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Versaterm

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#ResponsibleInnovation

Ottawa, Ontario

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Software Development
501–1,000 people

About

Versaterm is building a platform designed to support communities from the moments before an incident through the critical minutes that follow. It enables agencies to operate with real-time clarity, turning information into action as it moves across response, analysis and reporting. The result is more coordinated decisions and consistent outcomes that strengthen trust across every interaction. As a trusted partner, we help teams drive the efficiency and decision-making that deliver safer, better outcomes.

Open positions

Senior Manager, Deployment

On-site

The Company Versaterm is a PE-backed, high-growth SaaS company building a fully integrated platform across the entire public safety ecosystem — dispatch, law enforcement, forensics, courts, and beyond. We've grown through strategic acquisitions and deep product investment. What connects all of it is a single purpose: give public safety agencies the tools and insights to make better decisions in high-stakes moments. When a dispatcher takes a 911 call, a detective works a case, or a lab processes evidence, there's a good chance our software is running in the background. That's been true for o…

Senior Manager, Deployment

Remote · Canada

The Senior Manager leads the deployment, data migration, and integration functions, overseeing a team responsible for delivering and maintaining software across public safety environments. This role is accountable for team performance, operational efficiency, and ensuring consistent execution against delivery commitments.

Senior Manager, Deployment

On-site · Ottawa

The Senior Manager, Deployment leads the deployment, data migration, and integration functions while overseeing a team of managers and specialists. This role is responsible for ensuring operational efficiency, managing delivery standards, and aligning resource strategy with organizational goals.

Director, Brand and Communications

On-site · Ottawa

The Director will lead Versaterm's global brand, content, and external communications strategy to strengthen its position as a public safety technology innovator. This includes overseeing media relations, executive visibility, and the development of integrated narratives across all external channels.

Director, Brand and Communications

On-site · Vancouver

Lead the global brand, content, and external communications strategy to position Versaterm as an innovator in public safety technology. Oversee media relations, executive visibility, and the development of integrated narratives across all external channels.

Director, Brand and Communications

Remote · Canada

The Director will shape and execute the global brand, content, and external communications strategy to position Versaterm as a leader in public safety technology. This includes overseeing media relations, executive visibility, and the development of integrated narratives across all external channels.

Director, Customer Success

On-site · Ottawa

Lead the post-sale customer lifecycle by building and scaling a high-performing Customer Success organization across multiple account segments. Drive gross and net revenue retention through proactive renewal motions, adoption programs, and cross-functional alignment with Sales and Product teams.

Director, Customer Success

Remote · Canada

Lead the post-sale customer lifecycle by building and scaling a high-performing Customer Success organization focused on adoption, retention, and expansion. Partner with cross-functional teams to define engagement models and drive measurable value realization across all customer segments.

Strategic Account Manager

On-site

The Company Versaterm is a global public safety solutions company helping agencies transform their organizations by providing innovative solutions, expertise and an unwavering dedication to customer service. We are on a journey to build a public safety technology platform that will enhance community safety by creating purposeful integrations across the public safety spectrum. We deliver intuitive tools developed for public safety agencies, forensic labs, court systems, schools and other institutions. Our selective growth strategy focuses on improving customer and user workflows for more effic…

Senior Product Manager – Professional Standards

On-site · Ottawa

The Senior Product Manager will define the strategic vision and roadmap for the standards and wellness ecosystem, managing the product's P&L and pricing strategies. They will collaborate with cross-functional teams to deliver solutions that simplify complex workflows and enhance community safety.

Senior Manager, Accounting

On-site · Ottawa

Oversee financial reporting and ensure compliance with U.S. GAAP and Canadian accounting requirements for a multi-entity SaaS environment. Lead the preparation of consolidated financial statements, manage external audits, and provide technical guidance on complex transactions.

Manager, Treasury and Collections

On-site · Ottawa

Oversee the company's treasury, collections, and financial reporting activities to ensure liquidity and accurate reporting. Implement automated dunning processes and maintain strong financial controls within a PE-backed SaaS environment.

Senior Product Manager – Professional Standards

Remote · Canada

The Senior Product Manager defines the strategic vision and roadmap for the professional standards and wellness ecosystem in public safety. They are responsible for P&L, pricing strategies, and collaborating with cross-functional teams to deliver solutions that enhance community safety.

Chief Services and Delivery Officer

Remote · Canada

The CSDO is responsible for leading the enterprise-scale services and delivery organization, transforming product-centric silos into an integrated SaaS operating model. This includes overseeing implementation, support, and customer success while strategically integrating AI to improve speed-to-value and customer experience.

Chief Services and Delivery Officer

On-site · Ottawa

The CSDO leads the enterprise vision for customer delivery, including implementation, support, and customer success across a diverse product portfolio. The role focuses on modernizing delivery models and integrating AI-powered automation to improve speed-to-value and customer outcomes.