Experienced Veterinary Assistant

Whitchurch-Stouffville, ON
On-site
Posted Oct 7, 2026
1 position

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Employment type: Full-time
Experience level: Entry, Junior · 0+ years
Minimum education: High school
Posting language: English
Working hours: 40 hours per week
Seniority: Entry level

Job summary

Provide patient care and clinical support, including animal restraint, X-ray assistance, vaccine preparation, and note-taking. Support clients and hospital operations by handling calls and inquiries, responding to appointment requests, and scheduling appointments and rechecks.

Job details

Who We Are Town & Country Animal Hospital is Hiring an Experienced Veterinary Assistant! Position Details Role: Experienced Veterinary Assistant Status: Full-time Salary: Competitive and based on experience and skill set Schedule: 4- day work week with rotating Saturdays Requirements: Minimum of one year of veterinary experience or relevant healthcare administration experience; high school diploma; computer proficiency; and excellent written and verbal communication skills Benefits Highlights Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses. Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts. Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, state veterinary technician license reimbursement, VTNE exam fee reimbursement, professional development opportunities, and uniform allowance. Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount program. Bring Your Skills, Compassion, and Team Spirit to Town & Country Animal Hospital Town & Country Animal Hospital is looking for an experienced and compassionate Veterinary Assistant who takes pride in providing a high standard of patient and client care. This dynamic role combines hands-on patient care, clinical assistance, appointment support, and client communication. You’ll work closely with our veterinarians, RVTs, patients, clients, and fellow team members while helping keep each day running smoothly. If you’re organized, dependable, comfortable working independently, and always willing to jump in where your team needs you most, we’d love to meet you. Why Our Veterinary Assistants Love It Here Play an important role in both patient care and the client experience Work closely with veterinarians and RVTs Build experience across clinical, patient care, and client service responsibilities Put your animal handling and restraint skills to work Be part of a collaborative, team-oriented environment Continue developing your veterinary skills and knowledge Take ownership of responsibilities while still having a team behind you Make a meaningful difference for animals and the people who love them What Our Veterinary Assistants Do No two days look exactly alike, and flexibility is an important part of this position. You’ll support our patients and veterinary team while also helping clients receive friendly, professional service. Your Responsibilities Will Include Make friendly and professional outbound calls to veterinary clients Assist with gentle and appropriate animal restraint Follow and update the appointment system to help keep the schedule running smoothly Answer incoming calls during business hours Respond to client inquiries with professionalism and enthusiasm Respond to appointment requests submitted through the hospital website Assist with X-rays Prepare vaccines Assist with note-taking Schedule rechecks, annual exams, surgeries, and other appointments Provide exceptional client and patient care during every interaction Step into different responsibilities throughout the day as needed to support the team What You’ll Bring We’re looking for someone who combines compassion with organization, communication, and the ability to stay composed in a busy veterinary environment. Required Training & Knowledge Minimum of one year of veterinary experience or relevant healthcare administration experience High school diploma Computer proficiency Excellent written and verbal communication skills Additional Qualifications Include Previous customer service experience, preferably in a veterinary or healthcare setting Excellent communication and interpersonal skills Strong organizational and multitasking abilities Strong understanding of animal handling and restraint Empathy and compassion for clients and their animal companions Ability to handle challenging situations professionally and calmly Confidence working independently while remaining a collaborative team member Familiarity with veterinary software is a plus Flexibility and a willingness to jump in where needed Most importantly, you’ll share our love for animals—because caring for them is at the heart of everything we do. The Extras You’ll Actually Feel This role gives you the opportunity to contribute across multiple areas of the hospital rather than being limited to a single responsibility. One moment you may be helping with patient restraint or X-rays, and the next you may be communicating with a client or helping keep the appointment schedule on track. That variety makes teamwork especially important. We’re looking for someone who can take ownership of their responsibilities while recognizing when it’s time to jump in and lend a hand. Bring your compassion, organization, and positive attitude, and you’ll have opportunities to continue building your skills while supporting patients, clients, and your veterinary team. Benefits You Can’t Beat Benefit eligibility may vary based on full-time or part-time status. Benefits designated as full-time only are subject to eligibility requirements. Financial Benefits A flexible approach to compensation that reflects your skill set and future performance 401(k) matching & Roth Retirement Savings Plan Flexible Spending Account (full-time only) 529 Savings Plan Tuition Support Program (full-time only) Referral bonus program Wellness Benefits Health insurance, including medical, dental, and vision (full-time only) Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only) Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply. Sick Time / Paid Time Off Free or discounted lab work for all employee pets Pet discounts on services and products Pet food discount program Workplace Benefits Quarterly Team Rewards Bonus Program State veterinary technician license reimbursement VTNE exam fee reimbursement Professional development opportunities Continuing education allowance Uniform allowance Lifestyle Benefits Six paid holidays (full-time only) Employee Assistance Program Employee discount program Ready to Join the Town & Country Animal Hospital Team? If you’re an experienced Veterinary Assistant who loves animals, enjoys helping people, and thrives in a fast-paced, team-oriented environment, we want to hear from you. Bring your patient care skills, client service experience, flexibility, and compassion to a role where you can make a difference throughout the hospital. Apply today and come grow with Town & Country Animal Hospital! Diversity, equity, inclusion, and belonging are core values at Town & Country Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by bringing different perspectives and ways of understanding and engaging with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, experience a true sense of belonging, and are empowered to reach their highest potential.

What you’ll do

Requirements

Requires at least one year of veterinary experience or relevant healthcare administration experience, a high school diploma, computer proficiency, and excellent written and verbal communication skills. Candidates should also have strong organizational and multitasking abilities, animal handling skills, compassion, and the ability to work independently while collaborating with a team.