Technician

Job summary

Diagnose and repair automotive mechanical, electrical, and software issues, completing work orders efficiently and communicating repair needs, timelines, and difficult cases to service staff and the Lead Technician. Follow company procedures and safety requirements, maintain a clean shop, obtain and return parts, and continually update technical knowledge through training.

Job details

SCOPE OF THE JOB As a new and cutting-edge electric automobile brand in North America, we are looking for high caliber Automotive Service Technicians. In this role, your expertise will be relied upon to diagnose and perform a wide range of automotive service and mechanical repairs. RESPONSIBILITIES AND TASKS Ability to effectively diagnose and repair a wide range of automotive service, mechanical, electrical, and software issues Promptly and efficiently perform all necessary work as stated in work orders Frequently communicate with Service staff on all work required to ensure alignment on timelines and expectations Obtain parts from parts department and return parts as required Escalate and clearly communicate all difficult repairs to the Lead Technician to ensure prompt solutions Maintain consistent understanding and compliance with VinFast policies and procedures Adhere to all safety and security regulations in the workplace Constant learning and upgrading of knowledge base via VinFast training and courses Ability, at times, to discuss issues with customers in a professional and courteous manner Ensure that the shop is clean and tidy Other related duties as required WHAT YOU BRING A minimum of 2 years of experience as an Automotive Technician, previous experience with an electric automobile brand preferred Valid 310S License (or equivalent) Valid driver’s license and clean driver’s abstract/record Knowledge of mechanical, electrical and electronic vehicle components, past Electric Vehicle experience an asset Experience with electrical diagnostics and understanding of wiring diagrams Flexibility to work retail business hours, including Saturdays CHARACTERISTICS & TRAITS Clear written and verbal communication skills, Exceptional attention to detail· Strong time management skills, ability to multitask, prioritize, and manage shifting responsibilities Positive mindset, can-do attitude, strong work ethic, results driven· Self-motivated and able to work with minimum supervision WHAT WE OFFER A modern, professional environment where you’ll work with and learn from highly specialized and dedicated experts from all over the world. Competitive and equitable salaries that recognize your experience and expertise.· Opportunities for growth and career development Generous group insurance benefit package to employees and their eligible dependents. Wellness Spending Account to promote an active lifestyle and a healthier workforce. An RRSP contribution program to support our employees in planning and managing their financial well-being into the future. Join us on our adventure to reach new horizons with endless excitement: Because when everything feels possible, changing mobility for all becomes achievable! At VinFast Canada, we are committed to creating and preserving an accessible, welcoming, supportive, fair, and inclusive environment. Accommodations are available to support prospective employees during the recruitment and hiring process. Should you require any accommodations, please advise us in advance so that we can work with you to find suitable accommodation.

What you’ll do

Diagnose and repair automotive mechanical, electrical, and software issues, completing work orders efficiently and communicating repair needs, timelines, and difficult cases to service staff and the Lead Technician. Follow company procedures and safety requirements, maintain a clean shop, obtain and return parts, and continually update technical knowledge through training.

Requirements

Requires at least two years of automotive technician experience, a valid 310S license or equivalent, and a valid driver’s license with a clean driving record. Candidates should understand mechanical, electrical, and electronic vehicle components, have experience with electrical diagnostics and wiring diagrams, and be flexible to work retail hours including Saturdays; electric vehicle experience is preferred or considered an asset.

Benefits

• Competitive Salary
• Career Development Opportunities
• Group Insurance Benefits
• Wellness Spending Account
• RRSP Contribution Program

Listed skills

• Time management · Preferred
• Attention to detail · Preferred
• Safety Compliance · Preferred
• Multitasking · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Automotive Diagnostics
• Automotive Repair
• Mechanical Repairs
• Electrical Diagnostics
• Vehicle Electronics
• Electric Vehicle Systems
• Wiring Diagram Interpretation
• Software Issue Diagnosis
• Work Order Management
• Customer Communication
• Attention To Detail
• Time Management
• Multitasking
• Safety Compliance

Job areas

• Trades
• Transportation
• Customer Service & Support

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