members and their communities in the Coast Salish and Kwakwaka'wakw territories.
On-site · Vancouver
The specialist serves as the primary point of contact for members and community partners, managing front desk operations and guest access. They are also responsible for coordinating communication strategies, planning engagement events, and facilitating community programs.
On-site
The Branch Operations & Support Lead oversees daily cash management, operational controls, and facilities coordination for the Powell River and Texada branches. The role also provides coaching and support to Financial Services Representatives to ensure operational excellence and exceptional member service.
On-site · Delta
The Financial Services Representative acts as the first point of contact for members, providing personalized service and guidance on banking, borrowing, and investment products. They are responsible for driving branch success through relationship-building while ensuring compliance with organizational policies.
Remote · Surrey, British Columbia, Canada
The Cardholder Care Agent serves as the primary point of contact for members, handling inbound and outbound inquiries via phone and email. They are responsible for resolving card-related issues, providing product information, and achieving service objectives while maintaining compliance with organizational policies.
On-site · Burnaby
You will serve as the first point of contact for members, providing personalized financial guidance and support for their banking, borrowing, and investment needs. Additionally, you will drive branch success by promoting products, assisting with digital tools, and maintaining high standards of service and compliance.
On-site · Pitt Meadows
The Assistant Branch Manager will lead staff to deliver excellent member experiences while developing business relationships within the community. They are responsible for managing daily branch operations, including staffing, scheduling, and achieving financial objectives.
Hybrid · Toronto
You will lead end-to-end Quality Engineering for complex initiatives, starting with the Commercial Banking Transformation program. This involves defining strategy, managing cross-functional teams, and ensuring quality, security, and performance are built into all delivery workstreams.
Hybrid · Vancouver
The Quality Engineering Lead will define and execute an integrated quality strategy for complex, business-critical initiatives, starting with the Commercial Banking Transformation program. This role involves hands-on technical leadership, managing quality governance, and coordinating across multiple workstreams, vendors, and delivery teams to ensure high standards of reliability and performance.
On-site · Pitt Meadows
The Assistant Branch Manager is responsible for developing business relationships, promoting financial products, and leading staff to deliver excellent member service. They also assist the Branch Manager in planning and managing daily branch operations to achieve financial objectives.
On-site · Burnaby
You will serve as the first point of contact for members, providing personalized financial guidance and support for their banking, borrowing, and investment needs. Additionally, you will maintain branch operations, ensure compliance with organizational policies, and proactively assist members with digital banking tools.
Hybrid · Surrey
The analyst will translate business needs into actionable requirements and develop operational reports using real-time and historical data. They will also manage end-user profiles and permissions on reporting platforms while collaborating with stakeholders to enhance member experience.
Hybrid · Vancouver
Drive Visa acquisition and portfolio growth across the banking network through sales enablement, coaching, and training of frontline teams. Act as a subject matter expert to develop action plans, execute sales campaigns, and create training resources to improve sales effectiveness.
Remote · Vancouver, British Columbia, Canada
Provide subject matter expertise and operational support for member-facing processes and cross-functional projects. Coordinate communication, learning, and user acceptance testing to ensure frontline employees have the tools and knowledge for exceptional service.
Hybrid · Vancouver
The Growth Marketing Manager will lead product positioning, messaging, and go-to-market strategies for Wealth & Investing portfolios to drive acquisition and engagement. They will also manage a Marketing Specialist and collaborate with cross-functional teams to execute data-driven campaigns across various channels.
Hybrid · Vancouver
The Specialist II provides subject matter expertise and operational support for initiatives impacting member-facing processes. They coordinate communication, learning, and testing activities while ensuring frontline employees have the necessary tools and support to deliver exceptional service.
Hybrid · Vancouver
The Senior Specialist will drive Visa acquisition, activation, and portfolio growth by providing sales enablement, coaching, and training to frontline branch teams. They will act as a subject matter expert, partnering with regional leaders to identify performance opportunities and execute sales campaigns.
On-site · Abbotsford
The Assistant Branch Manager is responsible for developing business relationships, promoting financial products, and leading staff to deliver excellent member service. They also assist the Branch Manager in operational planning, scheduling, and achieving the branch's financial objectives.
On-site · North Vancouver
The Senior Financial Services Representative manages complex member inquiries and provides personalized financial advice while ensuring high-quality service delivery. They also provide technical support to the service team and ensure adherence to branch policies, compliance, and security standards.
Hybrid · Vancouver
The Analyst will conduct ESG research and analysis to support responsible investment strategies and portfolio decision-making. They will provide actionable insights to portfolio managers and contribute to shareholder engagement initiatives.
Hybrid · Vancouver
The Growth Marketing Manager will own product positioning, messaging, and go-to-market strategies for Wealth & Investing portfolios to drive acquisition and engagement. They will also lead and mentor a marketing specialist while collaborating with cross-functional teams to execute data-driven campaigns.
