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Versaterm

Verified Job Source

#ResponsibleInnovation

Ottawa, Ontario

Software Development
501–1,000 people

About

Versaterm is building a platform designed to support communities from the moments before an incident through the critical minutes that follow. It enables agencies to operate with real-time clarity, turning information into action as it moves across response, analysis and reporting. The result is more coordinated decisions and consistent outcomes that strengthen trust across every interaction. As a trusted partner, we help teams drive the efficiency and decision-making that deliver safer, better outcomes.

Open positions

Senior Manager, Payroll and People Operations

On-site · Ottawa

Lead payroll, benefits, leave, compensation, and HR operations across U.S., Canadian, and Quebec entities, including hands-on payroll execution, compliance, vendor relationships, and HRIS administration. Manage and develop the People Operations team, maintain controls and audit-ready records, support compensation programs, and partner with Finance, HR, IT, and the CHRO.

Senior Manager, Payroll and People Operations

Remote · Canada

Lead payroll, benefits, leave, compensation, and HR operations across U.S., Canadian, and Quebec entities, maintaining compliance, accurate records, and effective systems and controls. Manage and develop the operations team, oversee vendors and budgets, support audits and compensation planning, and provide employee support.

Senior Manager, Payroll and People Operations

Remote · Canada

Lead payroll, benefits, leave, compensation, and HR operations across U.S., Canadian, and Quebec entities, including hands-on payroll execution, compliance, vendor relationships, and HRIS administration. Manage and develop the People Operations team, improve processes, oversee budgets and audits, and partner with the CHRO and cross-functional teams.

Events Specialist

Remote · Canada

The Events Specialist is responsible for planning and executing a variety of live and virtual events, including conferences, workshops, and internal meetings. This role manages the full event lifecycle, from logistics and vendor coordination to post-event evaluation and reporting.

Director, Brand and Communications

Remote · Canada

The Director will shape and execute the global brand, content, and external communications strategy to position Versaterm as a leader in public safety technology. This includes overseeing media relations, executive visibility, and the development of integrated narratives across all external channels.

Director, Brand and Communications

On-site · Ottawa

The Director will lead Versaterm's global brand, content, and external communications strategy to strengthen its position as a public safety technology innovator. This includes overseeing media relations, executive visibility, and the development of integrated narratives across all external channels.

Director, Brand and Communications

On-site · Vancouver

Lead the global brand, content, and external communications strategy to position Versaterm as an innovator in public safety technology. Oversee media relations, executive visibility, and the development of integrated narratives across all external channels.

Lead Product Manager

On-site · Ottawa

Lead the strategic vision and modernization of mission-critical public safety platforms like CAD and RMS. Drive portfolio-level innovation and align product outcomes with organizational goals through cross-functional leadership and mentorship.

Lead Product Manager

Remote · Canada

Lead the strategic vision and modernization of mission-critical public safety platforms like CAD and RMS. Drive portfolio-level innovation and align product outcomes with organizational goals through close partnership with engineering and executive stakeholders.

Lead Product Manager

Remote · Canada

The Lead Product Manager will define and execute a multi-year strategic vision for mission-critical public safety platforms like CAD and RMS. They will lead cross-functional teams to modernize systems, integrate AI, and ensure product outcomes align with organizational goals and customer needs.

Lead Product Manager

On-site · Ottawa

The Lead Product Manager will define and execute a multi-year strategic vision for mission-critical public safety platforms like CAD and RMS. They will lead cross-functional teams to modernize systems, integrate AI, and ensure alignment with organizational goals and customer needs.

Manager, Renewals

Remote · Canada

The Manager, Renewals leads the renewals function by defining strategy, managing the end-to-end renewal lifecycle, and ensuring revenue predictability. They are responsible for coaching the Renewals team, mitigating renewal risks, and partnering with cross-functional departments to achieve retention goals.

Manager, Renewals

On-site · Vancouver

The Manager, Renewals leads the renewals function, owning the strategy, execution, and predictability of the end-to-end renewal lifecycle. They are responsible for coaching the team, managing renewal risks, and ensuring alignment with Customer Success, Sales, Legal, and Finance to protect recurring revenue.

Implementation Specialist

On-site · Ottawa

The Implementation Specialist leads end-to-end deployments of public safety software, managing scoping, configuration, and client training. They also serve as a trusted advisor to clients while mentoring junior team members and contributing to process improvements.

Implementation Specialist

Remote · Canada

The Implementation Specialist leads end-to-end deployments of public safety software, managing scoping, configuration, testing, and training. They also serve as a trusted advisor to clients while mentoring junior team members and contributing to process improvements.

Director, Customer Success

Remote · Canada

Lead the post-sale customer lifecycle by building and scaling a high-performing Customer Success organization focused on adoption, retention, and expansion. Partner with cross-functional teams to define engagement models and drive measurable value realization across all customer segments.

Director, Customer Success

On-site · Ottawa

Lead the post-sale customer lifecycle by building and scaling a high-performing Customer Success organization across multiple account segments. Drive gross and net revenue retention through proactive renewal motions, adoption programs, and cross-functional alignment with Sales and Product teams.

Strategic Account Manager

On-site

The Company Versaterm is a global public safety solutions company helping agencies transform their organizations by providing innovative solutions, expertise and an unwavering dedication to customer service. We are on a journey to build a public safety technology platform that will enhance community safety by creating purposeful integrations across the public safety spectrum. We deliver intuitive tools developed for public safety agencies, forensic labs, court systems, schools and other institutions. Our selective growth strategy focuses on improving customer and user workflows for more effic…